Fyi: Tiles Small Square and Bowl

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SUMMARY

The discussion centers on the substitution of product numbers for the Tiles Small Bowls and Small Squares, which are now sold in pairs instead of single pieces. Host representatives have reported confusion regarding these substitutions, as the original single pieces were discontinued six months ago but remain in stock. Participants express disappointment over the continued availability of the Tiles pattern, indicating a lack of sales interest. This situation highlights the need for clear communication regarding product substitutions in inventory management.

PREREQUISITES
  • Understanding of product inventory management
  • Familiarity with direct sales and host representative systems
  • Knowledge of customer communication strategies
  • Awareness of product lifecycle and discontinuation processes
NEXT STEPS
  • Research effective inventory management practices for discontinued products
  • Explore customer communication strategies for product substitutions
  • Investigate sales trends for specific product patterns in direct sales
  • Learn about best practices in managing host representative expectations
USEFUL FOR

This discussion is beneficial for direct sales representatives, inventory managers, and anyone involved in product marketing and customer relations, particularly in the context of managing discontinued items and product substitutions.

RaggedyAunt
Gold Member
Messages
295
Good evening, all.

I received a call from a host tonight (sidenote: she was quite impressed because I submitted her show LATE Wednesday evening and she received 2 boxes yesterday and the other 2 today), and as she was sorting, her stepdaughter's order had words about a substitution for product numbers. She had ordered the Tiles Small Bowls and Small Squares, but it didn't say what the substitution was, it only listed the numbers.

After some discussion and digging, it dawned on me that HO must be substituting the single piece boxes since they are now sold in pairs, trying to get rid of them. I know this is only the second time I've sold the Tiles pattern in the small pieces (2 shows in Feb!), and I know a lot of people (including me!) don't care for the pattern. So, I thought I would just bring this up in case anyone else gets a call on it. I did find it interesting that 6 months after the single pieces were discontinued, they still have some in stock. I don't think many get sold.

Just wanted to share!

Tammy
 
I had that happen a couple of times. I know I don't sell many of them. I was disappointed that they didn't discontinue them with this catalog and come out with a different pattern.
 
I've had that happen a couple times already. One host said they added the extra item (the 2nd peice) to their total and was trying to figure it out. That was the only thing I could think that happened.
 

Frequently Asked Questions

What are the dimensions of the Tiles Small Square and Bowl?

The Tiles Small Square measures 8 inches by 8 inches, while the bowl has a capacity of 1.5 quarts, making them perfect for serving and entertaining.

Are the Tiles Small Square and Bowl microwave safe?

Yes, both the Tiles Small Square and Bowl are microwave safe, allowing you to easily heat up your dishes without transferring them to another container.

Can the Tiles Small Square and Bowl be used in the oven?

Yes, the Tiles Small Square and Bowl are oven safe up to 400 degrees Fahrenheit, making them versatile for baking and cooking.

How do I clean the Tiles Small Square and Bowl?

Both items are dishwasher safe, but for best results, hand washing with mild soap and a soft sponge is recommended to maintain their appearance.

What materials are the Tiles Small Square and Bowl made from?

The Tiles Small Square and Bowl are made from high-quality stoneware, which provides durability and excellent heat retention for your culinary creations.

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