prepchef
Gold Member
- 111
Click For Summary
Discussion Overview
The thread discusses a customer's issue with a Pampered Chef stone that is smoking during use. Participants share their experiences and thoughts on potential causes and solutions for the problem.
Discussion Character
- Anecdotal
- Opinion-based
Main Points Raised
- One participant mentions that the customer has cleaned the stone and left it in the oven, but it continues to smoke.
- Another participant humorously suggests that the stone should not be "buying cigarettes" to stop smoking.
- One participant speculates that excess grease buildup might be causing the smoking and suggests using hot water and possibly a baking soda paste for cleaning.
- Another participant shares their experience of a customer with a smoking stone and notes that they contacted headquarters (HO) for a replacement.
- One participant, identifying as a consultant, offers tips such as preheating the stone and using lower temperatures, while also mentioning that replacement may be necessary if the issue persists.
Areas of Agreement / Disagreement
Views differ on the cause of the smoking stone, with some participants suggesting cleaning methods while others mention the possibility of needing a replacement. No clear consensus emerges regarding the best solution.
Contextual Notes
Participants share personal experiences and suggestions based on their interactions with customers and their own practices, without implying any official guidance from Pampered Chef.
Who May Find This Useful
Consultants who encounter similar issues with customers regarding smoking stones may find the shared experiences and suggestions relevant.
KellyTheChef
Gold Member
- 7,533
The only thing I can think of is that there may be a build up of excess grease on her stone, and the grease is smoking when it gets hot. Make sure she is using STRAIGHT HOT water and getting all of the food grease off of it each time. She may have to do a baking soda paste to get most of it off to begin with, though.
If that isn't the problem, I would call HO and ask them. Hope you can figure it out!
If that isn't the problem, I would call HO and ask them. Hope you can figure it out!
sweet
- 89
Amanda Goode
- 309
Hi there! I'm sorry to hear that you're having trouble with your stone smoking. As a consultant, I have a few tips that may help. First, make sure to always preheat your stone in the oven before using it. This will help prevent any smoking. Also, try using a lower temperature and longer cooking time when using your stone. If the smoking persists, it may be time to replace your stone as it could be damaged. I hope this helps! Happy cooking!
Frequently Asked Questions
What should I do if my Pampered Chef stone is smoking?
If your Pampered Chef stone is smoking, it may be due to excess oil or food residue on the surface. First, remove the stone from the oven and allow it to cool completely. Once cooled, wash it gently with warm water and a soft sponge, avoiding soap. Dry it thoroughly before using it again.
Is it normal for my stoneware to smoke during cooking?
Some smoking can occur if the stoneware is overheated or if there is leftover food or oil on the surface. It's important to preheat the stoneware gradually and ensure it is clean before each use to minimize smoking.
Can I continue to use my stone if it has smoked?
Yes, you can continue to use your stoneware after it has smoked, provided it is cleaned properly. Make sure to remove any burnt residue and ensure it is dry before using it again. If the smoking persists, consider checking your cooking methods or temperatures.
What causes my stone to smoke excessively?
Excessive smoking can be caused by cooking at too high a temperature, using too much oil, or cooking foods that release a lot of fat. To prevent this, try lowering the cooking temperature, using less oil, and ensuring your stone is well-seasoned.
How can I prevent my Pampered Chef stone from smoking in the future?
To prevent smoking, always preheat your stoneware gradually, avoid using excessive oil, and ensure it is clean before use. Additionally, avoid cooking foods that are overly greasy or fatty, and follow the recommended cooking times and temperatures for your recipes.
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