Can We Talk About Team Recognition?

[dannyzmom]

OK - I am taking all the ideas we've been tossing around and here's what I am thinking:

Basket Picks - small things like pack of post-its, a logo keychain, one reusable grocery bag, a couple of citrus peelers, a page of stickers, pack of recipe cards, pack of invites, pack of recruiting flyers (I'm VERY open to ideas about what-all to put in this basket)

I'm thinking one basket pick for:
one pick for each of the following:
$1000 show
each $1000 in sales
4 or more shows
signed recruits
for singing a recruit
for being #1 in sales, etc etc (ideas?)
...LINDA - this idea came from you so help me fluff it out a bit please please please?​

Qualification pin from Merrill for qualifying?

Any month you submit $1500 in sales AND 4 shows, you get $5PC

Continue the on-time catalog lottery

I'm thinking maybe bring the conference cash raffle down to $30 worth of tools rather than $30-$50

Keep the Lead Generator (wanting to reward the BEHAVIORS)

And I am not sure what else...what do you all think?

 

[dannyzmom]

Oh - and I'm thinking I'd like to do something for anyone who is active 12 out of 12 months...just not sure how to work that

 

[Chef Kearns]

Carolyn, we also do a Consistency Award. We do it quarterly so that new consultants can still earn and are encouraged to. We do $10 gift card for anyone active all 3 months in the quarter then a $25 gc for the top in sales in the quarter.

Sounds like it will end up being a lot, but this past quarter I only awarded 3 consistency awards.

 

[CoidgigBese]

Lots of great ideas here. Something that hit me as soon as I read Carolyn's original post is to keep in mind your Production Bonus and Overrides. Use that as your budget, at most. Pick either the PD or Override to determine how much you'll spend. If they ain't producing then you're not rewarding. I remember when I started 7 yrs ago that my D would give away her Director's SAT package. I commented a couple of years ago that she doesn't do that anymore. Her response? People aren't producing!

 

[dannyzmom]

Lots of great ideas here. Something that hit me as soon as I read Carolyn's original post is to keep in mind your Production Bonus and Overrides. Use that as your budget, at most. Pick either the PD or Override to determine how much you'll spend. If they ain't producing then you're not rewarding. I remember when I started 7 yrs ago that my D would give away her Director's SAT package. I commented a couple of years ago that she doesn't do that anymore. Her response? People aren't producing!

I'm frighteningly bad with numbers/percentages/math in general.
When you say look at my production bonus (I think it's called activity bonus nowadays) or my overrides...are you saying spend 100% of my bonus OR my overrides? Or are you saying spend a percentage of my overrides OR my bonus? And if you're suggesting a %...what % would you suggest? Because - I am liking the sound of this - it makes sense...if they're not producing, I'm not paying out...if they are producing, I'll be paying.

 

[Sheila]

I try to budget within the $10 Activity Bonus per consultant. If you look at part of my incentive, you'll see that I stay in the $10 range for C, SC & TL ... but venture over that threshold for D & AD:

...
You will earn PC Dollars for every month that you are active. Your "paid as" level for each month will determine how much you earn for the month. You can earn more for the month if you are GREEN by the 15th. This incentive will be paid in Jan 2012.

• If you were "paid as" a Consultant, you'll earn $3 PCD* for that month or $5 PCD* if you were GREEN by the 15th of that month.
• If you were "paid as" a Senior Consultant, you'll earn $5 PCD for that month or $7 PCD if you were GREEN by the 15th of that month.
• If you were "paid as" a Team Leader, you'll earn $7 PCD for that month or $10 PCD if you were GREEN by the 15th of that month.
• If you were "paid as" a Director, you'll earn $10 PCD for that month or $15 PCD if you were GREEN by the 15th of that month.
• If you were "paid as" a Advanced Director, you'll earn $15 PCD for that month or $20 PCD if you were GREEN by the 15th of that month.
...

Then I do an added bonus for consistency:

...
Extra bonuses will be paid for consistency in your activity. You can earn the highest level from below:

• $75 in Merrill products* of your choice for being active 10 of the 12 months in 2011.
• $125 in Merrill products* of your choice for being active 12 of the 12 months in 2011.
...

And a one time bonus (for each level) when they promote (they can't re-promote & get it a 2nd time, but can get the next level when they achieve it):

...

REMEMBER: You will also earn PC Dollars for 1st time promotions! This bonus is paid the month that you take the title for the first time. If you drop back down to a lower level and re-promote, you can not earn the bonus a 2nd or subsequent time.

• Promote to Senior Consultant and earn $15 PCD.
• Promote to Team Leader and earn $25 PCD.
• Promote to Director and earn $50 PCD.
• Promote to Advanced Director and earn $75 PCD.
...

So far, the (3% or) 4% overrides are more than any overages on incentives.

 

[dannyzmom]

So as my team meeting tonight was winding down, I pulled aside the two whiners (separately) and told them I heard their opinions and ideas about recognition and I would be revamping it. I also told them that I discussed recognition with many of my fellow directors, most of whom were shocked at how much I gave out considering the #s my team was bringing in. The one was all "Whew!! Because do you REALLY think Tracy liked what she got tonight??" (FYI - Tracy LOVED it - it was the Purse Hanger from Merrill Item (Number: 714100400 ) ARGH.
I am going to try to get it all hammered out in time to unroll the new recognition program starting with next month's meeting.
I am hoping ya'll will help me tweak it some more:For the basket picks - what items should I put in the basket?
I like the idea of rewarding people who are active all 3 months in the quarter as Sandra mentioned as well as the bigger gift for top sales per quarter. I am thinking PC$ rather than gift certificates. I want to give them things they can re-invest in their business. Opinions? Input? Suggestions? Criticisms (since I know I'll get LOTS of those from my team members LOL)?

 

[Sheila]

The other Okinawa Director that I used to do meetings with does a little gift bag. Each meeting she adds something new to the basket (door prize drawing slips, invitations, recipe cards, door prize items off the supply order, etc.). At the meeting she has each person put their name in the drawing. If she draws their name and they brought a guest, they win the prize. If they didn't bring a guest, she does the "Awe, you should have brought a guest!" pity party and they don't get the prize. She adds something else next month & draws again. Sometimes the pot will go several months before someone wins, so when they do they win several items.She also does the ribbons from The Ribbon Place (https://www.zaderconsulting.com/~ribbon/products-pc.php) - but those run a good 50 cents each & if you are giving multiple ribbons to multiple people at the meetings it can really add up! I tried it for a while, then gave it up when the military moved me away from the team. It would have been too difficult to do all that via the mail.I think the PC$ are the best option for my case (being so far away from the team) because I can e-mail them the numbers off the PC$ certificate and they can copy & paste it right into their PC Bank on Consultant Corner. Once they e-mail back that the number was correct (no typos) I can trash the original.

 

[baychef]

Carolyn, I would like to have a word with your whiners...it would be actually more than one word and the words would not be pretty. What ungrateful people!! I would be teasing my hair and going Jersey Girl on them.

I too think you are very generous and thoughtful. I have always handed out PC dollars so they can purchase what they want. Not too imaginative.

Right now my meetings are low key but hoping to get things hopping in the next year!ray:

 

[pamperedlinda]

.....

I'm thinking one basket pick for:
one pick for each of the following:
$1000 show
each $1000 in sales
4 or more shows
signed recruits
for singing a recruit
for being #1 in sales, etc etc (ideas?)
...LINDA - this idea came from you so help me fluff it out a bit please please please?​

Oh, we also have a "Booking Queen" for the person with the most bookings (must be a minimum of 4 shows and 8 bookings to qualify)

 

[dannyzmom]

Oh, we also have a "Booking Queen" for the person with the most bookings (must be a minimum of 4 shows and 8 bookings to qualify)

Nobody on my team on the last year (other than myself) has had 4 shows + 8 bookings in a month)

 

[dannyzmom]

On our supply order, we can buy PC$ for our team...can you not do that in the US?

Wait - if I can buy them on a supply order...I pay for my supply orders with PC$. Can we buy them on supply orders in the US?

 

[flemings99]

So as my team meeting tonight was winding down, I pulled aside the two whiners (separately) and told them I heard their opinions and ideas about recognition and I would be revamping it. I also told them that I discussed recognition with many of my fellow directors, most of whom were shocked at how much I gave out considering the #s my team was bringing in. The one was all "Whew!! Because do you REALLY think Tracy liked what she got tonight??" (FYI - Tracy LOVED it - it was the Purse Hanger from Merrill Item (Number: 714100400 ) ARGH.
I am going to try to get it all hammered out in time to unroll the new recognition program starting with next month's meeting.
I am hoping ya'll will help me tweak it some more:

SHOCKED! I can't believe someone would even say that to you!! I look at it this way, if they don't like what you give them they can always re-gift it to someone else or be polite and keep their mouth shut. They might just end up liking it if they give it a try. I have the Merrill key finder and can't live without it! Plus, do they even know what we pay for some of that stuff??!! All I can say is wow! I had an end of yr. gift from my Dir. that I didn't care for (just wasn't me), but I would never tell her that. I took it with thanks and wrote her a thank you card. It was the thought that counted and I felt appreciated weather I "loved" the item or not. Sending you (Hugs) Some people can NEVER be pleased. Focus on the ones who do appreciate what you do!!

 

[dannyzmom]

So as my team meeting tonight was winding down, I pulled aside the two whiners (separately) and told them I heard their opinions and ideas about recognition and I would be revamping it. I also told them that I discussed recognition with many of my fellow directors, most of whom were shocked at how much I gave out considering the #s my team was bringing in. The one was all "Whew!! Because do you REALLY think Tracy liked what she got tonight??" (FYI - Tracy LOVED it - it was the Purse Hanger from Merrill Item (Number: 714100400 ) ARGH.
I am going to try to get it all hammered out in time to unroll the new recognition program starting with next month's meeting.
I am hoping ya'll will help me tweak it some more:

SHOCKED! I can't believe someone would even say that to you!! I look at it this way, if they don't like what you give them they can always re-gift it to someone else or be polite and keep their mouth shut. They might just end up liking it if they give it a try. I have the Merrill key finder and can't live without it! Plus, do they even know what we pay for some of that stuff??!! All I can say is wow! I had an end of yr. gift from my Dir. that I didn't care for (just wasn't me), but I would never tell her that. I took it with thanks and wrote her a thank you card. It was the thought that counted and I felt appreciated weather I "loved" the item or not. Sending you (Hugs) Some people can NEVER be pleased. Focus on the ones who do appreciate what you do!!

Thank you. xo

 

[pamperedlinda]

Nobody on my team on the last year (other than myself) has had 4 shows + 8 bookings in a month)

we rarely do either

 

[BethCooks4U]

Wait - if I can buy them on a supply order...I pay for my supply orders with PC$. Can we buy them on supply orders in the US?

I don't think so. I've always bought them directly on the PC website. Worth checking into though. That would sure solve your issue.

 

[Jolie_Paradoxe]

Carolyn,

WOW!!!! She sounds lovely! Some people are just natural gripers, whiners or energy vampires.

It sounds like most of your team enjoys the gifts and there are only 2 complaining. You were great for having addressed it with them, and the one who commented sounds obnoxious! Blegh! Did SHE have specific suggestions? I'd ask...if you were the director, what would you do? Let her create a program. Let her see how hard it is and also that things add up. Just because she does come up with a list does not mean you will do anything different or follow along. It's more a lesson for empathy and understanding. Though with her attitude, I doubt it'll make the point. But at least you'll know she did some work. he he

She'll feel involved and maybe she'll have a couple of ideas you like. Do not cater to the 2 who aren't producing and who are simply unhappy people who can not appreciate your role. Tell her you may consider stepping up to 1 big prize when the numbers are there. Give her a personal challenge...."I'll be happy to add X from your suggestions when I see you do X, Y and Z".

 

[Sheila]

No one wants a vampire on the team sucking the life force from them! LOL

 

[ChefBeckyD]

Carolyn, I would like to have a word with your whiners...it would be actually more than one word and the words would not be pretty. What ungrateful people!! I would be teasing my hair and going Jersey Girl on them.

I too think you are very generous and thoughtful. I have always handed out PC dollars so they can purchase what they want. Not too imaginative.

Right now my meetings are low key but hoping to get things hopping in the next year!ray:

Bwahahahaha....Love it!

 

[dannyzmom]

Ok - here's the latest tweak...ideas?

Recognition is Our Chance to
Celebrate YOU!

Our team wants to celebrate YOUR success! Every time you hit one of the following categories in 2011, you can expect to see “your name in lights” in the
Kraham Team Monthly Recognition Newsletter

Newsletter Organization Recognition

• New Consultants in our organization
• New Consultant Reward Program Achievers
• Promotions in level in our organization
• Top three sellers on my Personal Team
• Top three sellers in our organization
• Top recruiters in our organization
• Top number of shows (4 or more) on my personal team
• Top show in sales on my personal team
• $1,000 shows on my personal team

Personal Team Recognition
In addition to your name being announced at our Training Event and being in the Recap, you will get one Basket Pick for each of these categories you are in. Team member must be present to be eligible. We look forward to cheering you on and applauding you at our monthly Training Event!

•Promotion in level
•#1 in sales for the month (must sell at Bonus level)
•Each new team member you welcome
•Submitting 4 shows
• $1000+ show (one pick for each $1,000+ show)
•Highest show in the cluster for the month (must be above $475)
•One pick for every $1,000 in sales
•Qualifying*


Consistency Awards:
Any month you submit 4 shows AND $1500 in sales get ______(years ago we gave :movie night – it was a bag of popcorn & a Blockbuster $5 GC…the idea was they should spend a night with the fam relaxing…BB is out of biz…any other ideas for this one?)
All team members who contribute $150 or more to our cluster sales by sharing our products with others will also be recognized in our Monday Motivations!


*When you qualify (reach $1250 in career sales) you will receive a Pampered Chef Chef’s logo hat pin to wear to promote your business. Basket Pick Recognition is limited to the Kraham Personal Team.


$15,000 Career Club
When your career sales, as calculated by Home Office hit $15,000, you will receive special recognition at our training event in addition to the Silver Logo Pendant (ladies) or Keychain (men) from Pampered Chef’s President as well as a 2% raise!

Lead Generator Rewards
Living in South Florida we all know how important a Generator is! And this Rewards program is designed to help you keep your business juiced!
Throughout the month, share with your director the names of those people that you have identified as people wanting more information about The Pampered Chef Business Opportunity. At our training event you will receive one ticket for each lead you generate and share with your director during the month. You will also receive a ticket for each interview that you attend with your director. And a ticket for each lead of yours that signs.

One ticket will be drawn from the “bowl” and that person will receive a business building item. Local consultants must be present to win. Out of town consultants will receive their prize by mail.


Conference Cash Raffle
At each Training Event there will be a Pampered Chef product on display to be raffled. Each ticket costs $2, or 3 tickets for $5. At the end of the event one ticket will be drawn and the winner goes home with the product. In addition the Ziploc bag of cash (from the sale of the tickets) will be labeled with the name of the winner. It will be stored until July’s National Conference. When the winner attends conference she will receive the cash in Chicago! If she does not attend her bag is forfeited, (although she still won a great PC product) and that cash will be split evenly among my personal cluster members and any newly promoted director team members. Anyone attending the event may participate, if they win they will receive the product but only personal cluster members can receive the cash. It’s a HUGE Win Win!

 

[PamperedK]

Wait - if I can buy them on a supply order...I pay for my supply orders with PC$. Can we buy them on supply orders in the US?

Ours is on Supply Order under 'DIR ONLY PC DOLLARS ($5 EA)' and item number 4192

Hopefully that helps!

 

[Sheila]

I just tested it. I did the search with no results. So then I tried to just put in the item #4192, which it did let me do and it says the description is $5 in PC Dollars, but gives a red dot. When I go look at the error screen, it says "Item 4192 cannot be used for the Supply Order type." So US Consultants can not order them attached to a Supply Order.

 

[PamperedK]

I just tested it. I did the search with no results. So then I tried to just put in the item #4192, which it did let me do and it says the description is $5 in PC Dollars, but gives a red dot. When I go look at the error screen, it says "Item 4192 cannot be used for the Supply Order type." So US Consultants can not order them attached to a Supply Order.

That's too bad!

 

[chefkathy]

I cannot believe that witch said that to you, Carolyn!

 

[cookingwithlove]

I'm frighteningly bad with numbers/percentages/math in general.
When you say look at my production bonus (I think it's called activity bonus nowadays) or my overrides...are you saying spend 100% of my bonus OR my overrides? Or are you saying spend a percentage of my overrides OR my bonus? And if you're suggesting a %...what % would you suggest? Because - I am liking the sound of this - it makes sense...if they're not producing, I'm not paying out...if they are producing, I'll be paying.

To make it easy on myself, I spend my activity bonus on my team. If 6 are active I spend $60, no more. This include any product give-a-ways, and Recipe nights. Think about it... If you are spending more than your activity bonus each month you are losing money. Your over rides are not for your team, it is compensation to you for helping them be successful. You are spending time training them, following up and talking to them on the phone. This is your compensation.

 

[Jolie_Paradoxe]

No one wants a vampire on the team sucking the life force from them! LOL

LOL...exactly. I try and avoid them with a passion...I have little patience for whiners...and those vampires do suck. he he

 

[Jolie_Paradoxe]

Wendy...thanks for that tip. I need to actually calculate how much I spend for recipe nights, and the food, plates, etc for our meetings. Hmmmm...

 

[cookingwithlove]

For our recipe at our meetings, I have team members bring an ingredient. I am thinking about doing this at my recipe nights too. If someone is bringing a few people, they can contribute to the recipe too. I think they enjoy contributing to the event and cuts the cost down for me.

 

[Jolie_Paradoxe]

What a simple and awesome solution, Wendy! Thank you!

 

[dannyzmom]

So, it's the 21st and my entire team has submitted less than $2000. And they want MORE recognition? For what, pray tell, should I be recognizing them???