What to do?!?!? Two Saturdays ago I had a show that was a little over $800.00 in sales add the hostess order it was over $1000.00 in merchandise to be delivered to her home address. I put the order in the night of the show and it showed delivered to her home that following Tuesday. I followed up with her after Thanksgiving and to my surprise and hers she hadn't received the packages. I immediately called Fed ex and they said that they would send the delivery guy out to retrace his steps to find the packages. It has now been 4 days and I just called fed ex and they say he hasn't reported back yet.
I feel so bad that these packages are missing and I am scared that I am going to lose potentially great customers.
What more can I do to make this right and get this resolved asap!?!?
I feel so bad that these packages are missing and I am scared that I am going to lose potentially great customers.
What more can I do to make this right and get this resolved asap!?!?