Enhance Your Order Delivery: Tips and Ideas to Stand Out - Cyndi's Consulting

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Discussion Overview

The thread explores various approaches participants take when delivering orders as Pampered Chef consultants. Participants share their experiences and ideas on how to enhance the delivery process to stand out among other consultants.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, mentions that they only include the receipt and products in their deliveries and seeks suggestions for enhancements.
  • Another participant shares that they do not add anything special, as most orders are delivered directly to the host.
  • Several users mention including recipe cards in the delivery bags as a way to add value.
  • One participant notes using a red THANK YOU stamp on receipts to personalize their deliveries.
  • Another participant expresses concern about hosts not being prompt with deliveries, which could reflect poorly on the company.
  • One participant discusses the practice of sending a package to the host that includes receipts and business cards, along with recipes for specific products to encourage sales.
  • Another participant shares their experience of making a quick recipe during shows to engage attendees and promote products.
  • One participant highlights the importance of personal notes in deliveries, noting that they send handmade thank you cards to enhance their orders.

Areas of Agreement / Disagreement

Views differ on the best practices for order delivery, with some participants favoring direct delivery to hosts while others prefer to handle deliveries themselves. No clear consensus emerges regarding the most effective approach.

Contextual Notes

Participants share personal experiences and strategies based on their individual practices and the dynamics of their shows. The discussion reflects a variety of approaches to order delivery within the consultant community.

Who May Find This Useful

Consultants looking for ideas on enhancing their order delivery process may find the shared experiences and suggestions relevant to their own practices.

CyndiWilliams
Messages
86
Hi Everyone,

So, I was just wondering.... What do you all include when you deliver your orders? Do you add anything special to the bag? Do you dress it up any?

All I am doing is the receipt and products.... I think they need something else to make me stand out from all the other Consultants they could choose to work with . Any suggestions?

Cyndi
 
All my orders get delivered to the host. I don't do a thing!
 
If you have extra recipe cards give one in each bag that is what I do sometimes.
 
Cyndi~

I don't deliver the stuff...99% of the orders go straight to the host and she sorts and delivers.

I use a red THANK YOU stamp with a chef's hat on the receipts...but that's about it!
 
Mine go to the hosts too. The only way the order comes to me is if the host is going to be out of town and I still do not sort it, I take it to her when she gets home.
 
  • Thread starter
  • #6
OK, so we print the receipts and give them to the hosts to deliver.And would I just give the recipe cards to the host to distribute as well? The only concern I have about letting the hosts do all the delivery is that they may not be as "prompt" as me... which might leave PC looking slow.
 
If the order gets delivered to me cause I have outside orders on her show I usually bag all of them up and deliver the ones I planned on to give the hostess the rest I print the receipts and put with the recipe card in the sacks.
 
CyndiWilliams said:
OK, so we print the receipts and give them to the hosts to deliver.

And would I just give the recipe cards to the host to distribute as well?

The only concern I have about letting the hosts do all the delivery is that they may not be as "prompt" as me... which might leave PC looking slow.

You want your job to look simple....doing all of the deliveries yourself is going to turn off potential recruits! I know that if I had thought I had to make deliveries for every show, there is NO WAY I would have ever signed! Plus, some of my shows are 45 min-1hr away.....I don't want and can't afford all of that drive time!

If you are concerned about delivery, you can send an email, or make CC calls letting people know that the order has been shipped and the host should be receiving their products in X days.
 
Depending on my host...I have the orders shipped to her or to me. I have had some pretty sketchy hosts in the past, so sometime its nice to bypass them. I also have the show delivered to me if there are checks from customers that I am worried about not clearing.However, in a normal case...I send the host a package the day her show closes. It includes the receipts, a business card for each bag, and for some products (i.e. fluted pan or deep covered baker) I send a copy of good recipes that can be made with it.*that has been a selling point of the stoneware fluted pan, I tell them that if they purchase it that night I will give them over 30 recipes they can make in it. My sales of these have gone up, it's not unusual for me to sale 8 of these in one show.
 
AmieCream said:
*that has been a selling point of the stoneware fluted pan, I tell them that if they purchase it that night I will give them over 30 recipes they can make in it. My sales of these have gone up, it's not unusual for me to sale 8 of these in one show.

Wow! That is a great idea. Can would mind posting the recipes?
 
  • Thread starter
  • #11
AmieCream said:
*that has been a selling point of the stoneware fluted pan, I tell them that if they purchase it that night I will give them over 30 recipes they can make in it. My sales of these have gone up, it's not unusual for me to sale 8 of these in one show.

Amie,

Would you be willing to share with us more details on the "over 30 recipes" that you give them?

I, too, would love to implement this.

Thanks,
Cyndi
 
  • Thread starter
  • #12
And THANK YOU to everyone for your input!I have started delivering my first orders today. Equipped with all your advice.{{{HUGS}}}
Thanks!
Cyndi
 
Of course I don't mind!

as the case with most of my flyers...I got the file from here! But I will post it again anyway.

I almost always do the choc/cherries 12 min. microwave cake right before my shows. I just bring the ingredients and whip it together there. I also time it so that it will be coming out of the microwave a few minutes before the show starts. That way the earlybirds can see me make it...but the ontime folks smell it and watch it flip out of the stone.

At the last few shows, every time I am bringing it out of the microwave some earlybird is raving about how quick it was to make and how they can't believe it was made in the microwave (selling themselves on it and the other guests)!!!

I mean it's just $27 for each but it adds up fast!!!
 

Attachments

I offer a "30 ways in 30 Days" for stoneware first timers...

and a flyer with recipes on it for the DCB.

These are "borrowed" from here too! I keep them in my reference binder that I carry with me to the shows and try to hand it to them at checkout. If for some reason I am out, I will attach it to their receipt.
 

Attachments

Since I just started in November and haven't had over 10 orders on a Show and usually buy things myself to enhance my Kit/owned products, I send them to me for now. My DD sells Close To My Heart stamping, scrapbooking, and cardmaking supplies and I handmake thank you cards to go into my orders. Everyone appreciates the cards because they are "unique"!
 
CyndiWilliams said:
The only concern I have about letting the hosts do all the delivery is that they may not be as "prompt" as me... which might leave PC looking slow.
Had this happen one time w/a gal that had booked from the host. It took the host 3 months to get it to her. I was in touch w/both ladies trying over and over to work it out. I was going to go to the host's work to get the order and deliver it myself, then she told me she had mailed it. Needless to say the booked show never happened...she was not very happy and probably put some blame on me.
 
I do like the idea of a personal note. I do the same thing except I mail them out after the party closes-b/c I have a LARGE supply of arts. There was just a few shows I delivered items and I would staple the receipt with a business card to the bag for quick id on my part.
 

Frequently Asked Questions

What is "Enhance Your Order Delivery: Tips and Ideas to Stand Out - Cyndi's Consulting"?

"Enhance Your Order Delivery" is a consulting program by Cyndi that provides direct sales representatives with innovative strategies and creative ideas to improve their order delivery process. It focuses on enhancing customer experience and making each delivery memorable.

How can I apply the tips from Cyndi's consulting to my Pampered Chef business?

You can apply the tips by personalizing your delivery approach, such as including handwritten thank-you notes, offering cooking tips or recipes that utilize the products purchased, and ensuring timely and professional delivery to enhance customer satisfaction.

Are there specific ideas for packaging orders to make them stand out?

Yes, you can use colorful tissue paper, branded bags, or decorative boxes to package your orders. Adding small samples of other products or a discount coupon for future purchases can also create a delightful unboxing experience for your customers.

What are some ways to follow up with customers after delivery?

Following up can be done through personalized emails or phone calls to thank them for their order, ask for feedback, and offer assistance with their new products. You can also invite them to upcoming cooking shows or promotions to keep them engaged.

How can enhancing order delivery impact my sales?

Enhancing order delivery can lead to increased customer satisfaction, which often results in repeat business and referrals. A memorable delivery experience can encourage customers to share their positive experiences on social media, further boosting your sales and visibility.

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