Dealing with Flaky Hosts: Tips for Avoiding Cancellations and Rescheduling

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Discussion Overview

This thread discusses experiences related to managing hosts who frequently cancel or reschedule their shows. Participants share personal anecdotes and strategies for dealing with such situations.

Discussion Character

  • Anecdotal

Main Points Raised

  • One participant shares their experience with a host who repeatedly rescheduled shows and ultimately decided not to proceed with a planned show, suggesting a cash deposit for future bookings.
  • Another participant suggests offering a catalog show as a simpler option for busy hosts, emphasizing the importance of gathering customer information.
  • One user mentions a practice of requiring hosts to provide a guest list a month in advance, indicating that failure to do so could result in losing the date.
  • Another participant expresses frustration over hosts who book shows without genuine intention, noting that some may feel they are helping others by booking but do not follow through.

Areas of Agreement / Disagreement

Views differ on the best approach to handle flaky hosts, with no clear consensus emerging on effective strategies.

Contextual Notes

Participants share varied experiences and opinions based on their interactions with hosts, reflecting the challenges of managing bookings in the context of busy schedules.

Who May Find This Useful

Consultants dealing with similar issues of host cancellations or rescheduling may find the shared experiences and strategies relevant.

Paige Dixon
Messages
1,014
I have a host who continually reschuduled her show last year and I blessed and released her. Well, she came to another show in late November and booked for March 3. Now she's saying that she can't have her show because she has so much going on later in March. I asked if she wanted to stick to her early date to get it done before she gets busy, she says no. She doesn't want to reschedule (I didn't offer for her to) because she doesn't want for me to be counting on it and then have her cancel (uhh, isn't that what has just happened!!??)

I'm thinking I should require a $50 cash deposit the next time she wants to book a show...
 
Offer an "easier" show for people with busy lives - a catalog show! Make sure you tell her that you need name, address, phone and email info from EACH customer so you can do your job fully. Good luck! Maybe nothing will come out of it, maybe you'll get some great contacts and future bookings from her guests.
 
On another thread we were talking about sending out invitations for hosts. Someone remarked that they tell their hosts that if they don't get the guest list a MONTH before the show, that date was up for grabs.
 
Ugh!! That stinks.
 
IS she maybe just booking a show because she thinks she is helping the current host out. I find that a lot! Someone will book and think she is helping the host, and then doesn't have the guts to tell me she really doesn't want to do the show.
If they would just listen during the show when I talk about the booking benefit they would realize that they aren't helping unless they actually hold the show!!!! DUH!!!!!!! sorry....just had to get that out.
 

Frequently Asked Questions

What are some common reasons hosts cancel or reschedule their parties?

Hosts may cancel or reschedule their parties for various reasons, including personal emergencies, scheduling conflicts, lack of interest from guests, or feeling overwhelmed with planning. Understanding these reasons can help you address their concerns and provide support.

How can I encourage hosts to commit to their party date?

To encourage commitment, communicate the importance of the party date and the benefits of hosting. Offer incentives, such as exclusive discounts or free products, and emphasize the fun aspects of the event. Regular check-ins can also help keep their excitement and commitment levels high.

What strategies can I use to minimize last-minute cancellations?

To minimize last-minute cancellations, set clear expectations from the beginning. Discuss potential challenges and how to overcome them. Provide a checklist for hosts to help them prepare, and maintain open communication leading up to the event to address any concerns they may have.

How can I support hosts who are feeling overwhelmed?

If a host is feeling overwhelmed, offer to help with planning and organizing the event. Provide resources, such as party planning guides or templates, and reassure them that you are there to support them throughout the process. Encourage them to delegate tasks to friends or family members to lighten their load.

What should I do if a host cancels at the last minute?

If a host cancels at the last minute, remain calm and understanding. Offer to reschedule the party for a later date and discuss any concerns they may have. Use this opportunity to reinforce your support and flexibility, and consider reaching out to guests to keep their interest alive for the new date.

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