Host Coaching Timelines: When to Make Calls & Get Organized

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Discussion Overview

The thread centers around the topic of host coaching timelines, with participants sharing their personal experiences and strategies for organizing communication with prospective hosts leading up to a show date.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant shares their approach of setting a date during the initial contact and following up with a packet about a month before the show.
  • Another participant mentions that they call two weeks before the show to remind the host about invitations and recipe choices.
  • One participant describes checking in one week before the show to discuss any questions and confirm the head count the day before the event.
  • Another participant notes that they send a grocery pad with a list of ingredients to the host one week before the show.
  • One participant expresses curiosity about the type of notepads used for reminders and suggests using inexpensive options from stores.
  • Another participant mentions previously using branded pads from a vendor and is considering alternatives as they run out.

Areas of Agreement / Disagreement

Views differ on the specifics of the timeline and methods for host coaching, with no clear consensus emerging on a single approach.

Contextual Notes

Participants are sharing their individual experiences and preferences regarding host coaching, focusing on communication strategies and tools used.

Who May Find This Useful

Consultants looking for varied approaches to host coaching timelines and communication strategies may find the shared experiences helpful.

pampermeRai
Messages
91
Does anyone have a timeline that works for them in terms of host coaching? I am looking for a timeline of when to make initial contact with a prospective host, the time the nail down a date, get a recipe selection, a head count of their guests, etc. up until the show date. How many weeks/days are appropriate for making these individual phone calls, where I don't sound like I'm harrassing them, but at the same time want to get things in order. Thanks in advance!
 
I try to get the date on our calendars at initial contact but if she can't do that then I ask her for a day and time that I can call to do that.

Once the date is set:

I send the packet about a month before the show and call that week to make sure they got it. Go over the packet then, tell them to start telling people to put the show on their calendar and to check out your website (if you have one). This is a good time to talk about her wish list.

2 weeks before the show I call and remind her to get the invitations out (or if I am sending them I stress that I need the information so I can send them out 10 days before the show - or I check to see if she has any additional names to add to the list she has given me). At that time we talk about recipe choices and decide on the recipe.

1 week before the show I call just to check in. "How are things going for the show?" "Remember to ask those who can't come if they want to order." "Have any questions about outside orders or the recipe?" etc.

The day before the show or that morning I call for the head count. If I get a machine I say that I bring paperwork for about 15 and if she is expecting more she should let me know before 5pm so I can grab some more.

There's a lot more coaching that goes on during those calls but I do keep them short. I stress that I want this to be easy for her and that the main thing she needs to do is INVITE EVERYONE SHE KNOWS!

ALso, some of the calles end up being messages and I do leave some things on the machine to give them the information now always asking for a call back if she has questions or needs any help from me.
 
I do almost exactly what Beth does. The only other thing that I do is one week before the show I mail her a grocery pad/magnet with my bus. card. On the pad are the list of ingredients that she needs to purchase. Whenever I go to her house the pad is always on the fridge!
 
  • Thread starter
  • #4
pampermeRai said:
Does anyone have a timeline that works for them in terms of host coaching? I am looking for a timeline of when to make initial contact with a prospective host, the time the nail down a date, get a recipe selection, a head count of their guests, etc. up until the show date. How many weeks/days are appropriate for making these individual phone calls, where I don't sound like I'm harrassing them, but at the same time want to get things in order. Thanks in advance!
Thanks so much girls! Very helpful!
 
cute idea about the fridge note pad, Do you just buy the cute $ store ones?
 
I actually had bought some PC ones from Town and Country when they were still one of our vendors. I am trying to figure out what I will do when I run out of the pads though...:eek:
 

Frequently Asked Questions

What is host coaching and why is it important?

Host coaching is the process of guiding and supporting your hosts to ensure a successful party. It is important because it helps hosts feel confident, prepared, and excited about their event, which can lead to higher sales and better attendance. Effective host coaching can also enhance the overall experience for both the host and the guests.

When should I start coaching my hosts?

Coaching should begin as soon as a host agrees to hold a party. This allows you to set expectations, discuss goals, and start planning the event. Initial communication can occur via phone, text, or email, and should continue leading up to the party date to keep the host engaged and informed.

How often should I communicate with my hosts during the coaching process?

It's recommended to communicate with your hosts at least three times before the party: once to discuss details and goals, once to check in on their progress, and once to finalize logistics and encourage last-minute invitations. Additional communication can be beneficial, especially if the host has questions or needs support.

What specific topics should I cover during host coaching calls?

During host coaching calls, cover topics such as party goals, guest lists, invitations, product demonstrations, and any special promotions. Discuss how to engage guests and encourage them to participate, as well as tips for creating a fun and welcoming atmosphere during the party.

How can I stay organized while coaching multiple hosts?

To stay organized, create a host coaching timeline or checklist for each party. Use a calendar to track important dates and reminders for each host. Consider using a spreadsheet or a customer relationship management (CRM) tool to keep notes on each host's preferences, goals, and communication history, ensuring you provide personalized support.

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