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Amanda_RI said:GAH!! They finally sent out the new tumbler, but sent it to the address I had when I was a first a consultant--the address I haven't used in SIX years! So they're sending out another tumbler. Sheesh.
Amanda_RI said:The saga continues. I noticed that there was no reference #/tracking link for the new tumbler on CC (which they originally said had to go to a different address than mine--because it never showed up, but then it turned out that they had mailed it to my old address, then they called back and said that they WERE sending it to my current address), so I called again.
The rep said when he clicked on the Fed Ex tracking link that HE could see, it gave him absolutely no information, so he's sending out ANOTHER tumbler with a rush delivery.
GAH. This is so absurd. I just want to be able to show this product to my customers. That is apparently too much to ask. *rolling my eyes*
esavvymom said:I wouldnt fret too much about it. It is a tumbler. Most people have seen them, so they dont have to have it in their hands to know what it looks like. But hopefully you have it soon.
Our Double Walled Tumblers are designed to be eco-friendly and reusable, so we do not include a straw with every purchase. However, you can purchase a pack of reusable straws from our website or use any standard size straw with your tumbler.
Our tumblers are designed to fit most standard size straws, so you can use any type of straw that you prefer. However, we highly recommend using our Pampered Chef stainless steel straws for a more sustainable and durable option.
Absolutely! Our tumblers are designed with a wide opening for easy sipping, so you can enjoy your favorite beverages without a straw. The double-walled insulation also helps to keep your drink at the desired temperature for longer.
Yes, our tumblers are top-rack dishwasher safe. However, we recommend hand-washing to prolong the lifespan of the tumbler and to keep the design looking like new.
Yes, we offer a pack of replacement straws on our website. Simply search for "Double Walled Tumbler replacement straws" and add them to your cart. You can also purchase our stainless steel straws as a more durable and sustainable option.