I can't even believe my show order that came in yesterday. There were 7 items missing 2 broke stones and 2 items I didn't even order!!! I really don't know how this can keep happening. Most of the missing items were out of the same box, and the packing slip showed they were shipped in it. And BTW what is the deal with these stones???? None of the tabs were down to hold them in place, and I mean NONE!!! They just flopped around and shifted the whole shipping time, I can hardle believe there were only two broken. I hate doing adjustments but I've never had to do one for so many things wrong, it's an imbaressment. And the sad thing is I don't see this problem getting solved or even improving since I became a consultant. Has it always been like this???