Are Incorrect Show Specials Causing Trouble for Your Catalog Show?

Click For Summary

Discussion Overview

The thread discusses challenges and experiences related to setting up catalog shows and ensuring the correct show specials are applied. Participants share personal experiences about the implications of start and end dates for shows and how these affect the specials available to customers.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, highlights the importance of setting the start date of a catalog show in the same month as the closing date to avoid incorrect show specials.
  • Another participant expresses gratitude for the reminder about the start date issue, indicating it was a new consideration for them.
  • Several users mention the necessity of clearly communicating the specials being honored to avoid confusion among customers.
  • One participant shares their experience of starting a show early online to ensure the correct specials applied, regardless of when orders were placed.
  • A new participant expresses panic over potentially needing to call customers about honoring specials after realizing their shows crossed into a new month.
  • Another participant reassures that it is acceptable to honor March specials even if the show was extended into April.
  • One participant recounts a personal mistake regarding the setup dates that led to confusion about which specials could be applied.
  • Another participant notes that closing a prior month's show in the next month is permissible as long as the submission date reflects the desired specials.

Areas of Agreement / Disagreement

Views differ on the best practices for managing show dates and specials, with some participants emphasizing the importance of clear communication and others sharing personal experiences of confusion or mistakes without a clear consensus on a single approach.

Contextual Notes

Participants share experiences primarily related to catalog shows and the specific challenges of managing show dates and specials, reflecting a range of familiarity with the process.

Who May Find This Useful

Consultants who are new to setting up catalog shows or those looking to understand the implications of show dates and specials may find the shared experiences helpful.

K
Kathytnt
Messages
2,616
Be sure when you are setting up a catalog show or fundraiser that the start date is in the month when the show closes. If the start date is in a month other than the closing month it will have the incorrect show specials. You don't want someone ordering the stoneware special from February in the month of March.

I guess I never read anywhere that this would happen and it caused me a big problem with a show I am working on right now.
 
Oh wow. I would have never thought of that. Thanks Kathy for the heads up!
 
Regardless of what type of show it is you should always list it as the same month you are honoring the host/guest special and let everyone know what the special for the show is to avoid confusion. I always put in a flyer with the special or if it is an online show state in the invite/e-mail what the special is. Other than that you don't know what to expect.
 
pamperedharriet said:
Regardless of what type of show it is you should always list it as the same month you are honoring the host/guest special and let everyone know what the special for the show is to avoid confusion. I always put in a flyer with the special or if it is an online show state in the invite/e-mail what the special is. Other than that you don't know what to expect.
Click to expand...

Yes, that is the best Harriet - let them know what month's special you are honoring. You can start the fundraiser on February 25th and choose to honor February items and specials or March items and specials. If you want to do March, you need to set up the show with a March start date. Also, be VERY clear of the close date. If you want a previous month's special, you need to close the show within 30 days of the end of the month.
 
You can start a show early too online if need be. I had a March catty show that she wanted to start in Feb with collecting. So I just dated it for March so the specials would apply no matter when the order was placed.
 
Ut Oh.... HELP!!Here's the deal - I am OBVIOUSLY new. I have my (first and only) shows going right now - all catalog shows. They started in March and I sent all the March specials, etc. Sales were slow and small... so we left the shows open for an extra week. I never thought about the fact that it crossed over into a second month!!!!! Can I honor the March host and guest specials or do I need to call all these customers before I place their orders??!!! I AM IN A PANIC!!!! HELP!!!!!!:eek:
 
You can submit them until at least the end of April, Rebecca. No problem whatsoever with the March specials.
 
Just make sure it hasa March show date.
As a general rule:
Everything for the host and customers is good for the show date.
All things for you sales, commission, incentives go for the month submitted (exception being when they give you till the 5th or 8th to have sales in for a promo- even then your commission and first 30 day incentives go for the month submitted)
 
...just be sure to submit them before April 20th to help earn the mid-season products! :) The show date must be March 16th or later.
 
LOL- I just had this issue. I didn't understand the point of the start and finish, so I was putting the start date in as when it was set up and the end date the submission date. So, I had a March and April date- I couldn't get any of my April specials to go in. So I asked my Director and she was trying to figure it out, finally she asked if I had the dates in April, I looked, and lo and behold, they both weren't, so that fixed it.
 
Thank you for this information. I am currently having a fundraiser but then on May 2 we are closing it out and doing a cooking show. The host decided to date it May for the HWC products. What a mess it would have been.
 
You can close a prior month's show in the next month and still honor the prior month specials. You just have to date for the month you are wanting the specials when you submit it. I have never had to put an end date when submitting the show through PP, just when I set it up on my website for internet ordering.
 
  • Thread starter
  • #13
But my original show I accidentally put in Feb - Prices went up ant the stoneware special was off by the time we closed the show. THis caused problemos
 

Frequently Asked Questions

What are show specials in Pampered Chef catalog shows?

Show specials are limited-time offers or discounts on specific products that are available during a catalog show. They are designed to incentivize customers to make purchases and can vary from month to month.

How can incorrect show specials affect my catalog show sales?

Incorrect show specials can lead to customer confusion and dissatisfaction. If customers expect a certain discount or offer that is not honored, it can result in lost sales, negative feedback, and a decline in customer trust.

What should I do if I discover an incorrect show special after my catalog show has started?

If you discover an incorrect show special, promptly communicate with your customers about the mistake. Offer a sincere apology and clarify the correct information. If possible, consider providing a small compensation or discount to maintain goodwill.

How can I prevent incorrect show specials from occurring in my catalog shows?

To prevent incorrect show specials, always double-check the current promotions and offers before launching your catalog show. Stay updated with Pampered Chef communications and ensure that all promotional materials reflect the correct information.

What resources are available to help me verify show specials?

You can verify show specials by checking the official Pampered Chef website, consulting with your team leader, or accessing the consultant resources provided by Pampered Chef. Additionally, joining consultant groups on social media can provide real-time updates and support from fellow consultants.

You must log in or register to reply here.

Similar Pampered Chef Threads

Navigating Catalog Party Specials During Vacation
  • irishjc820
    • Business, Marketing and Customer Service
Replies
4
Views
2K
irishjc820
When Can Sept Show Customers Shop New Catalog Online?
  • mconsola
    • Business, Marketing and Customer Service
Replies
4
Views
1K
AnaCash
Catalog Show Evites: Troubleshooting Pink Product Ordering and Editing Dates
  • cincychef
    • Business, Marketing and Customer Service
Replies
2
Views
1K
Admin Greg
Setting up Catalog Show on P3, Won't Let Me Set It up on Pws
  • babywings76
    • Business, Marketing and Customer Service
Replies
14
Views
2K
jross93
Maximizing Fundraiser Success: Converting to a Catalog Show for Increased Sales
  • Tracy99
    • Business, Marketing and Customer Service
Replies
9
Views
2K
Sheila
February Host Special: Catalog Show Due Date for March Qualification
  • MrsCaleb
    • Business, Marketing and Customer Service
Replies
4
Views
1K
BethCooks4U
Can I Include "Outlet Specials" on a Catalog Show?
  • dancedivine
    • Business, Marketing and Customer Service
Replies
12
Views
5K
pcchefjane
Why Do Web Fundraisers Show Incorrect Monthly Specials?
  • NooraK
    • Business, Marketing and Customer Service
Replies
5
Views
2K
NooraK
Can I Submit a Catalog Show for November Host/Guest Specials on October 31st?
  • Kristen
    • Business, Marketing and Customer Service
Replies
2
Views
2K
pchefinski
October Catalog Show...how Will This Work With My Pws?
  • chelynn
    • Business, Marketing and Customer Service
Replies
5
Views
1K
lockhartkitchen
Back
Top