Getting Used to P3: Pulling Up Payments

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Discussion Overview

The thread centers around participants discussing their experiences and challenges with transitioning to the P3 system for managing payments, particularly in comparison to the previous system, PP. Participants share tips and seek assistance regarding specific functionalities related to payment processing.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant mentions that switching to P3 has been a slow adjustment, seeking ways to pull up payments similar to PP.
  • Another participant shares their experience of using the tutorial for assistance but feels they still need help with specific tasks.
  • Several users discuss how to navigate the payment tab and access customer payment information, with varying levels of success.
  • One participant notes that it took time to get used to P3 but ultimately found it beneficial, despite some frustrations with its speed.
  • Another participant, who has only used P3, suggests that others may find it easier over time based on feedback from the community.
  • One participant describes the challenge of printing show receipts and shares a tip on where to find the print button.

Areas of Agreement / Disagreement

Views differ on the ease of use of P3 compared to PP, with some participants expressing frustration while others indicate that they have come to like P3 after an adjustment period. No clear consensus emerges regarding the overall experience.

Contextual Notes

Participants are primarily consultants who are sharing personal experiences with the P3 system, reflecting a range of familiarity and comfort levels with the new platform.

Who May Find This Useful

Consultants who are transitioning to P3 or considering the switch may find the shared experiences and tips relevant to their own situations.

C
cincychef
Messages
592
I just switched to P3 today and it has taken me awhile to get used to it. Is there any way to pull up the payments the way we can in pp?
 
Re: Help!Cindy...yes...I am not at home to help you, however. Try going to the tutorial and it may help. I did this just the other day, but I am old and blonde so I am of no use right now!!!!:confused:
 
Re: Help!for a show order or a consultant order?
 
  • Thread starter
  • #4
Re: Help!For a show order, in PP if I wanted to look up just the payments on a show I could push the payment button and it would lis each guest and how much they paid and how they paid. I could go into just the payment screen and make a change. Can we do this in P3?
 
Re: Help!I just click on the payment tab (in the lower section) and arrow (down/up) to each customer. Don't know how to look at them all together.
 
Re: Help!click on the payment tab up top & then click on customers which is about middle way down.
 
  • Thread starter
  • #7
Re: Help!Thank you so much!!! That was a huge help Kasey! Please tell me this gets easier and faster to use once I get used to it!!!
 
Re: Help!I don't know...I never used PP just P3. :) From what I've read on here it takes most a little getting use to P3 but they end up liking it in the end. I know raebates just switched over after conference so maybe you could pm her & see how she is doing. Good luck! So glad I could help!!
 
Re: Help!It took me a while to get used to it...since you are used to the format on PP and could click through without thinking, it will take you a while to get to that point with P3. I am glad I made the switch...I didn't want to have recruits using P3 and me not being able to help them with it, so I made the plunge!

Like anything new, it's gonna take time and practice to get there! I like it now, though...other than the fact that it can run SLOW AS MOLASSES sometimes! If it does that to you, backup, close it out, and re-open it!
 
Re: Help!So I just switched over a few days ago as well. I took the tutorial but for the life of me cannot find out HOW to print up the show receipts. I am sure it is right in front of me but nevertheless...I NEED HELP!
 
Re: Help!That was a HARD one for me too.

Look at your list of shows - not in the show, but the list of shows.....up at the top of the list there is a print receipts button.

Hope I'm explaining that so you can figure it out!
 

Frequently Asked Questions

What is P3 in Pampered Chef?

P3, or Pampered Chef's Payment Processing Platform, is a system designed to streamline the payment process for consultants. It allows for easy management of customer payments, order tracking, and financial reporting, making it more efficient for consultants to handle transactions during parties and events.

How do I pull up payments in P3?

To pull up payments in P3, log into your consultant account and navigate to the 'Payments' section. From there, you can view all transactions, filter by date or status, and access detailed information about each payment, including customer details and order history.

What should I do if a payment fails in P3?

If a payment fails in P3, you will receive a notification indicating the issue. Common reasons include insufficient funds or incorrect payment information. You should contact the customer to verify their payment details and ask them to try again or use a different payment method.

Can I issue refunds through P3?

Yes, you can issue refunds through P3. Simply navigate to the specific transaction you wish to refund, select the refund option, and follow the prompts to complete the process. Make sure to communicate with the customer regarding the refund status and any potential delays.

Is there a mobile app for P3?

Yes, Pampered Chef offers a mobile app that integrates with P3, allowing consultants to manage payments, view orders, and track sales on the go. You can download the app from your device's app store and log in with your consultant credentials to access all features.

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