Dealing with No-Show Guests: My Experience and Lessons Learned

[RachelNguyen]

Well,

after 6 months of great shows, I finally had one where no guests showed up. Poop.

I got nervous when the host said to me "have you ever had a show where no guests showed up?" This at about 6:45 pm.

It turns out she didn't make any calls. And while I think she did send out a ton of invitations, she didn't mail them until this week, so they got to people the day before yesterday or so.

It's not true that nobody showed. We had exactly paying guests.

What a drag.

Makes me think I need to work on my host coaching, LOL!

Rachel

PS: This means, unfortunately, that my June is going to be slim pickings. I will definately not be getting to 3K.

Bummer.

Oh, well. You live and learn! Lol.

 

[heat123]

I've had 2- 2 guest shows but that was my smallest so far and both had 2 bookings at each! Which goes to show you never want to prejudge a small show turnout I guess!
3k is an awesome level to reach but I will be lucky to reach $1500 this month! So level 1 is what I am hoping for at this point!

 

[Katiechef]

That stinks, I had the same experience last night, actually before the show the host gave me the feeling that she was fibbing about the confirmed amount coming (she said 8)...three people showed, and all of them were trying very hard to let me know they didn't want to be there, and that they didn't even know or use the Pampered Chef products, I grinned and beared it....got two sales, and she is going to try and get some outside orders, it was a learning experience....
I am reviewing the DVD right now, since I have another party at 1:00 today....good luck!

 

[AJPratt]

It makes is so much harder when the host doesn't do the follow up. I got some great advice, if you don't mind me sharing and its really helped boost attendance. I call the host two days before the show and tell this this: "I am sooo sorry, I completely forgot to tell you this, but I am holding an ugly pot holder contest. Could you please call all of your guests and let them know? I feel bad to do this at the last minute, bit I am offering a really cool prize and didn't want anyone to miss out." Usually the host says "Oh, no porblem" and makes the calls. One host sent out 15 invites. I know bad, right? Well, she had 13 attend!!! That breaks all of the statistics for attendance! And the guests were so excited about it, it was hilarious!

 

[dannyzmom]

That's a great idea Anne. When I was a hostess...my then consultant (now Advanced Director) called me 2 days before and did the same thing but asked me to have them bring their dullest knives (we sold a knife sharpener then) and she would sharpen them (and then sold them all knives and knife sharpeners - LOL)...I had a 36 person show with $1400+ in sales for her!

 

[pkd09]

I had a show at the very beginning of me selling PC where one guest showed. I was bummed and started early in my Host Coaching skills. Thought I was doing good...until now. I have a bad feeling about my show today. She is telling me 8 confirmed but then found out from a good friend of hers that she and her husband live paycheck to paycheck and she never sent out the invitations (didn't want to pay for the postage). She just called people. This is show #2 for June. I tried the Dollar Days promotion and just didn't receive good results and also tried the Book to Look with no results. June, July and Aug. are really slim. I am hoping it is just vacations, graduation parties, etc. I am in Wave 3 and am hoping to get tips on getting people to commit to a date. I currently have 13 possible hosts (prior guests) still not committing to dates. I have a problem pressuring people in setting a date. UGG!!

 

[Loriann]

I had this happen during my SS month 2 - nobody showed up. My hostess was a very sweet lady in my neighborhood, but she only invited people from her bible study group, and unfortunately her show was the same day as the bible study potluck.

What I learned from that was to do better host coaching - encourage the hostess to invite from many different groups (work, neighbors, school, etc.), and I try to always mail the inivitations myself and make the reminder calls for my hostess. I like to be in control!