Chozengirl
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There are a few possible reasons why you may not have received your $10 off order credit. First, please make sure that you have entered the correct promo code during checkout. Additionally, the credit may only be applied to certain products or orders that meet a minimum purchase requirement. If you believe you should have received the credit but did not, please contact our customer service team for further assistance.
The $10 credit should appear in your account immediately after you have successfully redeemed the promo code during checkout. If you do not see the credit reflected in your account, please contact our customer service team for assistance.
Typically, the $10 off order credit cannot be combined with other promotions or discounts. However, please refer to the terms and conditions of the specific promotion to confirm if it can be combined with the $10 credit.
The $10 off order credit is typically only applicable to the account holder who received the promotion. It cannot be transferred to another account or individual.
The $10 off order credit can usually be applied to a single purchase only. It cannot be split across multiple purchases and any remaining credit will not carry over.