evk1972
- 44
How do you handle it when a host or a guest complains about a past consultant? And the consultant they are complaining about is the Director you signed under?
My Director has really burned bridges in our area. I was doing a host coaching the other day and they host started to complain about this other consultant she had. She was telling me how she was 45 minutes for her show, the consultant took a week to return telephone calls, and held their checks for 3 months before they cashed them. Then the host went on to tell me that her friend booked a show for this week and this consultant did not even drop off catalogs, order forms OR invitations!!!
I simply apologized to the host for the the experience and assured her I was here to make her party a success and help her get all the free & discounted products that were on her wish list.
Yikes! Was there something else I could do??
My Director has really burned bridges in our area. I was doing a host coaching the other day and they host started to complain about this other consultant she had. She was telling me how she was 45 minutes for her show, the consultant took a week to return telephone calls, and held their checks for 3 months before they cashed them. Then the host went on to tell me that her friend booked a show for this week and this consultant did not even drop off catalogs, order forms OR invitations!!!
I simply apologized to the host for the the experience and assured her I was here to make her party a success and help her get all the free & discounted products that were on her wish list.
Yikes! Was there something else I could do??