Failed Payment: My Mom's Show and a Direct Sales Disaster

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Discussion Overview

This thread discusses a participant's experience with a bounced check from a customer who is also involved in direct sales. The participant shares their frustrations and seeks advice on how to handle the situation, while others contribute their own experiences and suggestions regarding bounced checks and financial management.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant recounts their experience with a bounced check from a customer who is also a direct sales consultant, expressing frustration over the situation.
  • Another participant mentions that their bank provides a copy of the bounced check, which can be taken to the issuer's bank to check for sufficient funds.
  • Several users share their experiences with bounced checks, noting that some banks may cash the check if sufficient funds are available.
  • One participant reflects on their own experience of having a check bounce and successfully cashing it at the issuer's bank.
  • Another participant discusses their policy of only accepting guaranteed funds from certain customers due to past issues with bounced checks.

Areas of Agreement / Disagreement

Views differ on the best course of action for dealing with bounced checks, with no clear consensus on a single solution.

Contextual Notes

The discussion reflects personal experiences with financial transactions in the context of direct sales, highlighting the challenges some consultants face with customer payments.

Who May Find This Useful

Consultants who encounter similar issues with bounced checks or financial management may find the shared experiences and suggestions relevant.

elizabethfox
Gold Member
Messages
857
My mom hosted a show for me back on November 9th. It was a joint show that I did with a Home Interiors lady. Well one of the guests was a recruit of the Home Interiors gal. So she is a direct sales person too.

She ordered $60+ in Pc stuff and paid me with a check. I cashed the check and a week later, I get a notice from my bank that the check bounced because of insufficiant?? funds. So I call the lady and tell her the check was returned and that the she still owed me for her order ( that she already had btw) + a $7 returned check fee ( because that is what my bank charges me for a returned check).She says she will pay me in cash and give it to my mom at church the next day. ( My mom talked to the HI recruiter I did the show with and this lady says she bounces checks all the time, but always makes good on them right away....HA HA RIGHT!)

So I call my mom a week later, to meet her in town to get the money ( I live 40 min from my mom), and when she gives it to me there is a $20 check and the rest was in cash. SHE WAS SUPPOSED TO PAY ME ALL CASH!:grumpy: So I go and deposit that cash and check and lo and behold I get a notice that the second check was returned as well! So I call the gal and she says she would send me a money order (this was beginning of Dec.) So a week later still no money order. So I call her again. And again...and again....I get the answering machine on both the home and cell phone numbers. So it has been two months since she ordered and I am still out $27. :yuck:

Seeing as how she is a direct sales person as well ( and knows how things go), you would think she of all people wouldn't do something like this! :eek:

Anywhoo....any advice on what to do next? I am continuing to call her, with no avail.:cry:
 
my bank sends me a copy of the check back that says that you can use it like a regular check. If you get one of those take it to her bank to cash it they should be able to tell you if there are enough funds in her account to cover it. Good Luck
 
  • Thread starter
  • #3
Yeah I got a copy of the check back....so if I take it to her bank, then they will cash it if she has the money in there?
 
They should at least be able to tell you if there are sufficiant funds in the account... I can't remember if they can "re"cash it or not. (I used to work at a bank, but my area was full of wealthy old people so we didn't run into that problem too often.) Why do people not take care of their finances? I have a customer/past host who I had to put on a 'guaranteed funds only' status. I won't take anything but cash or a money order. Luckily she is really cool and knows she is just flakey when it comes to money. We are able to joke about it.
Good luck!
 
I had a check bounce on me and when I got the copy of the check I took it right to her bank and they cashed it no problem. On the side it says it can be used like a regular check.
 

Frequently Asked Questions

What should I do if a payment fails for my mom's Pampered Chef show?

If a payment fails for your mom's Pampered Chef show, first check the payment method used for any issues, such as insufficient funds or expired cards. Contact the customer to confirm their payment details and ask if they can provide an alternative payment method. If the issue persists, reach out to Pampered Chef's customer service for assistance.

How can I prevent payment failures in future direct sales shows?

To prevent payment failures in future direct sales shows, ensure that customers are aware of the payment methods accepted and encourage them to double-check their payment information before finalizing their orders. Sending reminders about payment deadlines can also help. Additionally, consider using a reliable payment processing system that notifies you of any issues promptly.

What are the consequences of a failed payment for a direct sales show?

A failed payment can lead to delays in order processing and fulfillment, which may frustrate customers. It can also impact your sales figures and commission if the order is not completed. In some cases, you may need to follow up with customers multiple times, which can be time-consuming and affect your reputation as a consultant.

How can I handle customer dissatisfaction due to payment issues?

If customers express dissatisfaction due to payment issues, it's important to remain calm and empathetic. Apologize for the inconvenience and explain the situation clearly. Offer solutions, such as alternative payment options or a discount on their next order as a goodwill gesture. Maintaining open communication can help rebuild trust and retain customers.

What resources are available for Pampered Chef consultants facing payment issues?

Pampered Chef provides various resources for consultants facing payment issues, including training materials, customer service support, and online forums where you can connect with other consultants. Additionally, the Pampered Chef website has a wealth of information on best practices for handling transactions and customer service challenges.

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