Food Chopper Replacement: Repair or Replace? | Warranty Guide

[wadesgirl]

I have two food choppers. One I use at home, one in my kit. The one at home, the clear collar is snapped were it locks into place so it no longer stays there. The one in my kit is starting to do the same thing. My question is, should I pay to ship the whole thing back since they are both under warranty and get a whole new chopper or just get a replacement part for the clear collar? I'm weighing more towards just getting the replacement part but for the price of the collar, I could have a brand new chopper

 

[pamperedposey]

I would send them back since they are both under warranty. It won't cost that much to send them in. Make sure you call and tell them that you need them for your shows so they will send you the new one before you mail in the old one.

 

[etteluap70PC]

email the solution center. They sent my new one straight away. was worth the $5 to ship the old one back to get a brand new one.

 

[wadesgirl]

That's what I thought. I'll call them tonight!

 

[time2cook]

I just had the exact same thing happen to my chopper. I put in for an adjustment and they sent me an email stating that I had to return the old one and then they would ship the new one. Well, I had decided that I would just wait until after my next show coming up to send in the old one and the next day the delivery guy was handing me my new chopper. Couldn't believe it! Now I have to run out to the Post office to send out the old one.