KimoMakano
Gold Member
- 228
I have noticed recently that the length of time from when a show is shipped and the charges made to my debit chard have changed.
If a customer pays by check or cash I generally us my personal debit card to pay for their order (since I can get miles with this card).
I have never had any problems until my last two orders within the last week.
Historically they have not processed the charges until about a week after the order has shipped. This has given me time to get all the checks together and make a trip to the bank to get them deposited.
This last time however they were processed almost immediately, the second show was processed even before the times were "picked", the show was still showing as "Received".
Since I was not counting on having these charges come through so fast I had not made an effort to get the deposits to the bank. Needless to say that when the charges came through they resulted in overdraft charges.
And, since there were 12 customers in one show and 8 in another I got hit with an overdraft charge for each customers order. That is 20 charges * $25 per overdraft charge.
I have inquired with HO about this but not heard back.
Now I am fully aware that I should have deposited the money right away but I was acting based on past experiences with HO.
Has this happened to anyone else?
Is there a new process in place?
Thanks.
If a customer pays by check or cash I generally us my personal debit card to pay for their order (since I can get miles with this card).
I have never had any problems until my last two orders within the last week.
Historically they have not processed the charges until about a week after the order has shipped. This has given me time to get all the checks together and make a trip to the bank to get them deposited.
This last time however they were processed almost immediately, the second show was processed even before the times were "picked", the show was still showing as "Received".
Since I was not counting on having these charges come through so fast I had not made an effort to get the deposits to the bank. Needless to say that when the charges came through they resulted in overdraft charges.
And, since there were 12 customers in one show and 8 in another I got hit with an overdraft charge for each customers order. That is 20 charges * $25 per overdraft charge.
I have inquired with HO about this but not heard back.
Now I am fully aware that I should have deposited the money right away but I was acting based on past experiences with HO.
Has this happened to anyone else?
Is there a new process in place?
Thanks.