kaseydee
Gold Member
- 1,112
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One possible reason for this could be that your CS status has expired. Gold status is only valid for a certain period of time, and if you do not meet the necessary requirements to maintain it, your status will revert back to a lower level.
If your gold status has expired, you can regain it by meeting the necessary requirements for that level again. This may include reaching a certain amount of sales or recruiting a certain number of people to join your team.
Yes, even if you are not currently at gold level, you can still receive benefits and rewards based on your current CS status. However, some benefits and rewards may only be available to those at a certain level.
Your CS status needs to be renewed every year. This means that you will need to meet the necessary requirements for your current level once again to maintain your status for the following year.
Yes, you can track your progress towards regaining your gold status through your CS dashboard. This will show you how close you are to meeting the requirements for the gold level and how much time you have left to do so.