Dealing with Cancelled Shows: My Experience and How I'm Handling It

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Discussion Overview

This thread discusses participants' experiences with cancelled shows and the challenges they face in securing bookings. Several users share personal anecdotes about their cancelled events and the impact on their schedules and morale.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, shares that they had three shows cancelled in one week, with one rescheduling, leading to a lot of time spent on the phone trying to secure new bookings.
  • Another participant mentions a similar experience of losing a potential booking due to timing, expressing that cancellations are a common occurrence.
  • One user notes that they managed to get one booking and a rescheduled show, but are struggling to fill specific dates, despite having multiple shows booked for the following month.
  • Another participant expresses empathy and shares their own experience of a cancelled show turning into a catalog show, highlighting the difficulties of getting bookings from such shows.
  • One participant reflects on their own low attendance at a recent party, indicating a broader trend of challenges in securing guest participation and sales.
  • Another user expresses feelings of frustration and contemplation about potentially leaving the business due to ongoing struggles with bookings and sales.

Areas of Agreement / Disagreement

Views differ among participants regarding the frequency and impact of cancellations, with some sharing similar frustrations while others focus on the potential for rescheduling or alternative formats like catalog shows.

Contextual Notes

Participants share personal experiences related to their roles as Pampered Chef consultants, reflecting on the emotional and practical challenges they face in maintaining their business amidst cancellations.

Who May Find This Useful

Consultants experiencing similar challenges with cancelled shows or low attendance may find the shared experiences and feelings of others relatable.

loreo
loreo
Messages
474
Well, I had three shows booked for this week. ALL OF THEM cancelled. Well, one is rescheduling. So I get on the phone and call my first home office lead that I received late Friday night (was out of town) and show just booked with a consultant that she met at a vendor's fair. She said that she received the email that I was going to contact her but she said I was too late. I have never had this empty of a calendar intentionally! Lots of time on the phone now!
 
loreo said:
Well, I had three shows booked for this week. ALL OF THEM cancelled. Well, one is rescheduling. So I get on the phone and call my first home office lead that I received late Friday night (was out of town) and show just booked with a consultant that she met at a vendor's fair. She said that she received the email that I was going to contact her but she said I was too late. I have never had this empty of a calendar intentionally! Lots of time on the phone now!
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Don't feel so bad! I had someone call me at work and left a message that she wanted to book a show. Since I cannot do PC related things (except this website!) at work I called her back when I got home (like 4 hours later). She had already found someone else to book her party with! Chin up! Things happen for a reason.
 
It happens to us all. I hope you took the time you'd set aside and made some calls.
 
  • Thread starter
  • #4
I've made calls- got one booking and the one cancellation rescheduled but the shows were for this Tues, Fri, and Sat. Noone is wanting those dates. I do however have sevenshows booked for October.

Also found out tonight by accident that the lead booked with someone from my cluster. Go figure.
 
(((hugs)))
 
I'm so sorry, but boy am I feeling your pain!

I had a show for Saturday that cancelled, well she's going to make it a catalog show. We will see if that comes through. This lady wanted 50 invites and only had 2 people coming! Then 1 of them cancelled on Friday. She called and asked to make it a catalog show. I was very happy she didn't waste my time, but it's hard to get bookings from a catalog show!

I can't really be mad at her though. I had my own Stampin Up party last week. I invited more then 40 people and only 1 person showed up! Nobody RSVP'd, I had to call them all! They all seemed to have a legitimate reason to not come, but I also tried to get orders from them which did not work. I would tell them to view the catalog on-line to see if they wanted anything! It's just crazy!

My own show attendance and average have been small! I do want to start something I learned from Tammy Stanley though. She coaches her hosts to call their friends/family to invite them and say something to encourage them to come. Example, "Hi, this is Rhonda. I'll only keep you a minute. I just want to invite you to my PC party on Saturday. We're going to learn how to get dinner on the table in less then 29 minutes." This give the guests a reason to want to come!

I of course told my potential guests we were learning to make 2 cards, but it didn't work!

I said in another thread. If my shows continue to be small with little sales I'm going to look for a different part time job and give PC up. I may even start looking for a job through the holidays at a store just for some extra cash. I'm just really down on my PC business right now! I'm at a loss for the year and I put a lot of time into it! I use to be okay with that since I wanted the products, but I have so much now, I REALLY don't need anymore!

I'm sorry I'm not much help - just wanted you to know others are where you are.
 

Frequently Asked Questions

What should I do when a show gets canceled?

When a show gets canceled, the first step is to reach out to the host to understand the reasons behind the cancellation. Offer support and discuss the possibility of rescheduling the show. It's important to maintain a positive attitude and reassure the host that you are there to help them succeed.

How can I prevent cancellations in the future?

To minimize cancellations, ensure that you have clear communication with your hosts from the beginning. Set expectations about the process, provide them with tools and resources, and maintain regular contact leading up to the show. Engaging your hosts and making them feel excited about the event can also help reduce the likelihood of cancellations.

What should I communicate to guests when a show is canceled?

When a show is canceled, it's important to communicate promptly and transparently with the guests. Let them know about the cancellation, express your disappointment, and inform them about any plans to reschedule. Encourage them to stay connected for updates and offer them the opportunity to place orders directly if they wish.

How can I keep my sales momentum going after a canceled show?

To maintain your sales momentum, consider reaching out to your existing customer base for follow-up orders or promotions. You can also host an online event or a pop-up sale to engage customers. Additionally, use social media to share product highlights and special offers, keeping your audience engaged and interested.

What can I learn from a canceled show experience?

A canceled show can provide valuable insights into your hosting and sales strategies. Reflect on the reasons for the cancellation and consider what changes could be made to improve future shows. Gathering feedback from hosts and guests can also help you identify areas for growth and enhance your overall approach to direct sales.

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