Declined Debit Card? Host Says $ Is in There

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Discussion Overview

This thread discusses issues related to declined debit card payments for Pampered Chef shows, with participants sharing their personal experiences and frustrations regarding the payment process and communication with the home office.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expressed frustration over a host's debit card being declined despite the host claiming sufficient funds were available.
  • Another participant noted that many people experience difficulties with debit card transactions and suggested that the home office should manually run the cards before placing shows on hold.
  • Several users mentioned that daily spending limits on debit cards could be a reason for declines, sharing their own limits and experiences with banks.
  • One participant shared that they had to pay for an order themselves to avoid delays for customers, indicating a willingness to assist despite the inconvenience.
  • Another participant noted that sometimes banks refuse out-of-state charges, which can lead to declined transactions.
  • Some participants discussed the process of contacting the home office to resolve declined payments, with mixed success in getting issues resolved promptly.
  • One participant mentioned the frustration of having to leave multiple messages with the home office without receiving timely responses.

Areas of Agreement / Disagreement

Views differ on the effectiveness of the home office's handling of declined debit card transactions, with some participants expressing frustration over the process and others sharing strategies that have worked for them.

Contextual Notes

Participants shared personal experiences with debit card transactions in the context of hosting Pampered Chef shows, highlighting the challenges faced when dealing with payment issues.

Who May Find This Useful

Consultants experiencing similar issues with debit card payments or those looking for shared experiences related to payment processing in their shows may find this discussion relevant.

  • Thread starter
  • #31
gailz2 said:
Oh, please be careful with this. The same thing happened to me in November/December, which I know was a very busy time. The guest's debit card didn't go through so I called HO. They put it through. So I thought!!!

A couple weeks later the guest called me (all the show items were sent and received) and the guest told me it still had not been taken out of her account, and I told her not to worry, the order came through.

BIG MISTAKE. I called HO and they had TAKEN THE FUNDS OUT OF MY PC DEBIT ACCOUNT!!!! I am still angry over this. They said they only do that with the consultant approval -- excuse me, but I NEVER approved that!!!! I asked to speak with the supervisor, and they were to call me back, but never did.

Call HO again and ask where the funds came from, just to be sure.
Click to expand...

Were you ever reimbursed from the guest for that? That's awful...
 
  • Thread starter
  • #32
A nice rep called back about an hour ago and told me that she went directly to finance to see that this went through. She said she has a note on her desk to check again first thing in the morning to see what is going with it and she will call me in the morning to give me an update. I pray that this goes through. I do not want to get a check from her on this...
 
chefsteph07 said:
A nice rep called back about an hour ago and told me that she went directly to finance to see that this went through. She said she has a note on her desk to check again first thing in the morning to see what is going with it and she will call me in the morning to give me an update. I pray that this goes through. I do not want to get a check from her on this...
Click to expand...
I just want to make sure that you've checked and that there isn't some sort of $ limit on her card per day or transaction. Because if that is the case, it doesn't matter how many times it's run through, it still won't be accepted.
 
Wow, what a pain!

From my experience there is a 24 hour delay on when your funds are in your account and when they are available on your debit card - if you use it as a credit card. We learned this the hard way trying to use it the same day by husband's check deposited.
 
  • Thread starter
  • #35
I"m gonna see what happens tomorrow...I told SC that the card is indeed a debit card and can they run it to see if it will go through...all I can do is wait and see.
 
  • Thread starter
  • #36
I just wanted to give an update on what's going on...Someone from SC called me at 4pm and told me the card went through finally and it should be shipped either today or tomorrow.
NO callback from financial services at all, after over 3 messages. I'm really not happy about that.
Thanks to all who bore with me while this drama was unfolding! :rolleyes:
 
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