Frustrated: Experiencing Issues with Website/Emails?

[GeorgiaPeach]

I've tried to add a show the other day and it kept saying the my "session has expired". I tried again tonight...same thing!

Also...I had a customer send me an email yesterday afternoon via my website. I STILL haven't received it.

Anyone else experiencing problems like this?

 

[Gina M]

Lisa,

I have this happen from time to time - I always have to go back to consultant's corner and click on pws again - it's a pain and I don't know why it happens.

 

[katie0128]

If it happens again, I would call tech support and let them know. It might be a glitch in the system. If they get enough calls about a known glitch, then they are more likely to devote time/resources to actually fix it. (JMTC from being a software consultant for a number of years.)

 

[chefann]

Sometimes you need to clear out your browser cookies, too. It seems like PWS gets confused when there are old ones.

 

[Kathytnt]

I second Chef Ann - Clear the cookies Click on Tools - Internet Options and there should be a setting for deleting Cookies It might be under Cookies or Browsing History My hubby changed something on my computer I hate when that happens I like the old way. I knew my way around better. My tool bars have changed! AHHHHHH

 

[GeorgiaPeach]

I cleared cookies...deleted temp files...re-started my computer...went in through Internet Explorer instead of AOL browser...still problems. Called tech support, he walked me through deleting everything, changing my settings...still won't work. HE could add the fundraiser but I couldn't.

What was odd was I added a cooking show, then 10 minutes later it wouldn't take my fundraiser. Tech support kept trying to tell me I did something to my computer settings in that 10 minutes!

ERRRR....after 25 minutes on the phone and trying over 10 times to add the FR, I told him to leave the FR info in that he added and we would be done with it.

I find it funny that I could add a cooking show and a catalog show with no problem...but no fundraiser. You would think that means there's something wrong with the fundraiser format but he didn't! Oh well.