Can I Include "Outlet Specials" on a Catalog Show?

Click For Summary

Discussion Overview

This thread explores the inclusion of "outlet specials" in catalog shows among Pampered Chef consultants. Participants share their experiences and concerns regarding the ordering process and the implications for host credits.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, mentions that they have been entering outlet specials into their catalog show orders but is unsure of the consequences upon submission.
  • Another participant expresses anxiety about their first show and shares a similar concern regarding outlet specials.
  • Several users clarify that outlet orders must be placed online and cannot be included in catalog shows, indicating that doing so could lead to issues with host credits.
  • One participant notes that the software allowing the entry of outlet specials may be an error, and submitting such orders could delay the show and reduce host benefits.
  • Another participant suggests that the issue might stem from using "sale" item numbers or a system glitch, which could mislead consultants about their total sales.
  • One participant recounts their experience of compensating a host with additional free products due to the inclusion of outlet orders that did not count towards the show.

Areas of Agreement / Disagreement

Views differ on the ability to include outlet specials in catalog shows, with a general consensus that they should not be included and that doing so could negatively impact host credits.

Contextual Notes

Participants are primarily new consultants sharing their experiences and concerns regarding the ordering process and the implications for their shows.

Who May Find This Useful

New consultants or those unfamiliar with the ordering process for catalog shows may find this discussion relevant.

D
dancedivine
Messages
156
Since I am a new consultant, I've been sending my hosts the link to the Pampered Chef website so that their friends and family members can view the online catalog.... I tell my hosts that their guests cannot place the order online (since I don't have my own personal website yet), or the host will not receive credit. So, the host's friends and family members simply give the host a call when they find the items they want & then I enter the order.However, several people have been wanting to order the "outlet specials" found on the website.... I haven't actually completed an order & submitted it yet, but I have entered several orders for people on this one catalog show & the software is allowing me to enter the outlet specials... Will I have a problem once I hit "submit?" Or, has my host actually received credit for these outlet specials?Thanks for the info!!!
 
Thank you for asking this....I have been wondering the same thing! My very first show is tonight! AHHHH!!!! :confused:
 
No. Outlet orders must be ordered online and can not be added to a show. That's why people can't see the outlet if they put the host's name in at your website.
 
  • Thread starter
  • #4
So, is there a reason why Pampered Partner Plus is allowing me to enter the outlet specials on my host's show? Thanks!
 
It's an error. Outlet items cannot be ordered on a show. If you submit a show with them, it will be delayed and the host benefits reduced, depending on how much the value of the outlet items were.
 
Are you using the "sale" item numbers? There is some of the same products in revised versions so you may be getting those. It may be a "burb" in the system as well. These count towards your total sales but never on a Catalog or Cooking Show! Are you entering them as samples?
 
  • Thread starter
  • #7
I am just entering them as I would any other item on an individual guest's order..... I am entering the same product number that is on the Pampered Chef website in the "outlet specials" section. So far, everything looks good.... However, it sounds like I'll have a problem only when I go to "Finalize" the show? Will I know right away, or will I get a phone call from Home Office? This is my first show, so I appreciate all the input!!! :)
 
dancedivine said:
I am just entering them as I would any other item on an individual guest's order..... I am entering the same product number that is on the Pampered Chef website in the "outlet specials" section. So far, everything looks good....

However, it sounds like I'll have a problem only when I go to "Finalize" the show? Will I know right away, or will I get a phone call from Home Office? This is my first show, so I appreciate all the input!!! :)
Click to expand...

Take the outlet orders off. They will not allow it. The host benefits will be reduced as well as your total sales and it will take longer for the show to ship.
 
You probably need to call HO Tech Support and ask them why it is allowing you to do this. It should not be. It will really mess up your totals. I had a host that got over $100 in Outlet orders so I added $10 extra in free products to her Show. It was around $200.
 
  • Thread starter
  • #10
pcchefjane said:
You probably need to call HO Tech Support and ask them why it is allowing you to do this. It should not be. It will really mess up your totals. I had a host that got over $100 in Outlet orders so I added $10 extra in free products to her Show. It was around $200.
Click to expand...

So, you actually included outlet orders on a show?
 
dancedivine said:
So, you actually included outlet orders on a show?
Click to expand...

No. I think what she is saying is that the host got outlet orders so to thank her/ or to make up for the fact that those orders won't count, she gave her an extra $10 in products on her show out of her commission - the outlet orders can not be added to a show. If P3 allows that it is an error in the program.
 
  • Thread starter
  • #12
Ok, got it.... Thanks so much for the information!!!!
 
BethCooks4U said:
No. I think what she is saying is that the host got outlet orders so to thank her/ or to make up for the fact that those orders won't count, she gave her an extra $10 in products on her show out of her commission - the outlet orders can not be added to a show. If P3 allows that it is an error in the program.
Click to expand...

This is exactly what I did. This lady was doing a Catalog Show for me and also passed around the Outlet specials. Since it did not count towards her Show, I gave her a little extra product for her effort. It made her feel that I gave her something even though she "technically" did not earn it! Makes for good customer relations!
 

Frequently Asked Questions

Can I include Outlet Specials in my Catalog Show?

Yes, you can include Outlet Specials in your Catalog Show. These items can be a great way to attract customers with discounted prices on popular products.

How do Outlet Specials affect my sales commission?

Outlet Specials can still contribute to your overall sales total, and you will earn commission on these items just like any other products sold during your Catalog Show.

Are Outlet Specials available for a limited time?

Yes, Outlet Specials are typically available for a limited time or until supplies last. It's important to inform your customers about the availability of these items to encourage timely purchases.

Can I promote Outlet Specials in my Catalog Show materials?

Absolutely! Promoting Outlet Specials in your Catalog Show materials can help generate interest and excitement among your customers, potentially leading to increased sales.

Where can I find the current Outlet Specials to include in my Catalog Show?

You can find the current Outlet Specials on the Pampered Chef website or through your consultant portal. Make sure to check regularly for updates and new items.

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