Handling Host Issues: Tips for Navigating a Difficult Show as a Presenter

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Discussion Overview

The thread discusses experiences and strategies related to managing difficult host situations during Pampered Chef shows. Participants share personal anecdotes and suggestions for navigating challenges with hosts who may not communicate effectively or set unrealistic expectations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses frustration about a show with a host who has made several changes without proper communication, leading to confusion and stress.
  • Another participant shares a suggestion to embrace the fun aspect of the event by participating in the ugly sweater theme and engaging the audience during the demo.
  • One participant appreciates the positive spin on the situation and considers creative ideas for the sweater contest.
  • Another participant suggests conducting a no-demo show to alleviate time constraints and focus on discussing product lines instead.
  • One participant offers a quick appetizer recipe that is easy to prepare and demo, emphasizing the importance of keeping things simple.
  • Several users mention the importance of maintaining a positive attitude and making the best of challenging situations.
  • One participant recounts a past experience with a difficult host, highlighting the need to take control of the situation to avoid being overwhelmed.

Areas of Agreement / Disagreement

Views differ on how best to handle difficult hosts, with some participants suggesting creative engagement strategies while others emphasize the importance of setting boundaries. No clear consensus emerges on a single approach.

Contextual Notes

Participants share personal experiences from their shows, reflecting a range of emotions from frustration to creativity in dealing with challenging host dynamics.

Who May Find This Useful

Consultants facing similar challenges with hosts may find the shared experiences and suggestions relevant to their own situations.

laylaleigh
Messages
279
I have a show Friday that I am dreading! It was a show that was originally scheduled at the begining of the month. It is being hosted by my firiend and her co-worker. It has been a problem from the get go.

I don't really have time to tell all the drama, but here is the low down.

*it is scheduled as a Christmas party/wear your ugliest Christmas sweater contest/PC show.
*the co-worker sent out an e-vite and never sent one to me, I have asked several times.
*the party time was changed to 6 w/o me knowing it
*the co-worker has informed me that I am only to do 1 appetizer and my demo should not be longer than 1/2 hour. so everyone can party and fun
*they are only serving appetizers and people are coming straight from work.

I have to drive an hour for this show and I don't know how to respond to her latest round of emails. I have talked to my friend and she keeps apologizing that this has gotten out of hand. Her co-worker is being very wierd about the whole thing. I feel like I have to put my foot down, but every time I do she acts defensive and says...I don't know where the confusion is coming from this is just a simple party. What???

FYI these are young professionals...how many of us have ugly Christmans sweaters laying around?

TIA for the advice. I really need to respond to her today.
 
I would show up and do an appetizer that shows lots of tools--cool veggie pizza is a good one, everyone loves it, it is inexpensive and shows a ton of tools. I would join in the fun! Wear a sweater--if you don't have one, take any old sweater and put all kinds of ribbons (even curling ribbon in a bunch of colors would be cute) around it with safety pins, make it really tacky--have fun with it. Do your demo, take your orders (tell them "i know you want to party, I'll be here for about ___ minutes to take your orders), and then for that 30 minutes you do your demo be ON!!! Perform!!!
Offer booking incentives, play the ticket game or the got it love it love it want it game and toss peppermints or kisses--just have fun with it! Give away Christmas light bulbs with "light up your kitchen with Pampered Chef tools" in a baggie--be creative. Just because they are young professionals doesn't mean they don't eat--enjoy it!

Hope this helps

Nancy Collins
 
  • Thread starter
  • #3
Thank you for the ideas. That is a better spin to the show. I am just frustrated and sometimes when you are in too deep it is hard to see the bright side.

The comment about them being young was about the sweaters. I know I don't have one. I do like the idea about making one though!

Thanks
 
Try a no demo show. Prepare the recipe ahead of time (either at your home or the hosts) and then talk about the 4 major product lines. That way you won't feel crammed into 30 minutes to get the demo done. Or get all the prep work done ahead of time and just throw everything together in front of them
 
An idea for a quick YUMMY appetizer is:

Roll out crescent rolls
spread cream cheese mixed with italian seasoning on crescent rolls
layer with deli meat (any kind works)
roll them up
slice into pin wheels and bake for about 8-10 min.

These are so yummy easy to demo and fast.....

Hope that helps!!!

also I think you should make the ugliest sweater like they said earlier....just have fun!!!!! :sing:
 
Make the best of it. You've gotten some great ideas. Just keep your chin up, smile big and put on a great show... then after you have your orders, enjoy the party!
 
I totally understand your frustration. I just finished with a hostess llike this and she has pushed me to my limit. I like all the great ideas and I hope your sales will compensate for your frustration. Keeping my fingers crossed for you.
 
Best of luck with your show tonight. I have had nightmare hosts for most of my short career. I finally realized I was allowing them to walk all over me, and I got smart right before a particular host decided I was going to demo FOUR recipes, plus arrive 2.5 hours before the show to help her assemble the 4 desserts she wanted to make, and various other items... all this for 1 definate yes and 6 maybe's... So in order to keep my sanity I tried to take control of the show and at the last minute she gave the show to a consultant she worked with, and cancelled it with me, and all the work I did up and to the day of the show was for nothing... I lost out on postage, catalogs, a nice and full host package, 92 postcard invites, etc... and some other consultant got to do the show. I also lost out on the outside orders that were gathered before the show...yes, this host was a real piece of work. And to think I was planning on recruiting her :)
 

Frequently Asked Questions

What should I do if a host is unresponsive before the show?

If a host is unresponsive, try reaching out through multiple channels such as text, email, or phone calls. Be polite and express your excitement about the upcoming show. If you still don’t hear back, consider sending a friendly reminder about the importance of their role in the event and offer assistance with any last-minute preparations.

How can I handle a situation where the host is not promoting the show?

If the host is not promoting the show, have a candid conversation with them. Ask if they need help with promotional materials or ideas. You can provide them with sample posts for social media or suggest ways to engage their friends. Emphasize the benefits of hosting and how it can be a fun experience for them and their guests.

What if the host has a difficult personality or is confrontational during the show?

In such cases, remain calm and professional. Acknowledge their concerns and try to redirect the conversation to a positive note. Focus on the guests and the products, and if necessary, take a moment to step aside with the host to address any issues privately. Always keep the atmosphere friendly and ensure that the other guests feel comfortable.

How do I manage a situation where the host's guests are disengaged or uninterested?

If guests seem disengaged, try to engage them with interactive activities or fun demonstrations. Ask open-ended questions to involve them in the conversation. You can also offer incentives, such as a small prize for participation, to encourage interaction. Keep the energy high and be enthusiastic about the products to capture their interest.

What steps should I take if a host cancels the show last minute?

If a host cancels last minute, remain understanding and flexible. Offer to reschedule the show at a later date that works for them. Communicate with the guests about the cancellation and provide options for them to still place orders or join a virtual event. Ensure that the host knows you’re there to support them and help make the next show a success.

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