Highs and Lows of Pampered Chef: Our Journey So Far

Click For Summary

Discussion Overview

This thread discusses the experiences of participants regarding their journey with Pampered Chef, highlighting both successes and challenges faced during their shows. Participants share personal anecdotes about product issues, customer interactions, and strategies for hosting successful events.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shared excitement about their first show exceeding $1,100 but also mentioned several product issues, including a broken Small Baker and a chopper with missing parts.
  • Another participant expressed concern about whether to call the Home Office after emailing them regarding product replacements.
  • Several users mentioned their experiences with the Home Office, noting varying levels of helpfulness from representatives.
  • One participant discussed the importance of passing around products during shows to engage customers and boost sales.
  • Another participant shared their strategy of encouraging hosts to over-invite and bring friends to shows, which they found effective.
  • Some participants reflected on their own experiences with product replacements and the challenges of coordinating shows.
  • One participant expressed a desire to have duplicates of kit items to enhance their show experience.

Areas of Agreement / Disagreement

Views differ on the effectiveness of contacting the Home Office for product issues, with some participants advocating for calling while others were satisfied with email communication. There is no clear consensus on the best approach to managing product replacements.

Contextual Notes

Participants are primarily consultants sharing their personal experiences and strategies related to hosting shows and dealing with product issues. The discussion reflects a range of emotions from excitement to frustration.

Who May Find This Useful

Consultants looking for insights into managing product issues, hosting strategies, and community support may find this discussion relevant.

dexheimers
dexheimers
Messages
151
Sara and I were on such a high after our first show which now has topped $1,100! A few bad things have happened since....

:mad: Our Small Baker broke after toasting some almonds in the microwave for a recipe. It just snapped right in two! It must have had a small crack in it or something.

:mad: Our chopper lost a small piece that holds the top pieces on. So one of the top pieces falls off if you try and unfold it.

:mad: Our crate has two cracks in it that we never noticed!

:mad: We booked another show yesterday! The bad news is we sent our her host packet in the mail last night and today found out that she needs to schedule it for another weekend. So we have to send her labels to cover up the ones we placed on her invitations and catalogs!


I emailed HO about the three products issues. I hope we can get them all replaced. We are still pumped about PC and realize that there are always highs and lows. We have 8 shows in September and 6 so far for October. I hope to fill November and December during those shows!!

wish us luck! :)
 
Call the HO about those three products and make sure you tell them that you are a consultant and need them to ship out replacements IMMEDIATELY so that you can use them at shows and you will send the broken ones back.
 
  • Thread starter
  • #3
I emailed them yesterday. Do you think I should still call?
 
Sorry about the bad luck! Now you have a story to tell your customers about how caring and prompt PC's return policy is (if you get the right rep at HO)
 
And the good thing with being a consultant - often they won't have you send the product back and they are very fast about sending a replacement - great job on your first show and good luck with the rest!

Gina Miller
 
  • Thread starter
  • #7
Well I am on hold at the moment. I have talked to two different people and they seem to think we shouldn't have a crate at all because they don't see it on our list...whatever that means. I can send them a picture if they want!!

More bad news....we received the cranberry small oval baker and they say they can only send us the vanilla as a replacement. I like the cranberry MUCH better....oh well. I just hope the get it figured out!

Gillian - you were right about getting the right representative. The ones I have talked to tonight seem pretty clueless. I have had great experiences with calling in the past, but this time it isn't so good. Oh well, it will all work out.
 
Last edited:
About the crate, have them look at the back of any catalog to see what comes in the kit. Also, it is on the supply order form #6646 "The Display Crate". What weirdos!
 
  • Thread starter
  • #9
Just got off of the phone. We are getting replacements and don't have to send our broken products back. We're still getting the vanilla baker though :(
 
  • Thread starter
  • #10
cmdtrgd said:
About the crate, have them look at the back of any catalog to see what comes in the kit. Also, it is on the supply order form #6646 "The Display Crate". What weirdos!
Click to expand...

Yeah I read the Super Starter Kit list to them and quoted the product number and everything! It was really bizarre...
 
dexheimers said:
Just got off of the phone. We are getting replacements and don't have to send our broken products back. We're still getting the vanilla baker though :(
Click to expand...

You got the cranberry small oval baker in your starter kit?? The kit is supposed to come with the vanilla baker, so maybe that's why you can only get that as the replacement..

Just a thought! :)
 
Maybe one of your September hosts will let you through the cranberry one on their order so you can get it really cheap! I think that 99% of people get the vanilla one in their kit, so consider yourself lucky that you got that one to begin with!
 
  • Thread starter
  • #13
No, I'm not lucky! I got the cranberry one only to have it break before my eyes! How tragic! lol....
 
I don't use the Microwave to toast nuts for that very reason! It has happened to me (with my well-seasoned small bar pan!), and I have heard of it happening with other consultants also......the nuts have to be stirred often when you do them in the microwave, or you get hot spots which can cause your stone to crack. I toast nuts in my small saute pan on the stove, or in the oven.
 
Hey you two are doing awesome for your start! Dont let this bring you down! How did you two get so many shows already? How do you coordinate your shows? You two are awesome, and definately inspiration for many. I know it makes me feel better that newbies can do so well. I myself am just finishing my ss1 and got no where near what you two had.
 
I'd be curious to know how you guys work it out! Sorry about the streak of bad luck. Its ok, get it all out in the beginning and then you'll have smooth sailing!
 
  • Thread starter
  • #17
utopianaurora said:
Hey you two are doing awesome for your start! Dont let this bring you down! How did you two get so many shows already? How do you coordinate your shows? You two are awesome, and definately inspiration for many. I know it makes me feel better that newbies can do so well. I myself am just finishing my ss1 and got no where near what you two had.
Click to expand...

Wow thanks for the boost! Sara and I just started with our family and friends and it has boomed from there. We're trying to stay really organized and make sure we talk with our hosts and encourage them to have the best show possible. We really talk up over-inviting, having guests bring a friend (they get a free cookbook if they do), and pushing outside orders for those who can't attend. It worked really well for our first show and I hope it does for the shows to come!

Our best thing I believe is PASSING AROUND THE PRODUCTS. We looked at what we sold and about 90% was stuff we passed around for people to play with. Once we passed things around people we talking to each other about them, sharing stories, etc. The products really seem to sell themselves!

Just remember that the SS2 and SS3 bonuses are really awesome. We are working hard to get them so we can build up our inventory (more to pass around!!!) :)

Best of luck to you!!!!
 
I can't stress passing around enough!! You guys did a great job and will hopefully be very successful! I try to talk about and pass around everything that I brought to the show, and I have a $750 show average!
 
I wish I had duplicates of the SS kit items to pass around. Its something to work towards.
 
That is my dream too, to always have a packed kit to bring so I don't have to clear out my kitchen every time I do a show!
 
gilliandanielle said:
That is my dream too, to always have a packed kit to bring so I don't have to clear out my kitchen every time I do a show!
Click to expand...

That's my dream too...unfortunately - it isn't a dream my husband shares:(
 
One day..........
 

Frequently Asked Questions

What are some of the highs of being a Pampered Chef consultant?

Some of the highs of being a Pampered Chef consultant include the opportunity to earn a flexible income, the ability to set your own schedule, and the chance to connect with others who share a passion for cooking and kitchen products. Many consultants also enjoy the personal growth that comes from running their own business and the satisfaction of helping others discover quality kitchen tools.

What challenges have Pampered Chef consultants faced?

Consultants often face challenges such as fluctuating sales, competition from other direct sales companies, and the need to constantly recruit new team members to maintain growth. Additionally, some may struggle with balancing their business with personal commitments, especially if they are working part-time or have other jobs.

How has the Pampered Chef community supported consultants during tough times?

The Pampered Chef community provides support through training programs, mentorship opportunities, and a strong network of fellow consultants. Many consultants find encouragement and motivation from their peers, who share tips, success stories, and strategies for overcoming obstacles. The company also offers resources to help consultants navigate difficult periods.

What are some personal growth experiences that consultants have had?

Many consultants report significant personal growth through their journey with Pampered Chef. This includes improved public speaking skills, enhanced leadership abilities, and increased confidence in sales techniques. Additionally, consultants often develop better time management skills and a stronger sense of accountability as they work to achieve their business goals.

How can new consultants prepare for their journey with Pampered Chef?

New consultants can prepare for their journey by familiarizing themselves with the product line, participating in training sessions, and setting realistic goals for their business. It's also beneficial to connect with experienced consultants for advice and mentorship. Building a strong support network and staying organized can help new consultants navigate the early stages of their business successfully.

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