Did our cookware save her house from burning down?

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Discussion Overview

This thread features personal stories shared by participants regarding experiences with Pampered Chef cookware and its performance during cooking incidents that nearly led to house fires. Participants recount how the cookware contained fires or smoke, leading to discussions about its durability and reliability.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, shares a story about a customer whose Pampered Chef pan saved her house from burning down after she forgot it on the stove while dealing with an emergency.
  • Another participant mentions a similar incident involving a stockpot that contained a fire while the owner was away, highlighting the cookware's ability to prevent further damage.
  • Several users express amazement at these stories and indicate their intention to share them at their own shows.
  • One participant recounts a personal experience where her sister's pan contained smoke from a boiling ham, resulting in minimal damage.
  • Another participant describes a cooking incident where a pan was left unattended, but it cleaned up well despite the smoke damage.

Areas of Agreement / Disagreement

Participants generally express agreement on the effectiveness of Pampered Chef cookware in preventing fire damage, with multiple anecdotes supporting this view. However, there is no clear consensus on whether cookware incidents would be covered under warranty.

Contextual Notes

The discussion reflects personal experiences and opinions about the cookware's performance in emergency situations, without implying any official stance from Pampered Chef.

Who May Find This Useful

Consultants within the Pampered Chef community may find these stories useful for sharing during shows or discussions about cookware reliability.

pkd09
Silver Member
Messages
1,891
This is a fabulous story that I also plan to share with HO. I received a HO Lead (love them....three shows so far since new program) that I followed up with. The lady wanted to book a show to replace her PC pan. Here is the story....

Purchased the cookware a few years ago (not sure of model) at her last PC show she hosted. Two years ago she and her DH built a brand new home. About 6-8 weeks ago she was using her PC pan with lid on the stove preparing dinner when the telephone rang. She had just been informed two of her grandchildren were in a serious accident and were enroute to the hospital. Of course she and DH flew out of the house. 3 1/2 hours later she remembered her PC pan on the stove cooking! Grandchildren were going to be ok (staying in hospital for observation) so she ran out of the hospital while calling the fire department to check on her house. She arrived home shortly after the fire department got to her house and just as they were going to bust in the door. House was full of black smoke. The pan and lid was intact! She still has it. The fire department told her that her PC pan literally saved her house from being burnt to the ground. She told me she tells everyone her story on how she will always have PC cookware. Her insurance company put them up in an extended stay place for two weeks to clean up her house, that is how bad the smoke damage was.

I was amazed when she told me the story. I plan to take a camera with me to her show to get a picture of the pan. What a testiment to our cookware.
 
Wow! That is all I can say. I have seen how bad it can get when something is accidentally left on the stove cooking.
My question is the pan still usable?
 
  • Thread starter
  • #3
I don't think she wants to chance it. That is why she is having a show, to replace the one in the fire. I can't wait to see it and get a picture of it.
 
WOW!! Amazing!!! I'm going to share this story, too!! AWESOME!!
 
A director that I worked a booth with recently told me a similar story from one of her customers. The lady had just purchased the brand new large stockpot. Her DH was retired, and was into cooking alot more. One day while she was out, he had started a pot of chili and put the lid on. Some of his buddies called him to go for a round of golf- so he went, forgetting about the pan on the stove. He called her to just come over to the country club when she was done and they met for dinner with the guys and their wives. I don't remember how long it was they were gone, but they arrived home to the fire dept. at their home. The neighbors had seen thick black smoke pouring out the back of the house and called the fire dept. Same as the lady above- the house was full of smoke, but the pot had contained the fire. The chili of course had dried up and the beans were charred. The fire dept told her the same thing- about the fire saving their house.Personally- I think you should send this story to the HO. Mine is third person- but you have it from the source!
 
Unbelievable....and thank God
 
  • Thread starter
  • #7
I have already begun to tell the story at my shows, especially with cookware as a host special in August. Will show the pan picture when I get it.
 
pkd09 said:
I have already begun to tell the story at my shows, especially with cookware as a host special in August. Will show the pan picture when I get it.

What am awesome story!!!!

Would it be OK if we shared the story too?

If so, can we get a copy of the picture when you get it?

Also can we have the sales from the show? -Oh wait, that's probably going a little far!! LOL:D
 
  • Thread starter
  • #11
I am not very good at the "download picture" thing but will try. Absolutely...use the story! I too am interested to see the sales after the show...hoping for cookware sales and/or bookings for August. I'll keep you all updated. This is such an awesome story and I feel truly thankful to PC for the HO lead. This was one of many positives that came with the new consultant program for me.
 
pkd09 said:
I am not very good at the "download picture" thing but will try. Absolutely...use the story! I too am interested to see the sales after the show...hoping for cookware sales and/or bookings for August. I'll keep you all updated. This is such an awesome story and I feel truly thankful to PC for the HO lead. This was one of many positives that came with the new consultant program for me.

That made me laugh! I can't/don't know how either (No pic next to my name). If it's easier you can e-mail it to me, of course then again you'd get 6534 people wanting you to e-mail it to them. LOL
 
Crystal Patton said:
What am awesome story!!!!

Would it be OK if we shared the story too?

If so, can we get a copy of the picture when you get it?

Also can we have the sales from the show? -Oh wait, that's probably going a little far!! LOL:D



Nice one Crystal....it never hurts to ask. = )

If you wouldn't mind sharing the pics, that would be fab!

Thanks!
 
  • Thread starter
  • #14
She scheduled her show for mid-June so as soon as I get the picture, I'll give it a try.
 
pkd09 said:
She scheduled her show for mid-June so as soon as I get the picture, I'll give it a try.

I'll put it on my calendar. :D
 
pkd09 said:
She scheduled her show for mid-June so as soon as I get the picture, I'll give it a try.

If you cannot post it here, I'll expect a copy of it at Conference!!! ;)
 
What a testimonial for our cookware!
 
Which was it? The executive or the stainless?

I can't wait to tell this story at my fundraiser tomorrow!
 
With August being cookware-special, think of the impact this story will have for bookings in August! Really play that up! And she could be able to get MORE cookware at 60% for the Booking Benefit. :D
 
  • Thread starter
  • #20
She told me she got it at a show she had a few years ago so I am thinking either the Generation or the Professional.
 
Something similar happened to my sister about 2 months ago. She was boiling a ham, and fell asleep on the couch. She woke up to something smelling, went to the kitchen, and there was the pan. The lid had contained most of the smoke. So her pan didn't go as far as the previous posters. She told me she could have cried because she though she ruined the pan, there was about a 1/2" layer of black gunk inside. She figured she would never get it cleaned out. She took a bamboo spatula expecting to have to try to scrape it out. One swipe and all of the gunk came out of the pan. So, to try to make the story short, the pan was saved. It looks like nothing was ever burnt in it.
 
I too have a PC cookware burning incident. I was making dinner (no lid) and frying hamburger. My friend/neighbor stopped by and we were outside talking on my porch as most everyone in the neighborhood was outside, beautiful day. We started hearing a weird noise, in fact I think my neighbors could hear it too, everyone was looking around. It was my smoke alarm!! I ran into the house, kitchen was full of smoke. I had forgotten about the hamburger. Needless to say, the hamburger was a brick...fell out of the pan in one peice and my pan...(executive 10" skillet) was BLACK...charred....and it wiped perfectly clean!! I still use it although I need to get it replaced, but not because of the "fire/smoke" thing, but because the handle is spinning.

EXCELLENT stories!! I can't wait to use them to book more shows!!!
 
If it's professional (and that line was being phased out when I signed up in Fall 07) then it's still under lifetime warranty.
 
  • Thread starter
  • #24
I would not think leaving food on the stove for an extended period of time and burning it would be covered under the manufacture warranty.
 

Frequently Asked Questions

Did our cookware really save her house from burning down?

Yes, there have been testimonials from customers who claim that our cookware's heat-resistant properties helped prevent a fire from spreading in their kitchens. The materials used in our cookware are designed to withstand high temperatures, reducing the risk of ignition.

What specific features of the cookware contribute to fire safety?

Our cookware is made from high-quality materials that are designed to resist extreme heat. Features such as non-stick coatings, durable construction, and heat distribution technology help ensure that food cooks evenly without overheating, which can lead to fires.

Are there any safety guidelines I should follow when using the cookware?

Yes, it’s important to follow the manufacturer's guidelines for safe use. Always use the cookware on appropriate heat settings, avoid leaving it unattended on the stove, and ensure that handles are positioned away from the edge to prevent accidental spills or burns.

Can I use the cookware in the oven or on the grill?

Yes, many of our cookware products are oven-safe and can be used on the grill as well. However, it’s essential to check the specific product details to ensure it meets the temperature requirements for your cooking method.

What should I do if my cookware gets damaged?

If your cookware becomes damaged, it’s important to stop using it immediately. Check for any warranty options or replacement policies offered by Pampered Chef. Damaged cookware can pose safety risks, so it’s best to address any issues promptly.

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