How to Respond When a Party Host Cancels?

[babywings76]

I had a guest from a couple years ago out of the blue respond to my last newsletter and asked to host a party. We set a date for November. She just e-mailed me:

I am so sorry but due to unforseen circumstances I will have to cancel my hostess party for Nov 19th. I am sorry for the the inconvenience and notice.


What would be a good reply?

 

[pcsharon1]

I would simply say "I'm sorry the 19th isn't going to work out for you after all. What date would you like to reschedule for? I'd still love to help you get that ____________ you wanted for 60% off."

That will get you a response that lets you know if she is cancelling completely or if the timing just isn't working.

 

[wadesgirl]

Yes ask her if she wants to reschedule or even just do a catalog show.

 

[NooraK]

I'm sorry to hear that, I sure do hope everything is OK. Things happen, though and I understand, thank you so much for letting me know as soon as you could.

I would still love to come pamper you and your friends. When it's convenient for you, we can pick a new date for your party.

I kind of get the impression that it may be some kind of a personal situation. She was motivated enough to contact you, and she let you know almost a month before the party that she has to cancel.

 

[babywings76]

I'm sorry to hear that, I sure do hope everything is OK. Things happen, though and I understand, thank you so much for letting me know as soon as you could.

I would still love to come pamper you and your friends. When it's convenient for you, we can pick a new date for your party.

I kind of get the impression that it may be some kind of a personal situation. She was motivated enough to contact you, and she let you know almost a month before the party that she has to cancel.

Thanks for that wording help. I like it! How about if I add this at the end:


Also, if you are interested in the host rewards but are unable to do a party, I can always set you up with catalogs and things so you could do an catalog/online party. But again, I understand if circumstances are such that now isn't a good time.

Thanks again for letting me know.

 

[minirottie]

I'm just so glad to see that you got such notice on it, and there is obviously something going on to know that far in advance you can't host...and sadly if it's financial, she needn't worry because it's her guests that we want to spend and earn her the free stuff! But I think giving her a non pushy option to do the catalog show or reschedule is good. You've gotten great recommendations here