Do I Need to Mail a Receipt for Direct Shipped Orders from HO?

Click For Summary

Discussion Overview

The thread discusses the need for mailing receipts for direct shipped orders from the Home Office (HO) and the experiences of participants regarding receipt handling for individual and show orders.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant inquires whether a receipt is included with direct shipped orders from HO or if they need to send one.
  • Another participant shares that they have been told to send an original receipt for direct shipped orders on shows.
  • Several participants mention that individual direct shipped orders via their website come with a receipt, while orders from shows require a receipt from the consultant.
  • One participant expresses a desire for HO to include receipts with all shipments instead of just packing slips, noting it would simplify their process.
  • Another participant highlights that individual online orders do receive valid receipts.
  • Some participants discuss the challenges of printing receipts and suggest emailing them as an alternative.
  • A participant mentions that receipts need to be on official paper to be valid for customers.

Areas of Agreement / Disagreement

Views differ on whether receipts are included with all types of orders, with some participants affirming that individual orders receive receipts while others emphasize the need for consultants to provide receipts for show orders. No clear consensus emerges on the best practices for handling receipts.

Contextual Notes

Participants share personal experiences and opinions regarding receipt management, reflecting on the implications of privacy laws and the efficiency of current processes.

Who May Find This Useful

Consultants navigating the complexities of receipt management for direct shipped orders and those interested in the practices of their peers may find this discussion relevant.

KellyTheChef
KellyTheChef
Gold Member
Messages
7,533
If I have an individual order that direct ships, do I need to mail them a receipt from me, or does one come in their order from HO?

Along similar lines, if I have a DIRECT SHIPPED order that is submitted along with a show, does HO give them a receipt with their order, or do I need to do that? I just had a show close here in Ohio with an order from one of their family members in California. I don't want the customer to be missing a receipt!
 
I have always been told that they just mail the packing slip and that I need to follow up with an original receipt.
 
Individual direct shipped orders via your website come with a receipt or at least enough info that you dont' have to send a receipt.Any direct shipped orders on a show need a receipt from you.
 
DebbieJ said:
Individual direct shipped orders via your website come with a receipt or at least enough info that you dont' have to send a receipt.

Any direct shipped orders on a show need a receipt from you.
Click to expand...
That's good to know.. I just assumed they did get a receipt for Ind orders online!
 
I understand that individual orders online get a valid receipt, as well.
 
Yep, individual online orders get receipts from HO. Because there are many orders where we get nothing but the person's name due to the privacy laws.

How awesome would it be for Home Office to include receipts for everyone instead of the packing slips!!! Gotta love it!!:)

I think I would do the silly dance if they decided to do that!!!:sing: :sing: It would make our lives so much easier!!! And it would save us $$!!!:love:
 
  • Thread starter
  • #7
fruit76loop said:
Yep, individual online orders get receipts from HO. Because there are many orders where we get nothing but the person's name due to the privacy laws.

How awesome would it be for Home Office to include receipts for everyone instead of the packing slips!!! Gotta love it!!:)
I think I would do the silly dance if they decided to do that!!!:sing: :sing: It would make our lives so much easier!!! And it would save us $$!!!:love:
Click to expand...

I don't think that's such a strech. They already include those little summary sheets. All they would need to do is add the warranty info and guarantee years # on there...

That would be VERY COOL!
 
  • Thread starter
  • #8
So basically, if *I* enter the order (through a show, or as an individual order) I need to send them a receipt. If they do their individ. order online themeselves, I don't have to worry about it.

Right?
 
You got it!!

Glad you liked my idea!!;)
 
I agree, not so hard to send receipts in the boxes. I'd rather they use their ink ;)

I didn't want my host to wait around while I tried to figure out P3 and the print button. I recently switched. I like P3 better so far, just can't figure out how to print receipts and I will call HO later (unless one of you kind folk can clue me in).
 
To print receipt is very easy!

#1 Click show tab on left bottom of screen

#2 Highlight show you want

#3 Click Print sales receipts listed right above that

Let me know if you get it!
 
That would be AWESOME if HO provided receipts. Sometimes they ship so quickly I can't get the receipts to my host in time.

Also, I didn't know customers w/ direct ship didn't get receipts. OOPS! Thanks for sharing!
 
fruit76loop, I get the first two

#1 Click show tab on left bottom of screen

#2 Highlight show you want
Click to expand...

I am blind on #3 where it counts!
 
heat123 said:
That's good to know.. I just assumed they did get a receipt for Ind orders online!
Click to expand...
What she said.
 
On that tab look above where the shows are listed.....do you see it?
 
I told on another thread that another consultant told me she emails the receipts to the customers. Same was as printing them from P3 just save it in you documents & send in an email. After you could delete from your documents.
 
If you dont have a specific show highlighted it is grayed out....
 
Never mind, I just got it - I was looking over on the right still, when the show I highlighted came up on the screen.

The print receipts is on the left bottom. Thank you so much!
 
kaseydee said:
I told on another thread that another consultant told me she emails the receipts to the customers. Same was as printing them from P3 just save it in you documents & send in an email. After you could delete from your documents.
Click to expand...

The receipts have to be on official paper or they do the customer no good!

Would be nice though:chef:
 
On the left side above the area that says "show type" "show#" it says print sales receipts
 
kspry said:
Never mind, I just got it - I was looking over on the right still, when the show I highlighted came up on the screen.

The print receipts is on the left bottom. Thank you so much!
Click to expand...

No problem, I couldn't find it at first when I switched either! But I switched when the program first changed so I am an old pro now!:balloon:
 
fruit76loop said:
The receipts have to be on official paper or they do the customer no good!

Would be nice though:chef:
Click to expand...

No, you would send the "2nd" page via email too. That info is the same that would be on the back of the blank paper via PC.
 
fruit76loop said:
Yep, individual online orders get receipts from HO. Because there are many orders where we get nothing but the person's name due to the privacy laws.

How awesome would it be for Home Office to include receipts for everyone instead of the packing slips!!! Gotta love it!!:)

I think I would do the silly dance if they decided to do that!!!:sing: :sing: It would make our lives so much easier!!! And it would save us $$!!!:love:
Click to expand...
That would be so Awesome! Defintely saving us time and $$!
 
kaseydee said:
No, you would send the "2nd" page via email too. That info is the same that would be on the back of the blank paper via PC.
Click to expand...

Actually that won't work. The outside order forms do not work as official sales receipts even if they have the details on the back. If you are talking about the Pampered Partner receipts, there is no 2nd page. The Home office is firm on this, it has to be on official paper. Which of course has the Sales receipt printed on it with the logo.
 
It would be nice if they offered us a template to use so we could email them and it would print out completely for the customer. Or HO sending receipts in the boxes works, too. They already print out the other stuff so it wouldn't be any more trouble to include that info.
 
Ooh, I'm all for PC including receipts with shipments! Good idea!
 

Frequently Asked Questions

Do I need to mail a receipt for direct shipped orders from HO?

No, you do not need to mail a receipt for direct shipped orders from Home Office (HO). The customer will receive an electronic receipt via email once their order is processed.

What if my customer requests a physical receipt for their order?

If your customer requests a physical receipt, you can provide them with a printed copy of the electronic receipt that they receive via email. This can be done easily by forwarding the email or printing it out for them.

How can I access the receipts for direct shipped orders?

You can access receipts for direct shipped orders through your Pampered Chef Consultant Portal. Simply log in, navigate to the orders section, and you will find the details of each order, including receipts.

Are there any exceptions to mailing receipts for direct shipped orders?

What should I do if a customer claims they did not receive their receipt?

If a customer claims they did not receive their receipt, you can advise them to check their spam or junk email folder. If they still cannot find it, you can retrieve the receipt from your Consultant Portal and send it to them directly.

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