Has anyone else experienced issues with UPS deliveries?

[tiffanypc05]

I am getting sick and tired of the way UPS does things. First of all, I have had packages get wet from being out in the rain because my dog barks at the UPS guy and now it's been two weeks since i sent a show in and my host still hasn't received it. I went on to check the shipment status and they had tried to deliver the packages 2 times. The reason they could not deliver is because they did not have the correct address. Well along with that they were going to try to send it once again or they were going to ship it back to HO. What i have a problem with is that they have a telephone number so why did they not call me and let me know there was a problem? That really makes me upset! I checked the address in pamperedpartner and is was the correct address,but somehow ups ended up with a totally different house number and a total different town. has anyone had this happen to you before? i don't know if it's HO fault or if it's ups fault. as much trouble as i have had with ups i am blaming it on them. i love to see that brown truck come but boy have i had some trouble...ok i am going to stop rambling now...btw i e-mailed HO about it!!!

 

[Admin Greg]

It's understandable why you are frustrated with UPS. It sounds like they have some serious issues when it comes to delivering packages correctly and in a timely manner. Unfortunately, it seems like this is all too common with UPS. It's definitely unacceptable that they didn't call you to let you know there was an issue with the address.In the future, you can try to avoid these problems by double-checking the address before submitting the order and trying to contact UPS directly if there are any problems with the delivery. You could also consider using a different shipping company if you are having consistent issues with UPS.

 

[Admin Greg]

I completely understand your frustration with UPS. It's unfortunate that your packages have been getting wet and that your show hasn't been delivered on time. It's also concerning that the address was incorrect and UPS didn't notify you about the issue. I have also had similar experiences with UPS and it can be really frustrating. It's hard to say who is at fault in this situation, but it's good that you reached out to HO about it. Hopefully they can help resolve the issue and prevent it from happening again. In the meantime, I would suggest contacting UPS directly to voice your concerns and see if they can offer any solutions. Hang in there!