Backordered Items At CC: What You Need To Know

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Discussion Overview

The thread discusses the current status of backordered items within the Pampered Chef community, with participants sharing their experiences and observations regarding communication about backorders and specific products that are affected.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses frustration about a lack of communication regarding backordered items, noting they were unaware of several products currently on backorder.
  • Another participant mentions that P3 provides information about backorders when entering item numbers on orders.
  • Several users note that announcements from the home office typically occur only for items with long delays, while others have received items quickly despite backorder status.
  • One participant shares their surprise at the quick turnaround for the BBQ grill basket but was caught off guard by the delay of the whisk.
  • Another participant inquires about the timeline for the mega scraper to be off backorder, indicating it is only backordered for consultants.
  • A participant recounts a personal experience of receiving a mega scraper as a gift, expressing their enjoyment of the product.
  • One participant confirms that backordered items can still be submitted for customer orders, despite the backorder status.

Areas of Agreement / Disagreement

Views differ regarding the communication about backorders, with some participants feeling uninformed while others believe the current system is adequate. No clear consensus emerges on the effectiveness of communication from the home office.

Contextual Notes

The discussion reflects personal experiences and observations related to the ordering process and backorder status within the consultant community.

Who May Find This Useful

Consultants interested in understanding the current state of backordered items and the communication practices surrounding them may find this discussion relevant.

pamperedposey
pamperedposey
Silver Member
Messages
525
Is it just me, or have they stopped telling us when items go on backorder? I just happened to look on CC and saw all of these items are backordered right now...

The following information is current as of Thursday, April 17, 2008:


The following items are currently on back order:

Mega Scraper, Item #1701 — Consultant orders only
Micro Scraper, Item #1702
Stainless Whisk, Item #2475
BBQ Grill Basket, Item #2707
Executive 12" Skillet, Item #2865

I am the only one who only knew about 2 out of those 5 items?

Sorry, maybe I woke up on the wrong side of the bed this morning...have to go start packing for our 11 hour drive to Dallas :( .
 
P3 will let you know when you enter the item # on an order.
 
HO usually only sends out an announcement about BOs when they involve a long delay. Many people have posted that they've been receiving items within a couple of days of the rest of the order.
 
I know there was a quick turn around for the grill basket, but the whisk took me off guard.
 
does anyone know when the mega scraper is going to finally be off of backorder, any rumors?
 
ivebeen4given said:
does anyone know when the mega scraper is going to finally be off of backorder, any rumors?
Click to expand...

It's only on backorder for consultants - they are shipping with shows for guests.
 
My mom ordered a mega scaper on her last show. She gave it to me as a surprise. It was very sweet. i thought it was for her. I like it, a lot.
 
stacywhitlow said:
P3 will let you know when you enter the item # on an order.
Click to expand...

Yep! I got a "yield" lookng sing last night when I entered the grill basket.

I figure that is why we are not getting the emails and that they are shipping out soon.

I put an adjustment in for a whisk that was left out of one of my shows but now I am wondering if it was left out b/c it was on BO. I am assuming though that the adjustment would not have gone through if it was on BO then. I noticed the BO a day or so after the adjustment. I have received the whisk already.
 
we can still submit backordered things right?? I have a customer who wants the basket. I told her its backordered and as of now, she still wants it.
 

Frequently Asked Questions

What does it mean when an item is backordered at Pampered Chef?

A backordered item at Pampered Chef means that the product is temporarily out of stock but is expected to be restocked soon. Customers can still place orders for these items, and they will be shipped once the inventory is replenished.

How will I know if an item is backordered?

When shopping on the Pampered Chef website, items that are backordered will typically be marked as such. You may also receive a notification from your consultant or through your order confirmation email if any items in your order are backordered.

Will I be charged for backordered items immediately?

Yes, you will be charged for backordered items at the time of your order. However, you will not incur additional shipping charges when the item is shipped separately once it becomes available.

How long will it take for backordered items to be shipped?

The shipping time for backordered items can vary depending on the product and the expected restock date. Pampered Chef typically provides estimated shipping dates, and you can check your order status for updates.

Can I cancel a backordered item from my order?

Yes, you can cancel a backordered item from your order. It’s best to contact your Pampered Chef consultant or customer service as soon as possible to make any changes to your order.

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