Burrito Disaster: My Bar Pan Cracked in Half

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SUMMARY

The discussion centers around the challenges faced when a bar pan, specifically a stoneware product from Pampered Chef (PC), cracks during use. Users share experiences of having to replace and re-season their stones, with one participant noting that PC is replacing their cracked stone. Participants also discuss pricing for stones at PC outlet stores, with prices mentioned around $14 to $15.50. Additionally, strategies for offsetting costs through customer contributions and leveraging bookings for future shows are highlighted.

PREREQUISITES
  • Understanding of stoneware cooking tools
  • Familiarity with Pampered Chef products
  • Knowledge of seasoning techniques for stoneware
  • Basic sales strategies for customer engagement
NEXT STEPS
  • Research Pampered Chef stoneware maintenance and seasoning techniques
  • Explore pricing strategies for kitchen tools at outlet stores
  • Learn effective customer engagement methods to increase sales
  • Investigate promotional strategies for seasonal cooking shows
USEFUL FOR

This discussion is beneficial for home cooks, Pampered Chef consultants, and anyone interested in maintaining and utilizing stoneware cooking tools effectively.

Jennie4PC
Jennie4PC
Messages
3,348
I am so bummed, me and my husband were cooking burritos in the oven today and my bar pan cracked right in half, I did call PC and they are replacing the stone but now I have season the stone all over again:(
 
it happened to me too....Only it wasn't the oven that cracked my stone. My husband dropped in on the floor. I had to get a new one too. My old one was really dark and seasoned. Oh well, this one will get there!
 
But on a happy note, I got my first 2 bookings today but they are both in May, but hey its a start right?Tina that's great on the bookings! Sorry about your stone though. I know it's depressing to have to season again, but at least you get a new one!We have a PC outlet store about 30 minutes away from me and I think they carry the stones in there. I was wondering if anyone has ever bought a stone from there and if so, how much do they charge for them? I was thinking of stocking up on a couple of stones when I go next time.I'm not sure what the outlet price is, but we sell them for $15.50.I've had to buy a couple of stones over the years and I always wait until there's a sale. I think the last time I bought a set of stones (round and bar) I paid $14 each.You could also have your customers help with the cost of you buying a new stone. I've had several customers that have done this without me even asking. Just tell them they can order something they want and you'll contribute to the purchase of a new stone. I've had a couple of customers actually say, "Well, that will pay for half the stone!"When mine cracked last year I just called my Director and she brought me a loaner stone so I didn't have to season. We just switched back when mine came in. You might want to see if any of the other consultants in your area can help you out in that way.By the way, I haven't done the Guest Specials yet, but I think I'm going to do them with my Mother's Day Shows and then I'll also be able to get the May host special for the Hosts. I figure this way I can get more bookings for June/July!! What do you think?
 

Frequently Asked Questions

What should I do if my Pampered Chef Bar Pan cracked while cooking?

If your Bar Pan cracked while cooking, the first step is to stop using it immediately to avoid any injuries. Contact Pampered Chef's customer service for assistance. They may offer a replacement or provide guidance on how to handle the situation.

Is my Pampered Chef Bar Pan still safe to use if it has a crack?

No, it is not safe to use a cracked Bar Pan. Cracks can compromise the integrity of the pan and may lead to further breakage or injury. It's best to discontinue use and reach out to customer service for a resolution.

What causes a Bar Pan to crack during cooking?

Bar Pans can crack due to sudden temperature changes, such as placing a cold pan in a hot oven or vice versa. Additionally, using metal utensils or dropping the pan can also lead to cracks. Always follow the care instructions provided with your product to minimize the risk.

Can I return my cracked Bar Pan for a refund?

How can I prevent my Bar Pan from cracking in the future?

To prevent your Bar Pan from cracking, avoid exposing it to extreme temperature changes. Always preheat your oven before placing the pan inside and allow it to cool down gradually after use. Additionally, use appropriate utensils to avoid scratching or damaging the surface.

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