Dealing with an Online Purchase Gone Wrong: How to Handle a Missing Seller

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Discussion Overview

The thread discusses experiences related to online purchases within the community, particularly focusing on issues arising from transactions where sellers become unresponsive after payment. Participants share personal anecdotes about similar situations, express concern for the original poster, and explore potential ways to address the issue.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses confusion after sending a check to a seller who is now unresponsive.
  • Another participant shares a past experience of a similar situation, noting the frustration of not receiving a response despite multiple attempts to contact the seller.
  • Several users mention the possibility of giving the seller the benefit of the doubt due to personal circumstances, such as moving.
  • One participant suggests checking the seller's personal website for contact information.
  • Another participant recounts a positive experience with the marketplace, emphasizing that most transactions are successful.
  • Some participants discuss the idea of eliminating the marketplace thread to avoid future issues, while others counter that many good transactions occur.
  • One participant mentions the importance of being cautious and suggests that buyers should be aware of potential risks in transactions.

Areas of Agreement / Disagreement

Views differ on whether to involve higher authorities in such situations, with some participants suggesting it is unnecessary while others believe it could be helpful. There is no clear consensus on the best course of action for the original poster's situation.

Contextual Notes

The discussion reflects a range of personal experiences with online transactions within the community, highlighting both positive and negative outcomes. Participants emphasize the importance of communication and understanding in resolving issues.

Who May Find This Useful

Members of the consultant community who engage in marketplace transactions may find the shared experiences and perspectives relevant to their own purchasing decisions.

Jilleysue
Jilleysue
Silver Member
Messages
1,507
Um, Hard Topic, What do I do if i ordered something from someone on here. Sent a check, and now I can't get a hold of her? I am confused.:confused:
 
Oh dear. I'm sorry Jill. What a sticky wicket.
 
Uh oh. I've had that happen to me before. It was a small amount of money I sent, but still, it's not very nice to take someone's money and disappear!

I always try to give the benefit of the doubt....(I waited several months!!)

Do you have a phone number? Website? Or just email? I went to the seller's PC website and got her phone number from there. Called her multiple times, but she never returned my calls. Emailed her...but didn't get anywhere.

Don't know if there is much else you can do...sorry I can't help more.

Hopefully you get this resolved soon.
 
Jilleysue said:
Um, Hard Topic, What do I do if i ordered something from someone on here. Sent a check, and now I can't get a hold of her? I am confused.:confused:
Click to expand...
Is it too late to stop payment on the check?
 
Were you buying thongs from Ann??

LMAO!! Just kidding Ann, I would trust you with my money :) you just happen to be the only one selling thongs (I think!)
 
gilliandanielle said:
Were you buying thongs from Ann??

LMAO!! Just kidding Ann, I would trust you with my money :) you just happen to be the only one selling thongs (I think!)
Click to expand...

Does she really? Or is that an inside joke?
 
  • Thread starter
  • #7
I bought from a thread from a consultant on here that said she was selling multiple items and she had been posting quite a bit. I was getting the messagner bag. She was moving, so I am hopeing she may be just busy, but it's been since the 9th.....so I am getting worried.
 
  • Thread starter
  • #8
Yeah the check is cashed I think.
 
I see who you are talking about....did you try to get a hold of her through her PWS? Is there a phone number on there?
 
wouldn't that be funny to mail one to doris as a gift? lol...
 
I can only imagine the look on her face when she sees how her "company" is advertising these days, LMAO!!
 
Well, it is a much more free thinking world than it was 25 years ago... couldn't we just say we are keeping up with the times :)
 
Jilleysue, I'm glad that I didn't buy that BUCKET bag from her.....I had posted asking what the heck it was but never got a reply either. Did she ever PM you? Do you still have it in your mailbox somewhere? I always keep that info so that I can try to get in touch with them. DO you still have the address where you sent the check? I know that she was moving but you could always try to send a note ther to remind her and hope that they will forward it to her new address.
 
Well you all did say she was moving. Give her the benefit of the doubt. She might really busy and is moving and can't get on the computer right now. I know when I moved into my new house I was in a tizzy for a month or so.Don't start another witch trial. Please.
 
Maybe you can call HO and ask for her contact information? I had a similar situation with a consultant on an email loop who sold me $23 worth of traingin tapes...and they never arrived. She gave me a big run around about why she hadnt shipped them then told me the PO lost them etc - a million stories but never got my stuff. I have since learned ONLY to pay via Paypal so at least I have recourse if the goods don't arrive. Hopefully your bag will come Jill :(
 
If it's only been since the 9th of this month I'd give her a little more time. Like you mentioned, she's moving, so I'm sure she has her mind on other things. I'd give it a couple more weeks and then try to follow up.

Good luck!
 
I'd give a little more time....who knows, she might have packed it! If she's moving she may be between internet service too. Since you have her adress that you mailed the check to you might try a reverse look-up (I think you can do this on 411.com) and maybe get a phone number that way. Or do as someone else suggested and write her a note. Good Luck!
 
sailortena said:
Well you all did say she was moving. Give her the benefit of the doubt. She might really busy and is moving and can't get on the computer right now. I know when I moved into my new house I was in a tizzy for a month or so.

Don't start another witch trial. Please.
Click to expand...

Yes... just PM her or the Admin of the site. The less involved with this, the better. It could be in the mail already just taking a long time, who knows.
 
  • Thread starter
  • #20
Yeah Yeah...I am just thinking she is moving. I was just wondering if one of you talk to her besides on here. Not accusing at all. If anything. I just want to be watching for the bag if it was mailed to my end. Yes I have emailed and I am just assuming the computer isnt hooked up or something. But either reason...on my way to PAYPAL.com right now to sign up....LOL
 
You can PM me who it is and I'll tell you if I have spoken with her.
 
My 2 cents (if it is worth that much) is maybe we should just get rid of the Marketplace thread and then we would never have these problems.
 
jasonmva said:
My 2 cents (if it is worth that much) is maybe we should just get rid of the Marketplace thread and then we would never have these problems.
Click to expand...
It would do away with bad transactions, but for every bad transaction I am sure there are tons of good ones. I have never had a problem buying or selling on the marketplace. Hopefully this is an isolated situation...
 
  • Thread starter
  • #24
Yeah I kinda feel funny right now. I didn't get in on the other stuff that was going on...so I am just thinking (SMILING) my bag will be at my door when I go home...every day...because I love all my Cheffers here.
 
Can I also say this without (hopefully) offending anyone - but is something like this a situation that HO should even be involved in? I am not trying to start anymore arguments or anything by saying this. I think we all need to remember to let the buyer beware - even among our fellow cheffers.
 
  • Thread starter
  • #26
NAAAA...its buyer beware exactly. Not everyone is going to have a halo around their head...but again..who knows the sitation yet.
 
But Gillian does have a cute one around her star :) Mine on the other hand is being held up by my horns.
 
Jilleysue said:
Yeah I kinda feel funny right now. I didn't get in on the other stuff that was going on...so I am just thinking (SMILING) my bag will be at my door when I go home...every day...because I love all my Cheffers here.
Click to expand...


It's ALL your fault Jilleysue! Lookit what you started!! ;)
 
jasonmva said:
Can I also say this without (hopefully) offending anyone - but is something like this a situation that HO should even be involved in? I am not trying to start anymore arguments or anything by saying this. I think we all need to remember to let the buyer beware - even among our fellow cheffers.
Click to expand...
No, you are right. HO shouldn't be involved to address the situation, but you can call them and get a consultant's phone number to contact them for whatever reason.
 
  • Thread starter
  • #30
Yeah I don't wanna be calling HO and going that route. Emails get checked and well.....
I bet its there today......(smiling)
 
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