Do You Do a Customer Letter to Go in Bags?

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Discussion Overview

The thread centers around the idea of creating a customer letter to include in product bags, with participants sharing their experiences and examples of such letters. The discussion highlights various approaches to thanking customers and providing contact information for support or future bookings.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, shares a detailed example of a customer letter that expresses gratitude and offers support.
  • Another participant mentions they used to write personal thank you notes but found it did not generate significant results, yet considers continuing the practice.
  • One user suggests the idea of a postcard-sized letter for hosts to include in bags, noting its practicality for managing multiple orders.
  • Another participant expresses enthusiasm for the letter idea, indicating they are new and find it appealing.
  • One participant clarifies a detail about a trip mentioned in a letter, while also expressing appreciation for the letter format.
  • Another user states they have created a similar letter and found it helpful in their recent deliveries.

Areas of Agreement / Disagreement

Views differ on the effectiveness of including letters in product bags, with some participants expressing enthusiasm for the idea while others share mixed experiences regarding its impact.

Contextual Notes

The discussion reflects personal experiences and practices among Pampered Chef consultants regarding customer engagement and communication strategies.

Who May Find This Useful

Consultants looking for ideas on customer communication and engagement strategies may find the shared experiences and examples beneficial.

Nep2nfly
Messages
148
I am looking for a really great customer letter to go in the bags when people receive their products. (To thank them for their purchase, give them my number to call in case of a problem or to book a show, etc.) Does anyone out there have one that they use?
 
I do. This is what it looks like: (I adjust the host's name, free, half price, percentage off)
Thank You,
Thank you so much for supporting Candice in her Pampered Chef Cooking Show. Your order helped her have a great show, and we both really appreciate that!
You’re going to love your tools. If, however, you have any problems or questions about them, or any other Pampered Chef tools you own, please call me. I’m happy to help any way I can.
Again, thank you for supporting Candice with her show and helping me with my business. Right now I’m working to earn a free trip for four to Maui. Your order is helping me get there. Thank you! Remember, you can order products anytime you want just by giving me a call or by visiting my website. Enjoy your tools!
P.S. Candice got $290 in free tools & 4 half price items & 30% off & gets 10% off for a whole year. Call or e-mail me to get free & half price tools by hosting a cooking or catalog show.
 
Last edited:
  • Thread starter
  • #3
Thank you - this is definitely what I'm looking for...
 
Amy, you'll want to edit your post. You accidentally included your personal info and the link to your website isn't allowed. One way you can share it, if you want, is to just write /amyskaugSince we all know the prefix to the websites, we can find you okay. But it's against the rules to have your website link on a public website. ;)I like the letter you write for your customers. I've been debating doing something like that again. I used to hand write personal thank you's onto their receipt and include info about the outlet and such, but it never seemed to generate anything. I should probably keep doing it though because maybe at some point it will. :)
 
Whoops, thanks Amanda. I just copied & pasted.
 
I've never thought about doing that, but maybe a post card size letter for the host to put in the bags... BRILLIANT! Especially helpful for this next show I'm closing, there are 18 outside orders (SO FAR... lol) and some do not have phone numbers for me to follow up with! Got MOST, but not all, did get addresses for all thank goodness. But this way I don't have to spend money on postage, yay! Brilliant!
 
I'm new and the letter sounds like a great idea. Thanks!!
 
I don't know if it matters but it is a trip for 2 not a trip for 4 you can buy in the kids if that is what you meant. Other than that I love your letter and will probably start using it.
 
Use away!!!! I do it all the time!!!!
 
Thanks for the tip!! I never thought about it, but I have made my own letter (very similar to yours) and have included it in guest orders I delivered over the weekend =)

Very helpful!
 

Frequently Asked Questions

Do you provide a customer letter to include in bags for orders?

Yes, we encourage consultants to include a customer letter in bags for orders. This personal touch can enhance customer relationships and provide important information about their purchases.

What should I include in the customer letter?

Your customer letter should include a thank you message, details about the products purchased, any special promotions or upcoming events, and your contact information for future orders or questions.

Can I customize the customer letter for each client?

Absolutely! Customizing the letter for each client can make it more personal and meaningful. You can add specific notes about their preferences or past purchases to create a stronger connection.

Are there templates available for customer letters?

Yes, many consultants create or share templates for customer letters. You can find these resources in consultant groups or on the Pampered Chef website to help you get started.

How can including a customer letter benefit my sales?

Including a customer letter can enhance customer loyalty, encourage repeat business, and provide an opportunity for upselling. It shows that you value your customers and are committed to their satisfaction.

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