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Yes, Pampered Chef offers a lifetime guarantee on all of our products. If your product is damaged or defective, you can contact our customer service team for a replacement.
Unfortunately, our lifetime guarantee does not cover accidental damage. However, you can still contact our customer service team for assistance, as we may be able to offer a replacement at a discounted price.
Yes, we understand that pieces can go missing from sets over time. You can purchase individual replacement pieces for most of our sets on our website.
Yes, if you received the wrong product, please contact our customer service team for assistance. We will work to get the correct product to you as soon as possible.
Our return policy allows for returns or exchanges within 30 days of purchase for unused and unopened products. However, if you have used the product or it has been opened, we are unable to offer a replacement or refund.