kam
Staff member
- 3,655
Click For Summary
Discussion Overview
The thread centers around participants' experiences and observations regarding the status of their submitted shows, particularly when shows go on hold and the communication they receive about it. Participants share their timelines and the variations in processing times, especially around the end of the month.
Discussion Character
- Anecdotal
- Opinion-based
Main Points Raised
- One participant mentions they have never had a show go on hold and is curious about the notification process.
- Another participant shares their experience of always receiving an email when a show goes on hold and prefers calling for quicker resolution.
- Several users note that shows submitted at the end of the month often take longer to process.
- One participant expresses that they have seen shows fluctuate between "Received" and "Picking," indicating a similar experience to others.
- Another participant mentions that their show submitted on August 1 still does not show in the system, suggesting a lack of concern about the delay.
- One participant highlights the difference in shipping times based on location, noting it takes longer for them to receive shipments in Washington.
- Several users recount their experiences with shows submitted around the same time, with varying results in processing speed and delivery.
Areas of Agreement / Disagreement
Views differ regarding the notification process for shows going on hold, with some participants confirming they receive notifications while others have not experienced this. There is no clear consensus on the timing of show processing, as experiences vary widely.
Contextual Notes
Participants are discussing their personal experiences with show submissions and processing times, particularly during peak submission periods like the end of the month.
Who May Find This Useful
Consultants who are interested in understanding the variability of show processing times and the communication they might expect regarding their submissions may find this discussion relevant.
BethCooks4U
Gold Member
- 12,926
I have always gotten an email if a shopw goes on hold. And when it does, I call them rather than email back to see what the issue is. It just seems faster on the phone.
I have found at the end of the month, it takes longer to be shipped. And mine have been flipping from rec'd to picking back to rec'd , too.
I have found at the end of the month, it takes longer to be shipped. And mine have been flipping from rec'd to picking back to rec'd , too.
pampered.chris
Gold Member
- 1,742
BethCooks4U
Gold Member
- 12,926
pampered.chris said:
I called them yesterday about that - I had a new consultant sign on August 1 and she wasn't showing up on my tracker at all even though we got the email with her consultant number - they said they were still working on finishing July and would then enter the August things.
August is starting to show up for me this morning (no picking or anything but they're listed) - including my new consultant and a show and personal order submitted yesterday so they are catching up.
BethCooks4U
Gold Member
- 12,926
pamperedpals
Gold Member
- 2,075
chefann
Gold Member
- 22,050
BethCooks4U said:YEAH!! The one I submitted at 11:30am on the 1st picked THAT DAY and was delivered yesterday. There must have been a lot of submissions later in the day for them still to be working on the 31st.
I agree. I submitted a show mid-afternoon (2-ish Chicago time) on the 31st, and it was delivered yesterday. Of course, I'm only 1-2 days, tops, from HO once the box gets in FedEx's system.
But shows I submitted on Sunday are showing up now (finally) in IPT, as well as the In The Bag redemption area (submitted my order for the knife case yesterday!).
DebbieJ
- 10,849
PurpleAngel
Gold Member
- 208
Frequently Asked Questions
Are we notified when a show goes on hold?
Yes, consultants are typically notified when a show goes on hold. This notification can come through email or through the consultant's back office, depending on the specific circumstances of the hold.
What does it mean when a show is on hold?
A show is placed on hold when there are issues that need to be resolved before it can continue, such as payment processing problems, customer service inquiries, or compliance issues. The consultant will need to address these issues to resume the show.
How long can a show stay on hold?
The duration a show can remain on hold varies based on the reason for the hold. Generally, it is best to resolve any issues as quickly as possible to avoid delays in processing orders and commissions.
What steps should I take if my show is on hold?
If your show is on hold, review any notifications you received and follow the instructions provided. You may need to contact customer service or check your back office for specific details on how to resolve the issue.
Can I still communicate with my guests if the show is on hold?
Yes, you can still communicate with your guests even if the show is on hold. It's important to keep them informed about the situation and reassure them that the show will resume once the issues are resolved.
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