Anyone Have a Phone Contact for Her??I Emailed and Paid Through

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SUMMARY

The discussion centers around user frustrations with the newsletter service 123byrequest, particularly regarding unresponsive customer service and undelivered newsletters. Multiple users report having paid for services via PayPal without receiving their newsletters, leading to suggestions for filing disputes through PayPal. Alternatives such as Tasty Tidbits and MyEmailDesigns.com are recommended for better service and reliability. Users emphasize the importance of prompt communication and delivery in subscription services.

PREREQUISITES
  • Understanding of PayPal dispute resolution processes
  • Familiarity with newsletter services and their subscription models
  • Knowledge of customer service expectations in online transactions
  • Awareness of alternative newsletter providers like Tasty Tidbits and MyEmailDesigns.com
NEXT STEPS
  • Research the PayPal Resolution Center for filing disputes
  • Explore Tasty Tidbits for newsletter services and customer reviews
  • Investigate MyEmailDesigns.com for professional newsletter options
  • Learn about effective communication strategies for resolving service issues
USEFUL FOR

This discussion is beneficial for individuals using or considering newsletter services, particularly those experiencing issues with 123byrequest. It is also relevant for anyone seeking reliable alternatives in email marketing solutions.

Re: byrequest123I know Mike from myemaildesigns.com said his March newsletter won't be ready until March. He's waiting on some stuff from HO and the websites so that the images and everything will all work right.
 
Re: byrequest123I haven't received mine yet. But now that you have inquired about it, we will probably receive it tomorrow.

Barb
 
Re: byrequest123
sburnside said:
I've only heard wonderful things about Joy's newsletters and got a sample today. I really like it. I guess I'll bite the bullet about the rest of my byrequest subscription and go for Tasty Tidbits.

So, no one has received the March newsletter and no one's getting a response. Hmmmm.

That's what I did! Now you don't even have to wait until they are emailed out. You can pull the newsletters up anytime on TT.
 
Re: byrequest123I have been using this newsletter for at least a year and have had troubles time to time with it too. I have not received the march newsletter yet and have been thinking about Tasty Tidbits as well. I emailed her several times and she does not respond back . She was sending a special outlet flyer and that quit coming as well.
 
Re: byrequest123
D Levad said:
I have been using this newsletter for at least a year and have had troubles time to time with it too. I have not received the march newsletter yet and have been thinking about Tasty Tidbits as well. I emailed her several times and she does not respond back . She was sending a special outlet flyer and that quit coming as well.

I loved 123byrequest when I had it but I had one month where I didn't get my newsletter, tried to email to find out if my subscription was up and never heard anything. I really wanted to send out my newsletter so I just signed up for TT and won't ever do anything else.
 
Re: byrequest123When I subscribed to 123byrequest a year ago I loved it. But, the past 4 months I got nothing from her. I have e-mailed her until my fingers hurt and still no response. I just subscribed to TT. It is upsetting because we subscribed and paid for something and only have received a portion of what we paid for. This is theft in my opinion!
 
Re: byrequest123I thought I posted this in this thread before, but I'll do it again.I was so mad at 123byrequest. I paid and didn't get my newsletters either.I wrote to Mike at [email protected] He told me that if I would send him a proof of payment and proof of when my subscription with Stephanie was up, he would give me his newsletter free for the remaining months I had with her. I don't know if he does this for everyone, but you could write to him to find out.His website is MyEmailDesigns.com I just love his newsletters. They are very professional. Normally they are only $2 per month. Last month I even signed someone because of it.His customer service team is just great. They get back to you fast. His staff even called me to answer a question.I also signed up for iContact. It is so easy to use it with the newsletters. If you want to try it out please use this link to sign up: Email Marketing & Surveying Software - iContact I'll get a little something from iContact if you do.-Lisa
 
Re: byrequest123I have sent 3 e-mails to stephanie in the last 2 weeks. NO REPLY!!!! I need that newsletter. don't have any idea what is up. I have been with her for nearly 2 years and have never had a problem?! :(
 
Re: byrequest123I too have NOT recieved my newsletter for 2 months now and E-mailed her many times. She has not answered at all. I guess I have to put in a card holders dispute.
 
Re: byrequest123
CMe4PC said:
I thought I posted this in this thread before, but I'll do it again.

I was so mad at 123byrequest. I paid and didn't get my newsletters either.

I wrote to Mike at [email protected] He told me that if I would send him a proof of payment and proof of when my subscription with Stephanie was up, he would give me his newsletter free for the remaining months I had with her. I don't know if he does this for everyone, but you could write to him to find out.

His website is MyEmailDesigns.com I just love his newsletters. They are very professional. Normally they are only $2 per month. Last month I even signed someone because of it.

His customer service team is just great. They get back to you fast. His staff even called me to answer a question.

I also signed up for iContact. It is so easy to use it with the newsletters. If you want to try it out please use this link to sign up: Email Marketing & Surveying Software - iContact I'll get a little something from iContact if you do.

-Lisa


I use Mike at MyEmailDesigns.com and his newsletters are WONDERFUL. Very professional.

Interesting side note: he is part of a singing group with Dick Van Dyke. I think they sing Disney Songs/Children's music. They are called the Vantastics.
 
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Re: byrequest123123 just sent the newsletters...and some of the picture links dont work... so if you use them, check it out... Ugh!
 
Re: byrequest123I still haven't gotten mine...I also emailed but haven't heard from her. :confused:
 
Re: byrequest123I haven't received mine yet either. She has never replied to any of my emails. I ordered the Theme Show CD and paid $23+ for it and never received it. I paid through pay pal and didn't get back in touch with them until it was too late. I do have copies of all my correspondence she didn't respond to. I'm going to look into the wire fraud thing if it's not too late. People shouldn't be in business like this if they can't deliver!!!!

Very frustrated. I should go ahead and switch.
 
Re: byrequest123I didn't receive mine from her!!!! I went ahead and subscribed to tasty tidbits. Got the first one right away - ALREADY PERSONALIZED!!! and BEAUTIFUL!!!!! EEEEEEEE!!!!! I am so excited to send March's newsletter!!!!! Too bad for 123 cuz I really did like her newsletter and would never have even looked at another one til this happened. I'm hooked on this new one!!!!!! YAY!!!!!!!!!!! :) :) :):chef::chef::chef:
 
  • Thread starter
  • #45
Re: byrequest123i also haven't gotten mine! I honestly cannot believe such horrible customer service exists..I suppose that I can just seek other newsletter options now. So regretting I went with this one! ugh!
 
Re: byrequest123The one I am now receiving is fabulous! PM me for more info if you'd like it.
 
Re: byrequest123So, I have always received newsletters from Stephanie, and I have never had any problems. This is the first time that I haven't received anything. I still haven't gotten my March newsletter. Anyone know what is going on?
 
Re: byrequest123I thought there were issues with 123req a few months back as well?
 
Re: byrequest123Glad to hear I'm not the only one having problems... the email i sent her today just bounced back. I renewed in Jan cause was happy with her service and recieved the Jan and Feb newsletters fine. It's now march 2 and I havent recieved my march letter yet or any response to several attempts to contact her.
 
Re: byrequest123I am surprised to see this link. I thought it was just me who didn't receive the newsletters. I've also sent several emails with no response. How sad -- I really liked byrequest but guess it is time to change. No March newsletters yet and no email response -- that is just rude. Joy, here I come!!
 
Re: byrequest123There have been MULTIPLE problems with Stephanie's customer service (or lack thereof). I had a hard time ever getting a response from her well over a year ago. I'm sad to read that her service has not improved.
 
Re: byrequest123
DebbieJ said:
There have been MULTIPLE problems with Stephanie's customer service (or lack thereof). I had a hard time ever getting a response from her well over a year ago. I'm sad to read that her service has not improved.

GOTTA LOVE TASTEY TIDBITS!:love::thumbup:
 
Re: byrequest123I just received mine from 123 today. It is from a new e-mail address. wonder if she was having problems. I am still going to unsubscribe though, since reading this post. Love Tasty Tidbits and will stick with it.
 
Re: byrequest123
dianafeller said:
I just received mine from 123 today. It is from a new e-mail address. wonder if she was having problems. I am still going to unsubscribe though, since reading this post. Love Tasty Tidbits and will stick with it.
Would you share the new email address with us? I also haven't received the March newsletter. This is the first problem I've had with her service in 2-1/2 years.Jackie
 
Re: byrequest123
JackieBozeman said:
Would you share the new email address with us? I also haven't received the March newsletter. This is the first problem I've had with her service in 2-1/2 years.

Jackie


This is the new address...

[email protected]
 
Re: byrequest123Are we supposed to have links to the pictures? I don't think any of my newsletters have ever had links. My subscription started last October. I know that when she included the videos those didn't work.
 
Re: byrequest123I use Mike's myemaildesigns.com and love it!!!!Mike Mendyke's service featuring a fully customized HTML newsletter. These designs are fully customized and completely finished for you to send out. They can be easily edited. These designs are the only ones to allow you to add your head shot, the only ones to include direct links to specific products on your PWS, and the only designs offering a 'Single Click' option for fast importing into iContact.
 
Re: byrequest123I haven't heard of the one with Mike Mendyke before. May have to check that out. I've emailed Stephanie on the new email addy listed above....so we'll see.
 
Re: byrequest123
c00p said:
I haven't heard of the one with Mike Mendyke before. May have to check that out. I've emailed Stephanie on the new email addy listed above....so we'll see.

Andrea if you want me to I can send you a sample of mine. I love, love, love it!!!!
 
Re: byrequest123Just got the APRIL newsletter from byrequest. Never received March, but the April is on time (exactly, received at 12:01am 3/15, haha).

It's nicely done, as usual, but I'll wait to see Joy's before deciding which one I'm going to send (since I've paid for both!).
 

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