Crazy Stoneware Fluted Pan Adventure: How I Got It in Time For My Show

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Discussion Overview

This thread discusses experiences related to ordering a stoneware fluted pan and the challenges faced by a consultant regarding discounts and order processing. Participants share their frustrations and confusion over the ordering policies and communication from the company.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, expressed frustration over not receiving a stoneware fluted pan in time for a show, despite ordering it at a discount.
  • Another participant noted that ordering guest specials at a discount should occur in the prior month, indicating a potential misunderstanding of the policy.
  • Several users mentioned confusion regarding the $.54 difference in pricing and the lack of communication from the company about the order status.
  • One participant shared a similar experience from a previous order, highlighting a pattern of poor communication regarding order issues.
  • Another participant clarified that consultants do not receive a 10% discount on personal host discounts (PHD), which led to further discussion about the specifics of order types.
  • One participant recounted successfully placing a personal order with a discount, suggesting that the original poster may have misunderstood the order type.

Areas of Agreement / Disagreement

Views differ on the specifics of ordering policies and the application of discounts, with no clear consensus emerging on the correct procedures.

Contextual Notes

The discussion reflects personal experiences with order processing and communication within the consultant community, highlighting individual interpretations of company policies.

Who May Find This Useful

Consultants who have faced similar issues with ordering and discounts may find the shared experiences relevant to their own situations.

elizabethfox
elizabethfox
Gold Member
Messages
857
I ordered a stoneware fluted pan at 20% off in Jan. I had the order dated Jan 31st. I still have not received the pan, and I have a show on Sat, that I need the pan for.

So, I called HO and they are saying that I ordered restricted item?? They said I can't use my 20% off consultant discount on the stoneware on special. I thought I was allowed to! So here they have taken the money out of my account, and have not shipped the package. Like I said I have a show on SAT!! So I was getting a little ticked off that I hadn't gotten a call or email telling me what was going on. ( How long were they going to hold my order?? So glad I called!) Anyways...I told them they could have at least contacted me to tell me what was going on so we could have straightened it out and gotten my package to me.

Well the gal on the phone was so patient and kind. She got it fixed for me and said she was going to get it shipped overnight so I would have it in time for my show. ( So hopefully it gets here:balloon: ) She said the price difference was
$.54. And that is why it wasn't shipped. I hadn't paid the extra $.54. OMG

So she informed me I was allowed to place a regular order and use my 10% past hostess discount, but I was not allowed to place a personal order and use my consultant's discount.

Well...now I know.

Has this happened to anyone else?? Or is it just me....things like this ALWAYS happen to me.:D
 
Huh? You should have been able to, but in the PRIOR month. You can order guest specials at discount the month prior due to policies and procedures..54 is an odd amount to be off...???????????? That is not the different in 10% on a fluted pan.
 
  • Thread starter
  • #3
What do mean by the prior month?? You mean in Dec?? Sorry I am confused.

And yeah...she said $.54 was the difference. I just am so frustrated they didn't even notify me. If I hadn't called and just waited expecting it to come, I would have had a crisis come Sat!
 
If you (the consultant) are purchasing a guest special, it has to be done in the month prior to the special that you are purchasing.
 
Another thing, we consultants do not get a 10% PHD.
 
I think you were told incorrectly. I placed a personal order in Jan for the Large Bar Pan. It was 20% off plus my 22% discount ($15000 career sales). Did you place an individual order rather than a personal order?
 
elizabethfox said:
What do mean by the prior month?? You mean in Dec?? Sorry I am confused.

And yeah...she said $.54 was the difference. I just am so frustrated they didn't even notify me. If I hadn't called and just waited expecting it to come, I would have had a crisis come Sat!
Click to expand...

Yes, you would have purchased in December...

The whole thing was a little odd...the agent must not realize what she was telling you... :rolleyes:
 
well, this happened to me but on my sample order for fall/winter 2007.
i think the difference was like $11 dollars. but no call no email no nothing i don't understand that!!
 
  • Thread starter
  • #9
erinb said:
Another thing, we consultants do not get a 10% PHD.
Click to expand...

Well I have placed individual orders before and used my 10% PHD, so I don't know...
 
  • Thread starter
  • #10
priscilla said:
I think you were told incorrectly. I placed a personal order in Jan for the Large Bar Pan. It was 20% off plus my 22% discount ($15000 career sales). Did you place an individual order rather than a personal order?
Click to expand...

Nope I placed it as a personal order.
 

Frequently Asked Questions

What is the Crazy Stoneware Fluted Pan Adventure?

The Crazy Stoneware Fluted Pan Adventure refers to the experience of acquiring the unique Crazy Stoneware Fluted Pan just in time for a Pampered Chef show. It highlights the excitement and challenges of preparing for a demonstration with this versatile kitchen tool.

How did you manage to get the Crazy Stoneware Fluted Pan in time for your show?

I planned ahead by ordering the Crazy Stoneware Fluted Pan well in advance of my show date. I also kept in touch with my Pampered Chef consultant to ensure that I was aware of any potential delays or issues with shipping.

What are the benefits of using the Crazy Stoneware Fluted Pan?

The Crazy Stoneware Fluted Pan is designed for even baking and heat distribution, making it perfect for cakes, quiches, and more. Its non-stick surface allows for easy release and cleanup, while the stoneware retains heat, keeping your dishes warm longer.

Can I use the Crazy Stoneware Fluted Pan for recipes other than baking?

Absolutely! While it's great for baking, the Crazy Stoneware Fluted Pan can also be used for savory dishes like casseroles or even for roasting vegetables. Its versatility makes it a valuable addition to any kitchen.

What tips do you have for others trying to get their products in time for a show?

Start by ordering your products as early as possible to avoid last-minute issues. Communicate with your consultant regularly for updates, and consider having a backup plan in case of delays. Additionally, familiarize yourself with the product so you can confidently demonstrate it, even if it arrives close to your show date.

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