Help Needed: Canceling an Online Order Through 31

[trps]

Does anyone know know how to cancel an online order through 31? I forget to add the special they don't have a cancel button or ever a way to look at the order. Tia

 

[1PamperedMommy]

You can probably call or email the customer care line. They might even be able to just add the special to your order.

 

[monicag]

You had better call them fast.....I just had a party last month and a friend placed an online order on a Wednesday, but their website was kind of confusing and she just placed it on my friend's website and not my party.....a $150 order which would have taken me to the $1,000 level. The consultant called on Thursday when she noticed it wasn't a party order but an individual order and they couldn't add it to the party (just like PC). :-(The guest had to call and cancel, but she was in meetings all day and only had until 5 when they closed to call....didn't happen because it shipped out later that night. I was really bummed because that would have given me another $75 in free products. Oh well.I also have to tell you that I've had 2 parties with them and I didn't find them to be very host friendly. PC all the way!!

 

[pcsharon1]

I agree - their host program is no where near as good as ours. I do love the company and the products. But PC totally beats them out when it comes to being a host.

 

[trps]

Thanks I will call tomorrow. I e-mailed right away and tried to call but not open until Monday. It is hard when you are used to Pampered Chef then going into another site.