Fedex- I Know We Have Discussed This to Death but

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Discussion Overview

This thread centers around participants sharing their experiences and frustrations with FedEx delivery services, particularly regarding inconsistencies and delays in receiving orders. Several users recount specific instances of missed deliveries and tracking issues, while others express confusion about FedEx's delivery schedule.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses dissatisfaction with FedEx, noting that their supply orders often do not arrive as scheduled, particularly on weekends.
  • Another participant shares their experience of receiving their order unexpectedly early, contrasting with others' delays.
  • Several users mention confusion regarding FedEx's delivery on holidays and the inconsistency of deliveries on Mondays.
  • One participant discusses the lack of tracking updates and compares FedEx's tracking system unfavorably to UPS.
  • Another participant notes that delivery schedules may vary based on zip code and service classification.
  • One user shares a positive update about their package being delivered, while expressing a desire for more consistency in delivery times.
  • Another participant recounts their frustration with FedEx's inability to locate their order despite multiple inquiries.

Areas of Agreement / Disagreement

Views differ among participants regarding the reliability of FedEx deliveries, with some expressing consistent frustrations while others report occasional successful deliveries. No clear consensus emerges on the overall reliability of the service.

Contextual Notes

Participants are primarily discussing their personal experiences with FedEx as it relates to their supply orders for Pampered Chef products, highlighting the variability in service across different regions.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants who rely on FedEx for their supply orders and are experiencing similar delivery challenges.

jrstephens
Messages
7,085
I am just not happy with Fedex. I had a supply order that was "on vehicle for delivery" on Saturday. Well, no delivery. Then it said "to be delivered next business day." Well, today is the next business day and no delivery yet either and she normally comes around 12/1230 if she is delivering.

My shipments seem to only get to me on time if the are scheduled Tuesday-Friday.

I am not getting Saturday delivery. And I have gotten Monday deliveries some times even though they say we won't.

THERE IS NO CONSISTENCY IN MY AREA!!!!:mad:
 
I just got a call from my hubby that there were two boxes today and mine were schedule for Tuesday! ...sorry you didn't get yours... :(

My trifle bowl is here! (I had to pay for mine though...)
 
Today is a holiday... does fedex deliver on holidays?? Just a thought.
 
I'm with ya, Jennifer. I'm hoping that a bit of time will take care of the struggles we've been having.
 
jrstephens said:
I am just not happy with Fedex. I had a supply order that was "on vehicle for delivery" on Saturday. Well, no delivery. Then it said "to be delivered next business day." Well, today is the next business day and no delivery yet either and she normally comes around 12/1230 if she is delivering.

My shipments seem to only get to me on time if the are scheduled Tuesday-Friday.

I am not getting Saturday delivery. And I have gotten Monday deliveries some times even though they say we won't.

THERE IS NO CONSISTENCY IN MY AREA!!!!:mad:

What does your tracking say now?
 
MEChefJulie said:
Today is a holiday... does fedex deliver on holidays?? Just a thought.

Today is a federal holiday which means schools, banks and some federal employees get the day off (like postal workers).
 
FedEx is still delivering.
 
I had an order that was showing delivery for 2/17 but now doesn't even show up on tracking order.I checked Sat morning and it said on vehicle for delivery but it never showed up.I go to order adj and find it then says paperwork recieved on 2/19.
I wish they would all get on the same page! Thankfully it is only a replacement order for myself and not a customer!
 
I thought Fed-Ex delivered Tues-Sat and Not Mondays! I could be wrong.
 
  • Thread starter
  • #10
janetupnorth said:
What does your tracking say now?

On vehicle for delivery - then out to the side next business day.
 
  • Thread starter
  • #11
pamperedtraci said:
I thought Fed-Ex delivered Tues-Sat and Not Mondays! I could be wrong.

You are right about when they sre SUPPOSED to deliver.. But this package was on vehicle for delicery SATURDAY and was not delivered.

Plus, I got some packages on Monday and some I do not. And all of them have been marked HOME.
 
  • Thread starter
  • #12
FedEx only closes for MAJOR holidays. They do not follow a state or federal calendar.
 
jrstephens said:
On vehicle for delivery - then out to the side next business day.

at least you are able to track yours....mine have said the same thing since 02/15....left warehouse.....all 8 boxes!!!:eek: :eek: :eek:
 
pamperedtraci said:
I thought Fed-Ex delivered Tues-Sat and Not Mondays! I could be wrong.

It depends on your zip code and classification - you'd have to look in a FedEx service book. By us it is M-F. Sat. delivery by us is the extra $10 (approx)...
 
  • Thread starter
  • #15
Ginger428 said:
at least you are able to track yours....mine have said the same thing since 02/15....left warehouse.....all 8 boxes!!!:eek: :eek: :eek:

I have had this happen. I hate just wondering where it goes when it leave the ware house! That was one of the things I loved about UPS you got updates each time it was scanned. And FedEx updates are not near as many.
 
janetupnorth said:
It depends on your zip code and classification - you'd have to look in a FedEx service book. By us it is M-F. Sat. delivery by us is the extra $10 (approx)...

Thanks for clarifying!
 
  • Thread starter
  • #17
Mine now says it was delivered and left on my front porch! Yahoo! I will get it when I get home.

Everyone check their tracking again, maybe they just updated it or something!!

I am still confused about no deliveries on Monday but am very glad they are happening at least sometimes! I just want consistency.
 
jrstephens said:
I have had this happen. I hate just wondering where it goes when it leave the ware house! That was one of the things I loved about UPS you got updates each time it was scanned. And FedEx updates are not near as many.

FedEx scans when it reaches the first hub unless it is air and then it scans as it leaves the warehouse. Chances are PC gets a tracking number when the packing list or shipping label is printed and then it is loaded on a truck. Depending on their scheduling, it could sit on a truck on the dock door for quite a few hours before the truck is full and ready to be pulled. "left the warehouse" in PC and FedEx language would be the same as "ready for pickup". FedEx tends to go straight from major hub to local city hub so you will not see the scans in between like UPS had - less hubs (which usually means better transit time if they are sorting by region at PC).
 
pamperedtraci said:
Thanks for clarifying!

No problem - I don't have my service book handy but if I find where I put it here at work, I'll let everyone know and can then look up by zip code...

(My office here needs CLEAN SWEEP like someone mentioned in another thread!)
 
MEChefJulie said:
Today is a holiday... does fedex deliver on holidays?? Just a thought.
The good news: FedEx brought me a check today.

The bad news: The bank is closed, anyway.

:rolleyes:
 
The_Kitchen_Guy said:
The good news: FedEx brought me a check today.

The bad news: The bank is closed, anyway.

:rolleyes:

Funny! Now if you've hit the 21st century, you can deposit the check in a Tyme machine and still have access to the funds today. LOL! :p
 
I called HO & fedex about my supply order today b/c i had clicked on the tracking number and it hasnt showed anything but it was shipped the 17th and fedex couldnt find my order and the lady @ HO said that maybe there website was just acting up now I have no idea where my order is or when im going to get it its really annoying that no one can find my order
Terra
 

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