Did I Just Book a Show with a Misinformed Hostess?
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Discussion Overview
This thread explores a situation where a Pampered Chef consultant encountered a hostess who seemed unaware of the benefits she was entitled to from her previous shows. Participants share their reactions to the incident, express concerns about the hostess's previous consultant, and discuss their own experiences related to hostess programs and consultant practices.
Discussion Character
- Anecdotal
- Opinion-based
- Debate/contested
Main Points Raised
- One participant recounts a show where a hostess was surprised to learn about the free products she should have received, expressing disbelief that she had never received anything free despite hosting a $1200 show.
- Another participant suggests contacting the home office to investigate the situation, questioning the previous consultant's practices.
- Several users mention that it is unusual for a hostess to be unaware of the benefits of hosting, indicating that most people expect to receive free products or discounts.
- One participant shares their experience of a friend who had a similar issue with a consultant not communicating the benefits of hosting, leading to frustration.
- Another participant expresses concern about consultants who misrepresent the benefits of hosting, suggesting it reflects poorly on the entire community.
- One participant notes that they had a positive experience by offering more support and options than the previous consultant, which helped secure a new booking.
- Some participants discuss the idea of taking payments for cookware, indicating a willingness to accommodate customers' financial situations.
Areas of Agreement / Disagreement
Participants generally agree that the situation described is concerning and that it is unusual for a hostess to be unaware of her benefits. However, there is no clear consensus on the best course of action regarding the previous consultant's practices.
Contextual Notes
The discussion reflects personal experiences and opinions regarding the hostess program and consultant interactions within the Pampered Chef community.
Who May Find This Useful
Consultants who are navigating similar situations with hosts or are interested in understanding the dynamics of hostess benefits may find this discussion relevant.
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I did have one host that did a catty show (one of dad's coworkers) that was not at all interested in the host benefits, just happy to help with my biz. It was only a $200 show anyway and she said if I could use the FPV to get items for my biz that was fine with her. So of course I did since I had her blessing.
The only other cases like that I've had when I've had craft fair orders, and have put them in my mom's name instead of consultant as host and she and I split the benefits between us (she's a really good customer!).
And one of my other best customers, one of my best friends at work and my top host ever, I am using her name to submit some orders so that she can take advantage of the stoneware host special (she wants to eventually replace all her other stuff!) and extend her discount & booking benefit on a few slow to book (she had like 4 bookings from her aug show!). She's fine with me using the free value since I'm doing the work on getting the orders. So again, we are splitting the benefits.
I wouldn't take any benefits unless the person whose name it was in was aware and fine. Obviously this woman didn't know. Poor lady!
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I did a show and the hostess was saying that the consultant passed out on Feb 28 the new cattalogs and told them they could order from either catalog BUT the hostess did not get the benefits from the spring catalog plus it took them 3 months to get thier other stuff
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I can see people not knowing all of the benefits if the consultant does not explain to them. I have had many host who are schocked at what all they get. That is why I make sure to explain everything to them.
So, am in understanding that she has hosted more then one show with NO FPV being given. I cannot belive she has not looked at the back of the catalog!
I agree with someone else, I alway ask WHAT DO I GET for hosting! I host for MYSELF! ha!
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The consultant might have just entered it in with another name or with her own name to get the benefits!
Please keep us updated, that's horrible! I can't believe someone would do that. I sometimes bend over backwards to make sure my hosts get the best possible deal. I even mess around with the half price items, discount and FPV to get them the best deal for everything they want to purchase.
How sad.
But good for you, you will have a loyal and trusting customer and I'm sure she will refer you to her friends and family! 
Debbie
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DebbieSAChef said:I hope she has a receipt or something to prove it.
The consultant might have just entered it in with another name or with her own name to get the benefits!
Please keep us updated, that's horrible! I can't believe someone would do that. I sometimes bend over backwards to make sure my hosts get the best possible deal. I even mess around with the half price items, discount and FPV to get them the best deal for everything they want to purchase.
I do the exact same thing!!!!
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Frequently Asked Questions
What should I do if I suspect my hostess is misinformed about the show details?
If you suspect your hostess is misinformed, the best approach is to have an open and friendly conversation with her. Clarify any details regarding the show, such as the date, time, and expectations. Make sure she understands the benefits of hosting and the products that will be featured. Providing her with accurate information will help ensure a successful show.
How can I verify the information provided by my hostess?
You can verify the information by reviewing any communication you've had with her, such as emails or messages. Additionally, you can reach out to your Pampered Chef support team or consult the official resources available to you as a consultant. This will help you confirm the details and ensure everything is on track for the show.
What if my hostess is confused about the rewards she will receive?
If your hostess is confused about the rewards, take the time to explain the host benefits clearly. Provide her with a breakdown of the rewards based on the sales level and any promotions that may apply. Offering a visual aid, like a chart or flyer, can also help clarify how the rewards work and what she can expect.
Can I change the details of the show if my hostess is misinformed?
Yes, you can change the details of the show if necessary. However, it’s important to communicate these changes to your hostess and ensure she is on board with them. Discuss any adjustments in a supportive manner, and make sure to update any promotional materials or invitations accordingly to reflect the new information.
What resources can I provide to my hostess to help her understand her role better?
You can provide your hostess with resources such as the Pampered Chef host guide, which outlines her responsibilities and the benefits of hosting. Additionally, consider sharing links to training videos or hosting tips available on the Pampered Chef website. Encouraging her to reach out with any questions will also help her feel more confident in her role.
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