Has anyone else experienced issues with the Fedex Kinko's Discount Card?

Click For Summary

Discussion Overview

The thread discusses experiences related to the FedEx Kinko's Discount Card, particularly focusing on unexpected charges and holds on funds linked to the card. Participants share their frustrations and personal experiences regarding the card's usage and customer service interactions.

Discussion Character

  • Anecdotal

Main Points Raised

  • One participant expresses frustration over two $10 charges appearing on their account, which they were not prepared for.
  • Another participant mentions that they have also experienced a $20 hold on their funds and shares their annoyance about the lack of communication regarding this practice.
  • One participant notes that the card worked for copying services, providing a discount, but they were unsure about its effectiveness for shipping.
  • Another participant shares a similar experience with the card, highlighting the unexpected hold on their funds and questioning the rationale behind it.
  • Several users suggest contacting customer service for clarification on the charges and express a desire for better disclosure about holds on funds.

Areas of Agreement / Disagreement

Participants generally express agreement on their dissatisfaction with the unexpected holds on funds associated with the card, indicating a shared frustration. However, there are differing experiences regarding the card's functionality for discounts on services.

Contextual Notes

Participants are sharing personal experiences with the FedEx Kinko's Discount Card, focusing on financial impacts and customer service interactions without implying any official stance from the company.

Who May Find This Useful

Consultants who are considering or currently using the FedEx Kinko's Discount Card may find these shared experiences relevant to their own usage and expectations.

katie0128
katie0128
Silver Member
Messages
3,484
Has anyone signed up for this card yet? I went online and did it earlier this week and had it linked to my check card from my bank. I was checking my PC bank account and just saw TWO $10 charges from Federal Express. I was so mad!!! I don't keep much of a buffer in my PC account and was NOT prepared to have $20 tied up in "pre-authorizations".

I called the place that FedEx laughingly describes as customer service and they kept telling me that the charges will drop off and they haven't actually removed the money. They also said that in the paperwork I have access to online says they will do this. I printed EVERYTHING and NO WHERE does it say this... in fact it says that NO CHARGES will be applied to the card you use.

No advice needed, I'm just so mad, I could SPIT! Just wondering if anyone else had applied for this card and had the same "holds".

STUPID FEDEX KINKO'S!
 
Call back and ask them specifically where in the paperwork that appears.If it is in fact a "hold" it will be removed in a few days.
 
I have it and it even works at Kinkos in the photo copier. Sometimes when I do like 400 copies it takes off 50% they told me I am supposed to get the discount on shipping only, but shhhhhhhh don't tell!
 
I have the card as well, and they also tied up $20 bucks of mine!!! I was a lil' peeved. I really like that it was a nice discount but what the hey were they thinking holding my money??
 
I have used it for copies and the card worked but not for shipping yet. I don't think I linked mine to anything. I have a package to send from Kinkos today so I guess we'll see what happens.
 
  • Thread starter
  • #6
finley1991 said:
Call back and ask them specifically where in the paperwork that appears.

If it is in fact a "hold" it will be removed in a few days.
Click to expand...

It is just a hold, so I know it will be removed in a few days. MY biggest issue is that they don't tell you that they are going to hold funds. I really won't have had an issue with them doing it IF I knew about it ahead of time. To me it is the same as someone taking money out of my wallet and saying, "Oh, I'm not robbing you. I'm just going to hold onto this for a bit." I'll get it back, but until I do, it is not money that I can spend. I'm just really glad the supply order I just received hasn't posted to my account yet, otherwise I would have ended up with a NSF fee and then I'd be REALLY PI$$ED!

Still gonna send an email to HO about this... somewhere this "hold" crap needs to be disclosed.
 
  • Thread starter
  • #7
Kristina21 said:
I have the card as well, and they also tied up $20 bucks of mine!!! I was a lil' peeved. I really like that it was a nice discount but what the hey were they thinking holding my money??
Click to expand...

Yep... I COMPLETELY agree!
 

Frequently Asked Questions

What is the FedEx Kinko's Discount Card?

The FedEx Kinko's Discount Card is a promotional card offered to certain customers, including those in direct sales, that provides discounts on printing, shipping, and other services at FedEx locations.

Has anyone reported issues with the FedEx Kinko's Discount Card?

Yes, some users have reported issues such as difficulties in redeeming the card, confusion about the terms of the discount, or problems with the card being recognized at FedEx locations.

What should I do if my FedEx Kinko's Discount Card is not being accepted?

If your card is not being accepted, first check the expiration date and ensure that you are at a participating location. If the issue persists, contact FedEx customer service for assistance and clarification on the card's terms.

Are there any common reasons for issues with the FedEx Kinko's Discount Card?

Common reasons for issues include expired cards, miscommunication about the discount terms, or the specific location not participating in the discount program. It's also possible that the card was not activated properly.

How can I find out more about the FedEx Kinko's Discount Card program?

To learn more about the FedEx Kinko's Discount Card program, visit the official FedEx website or contact their customer service. They can provide detailed information about eligibility, discounts, and any current promotions.

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