Anyone Else Having Issues with 4th Month Kit Enhancement Orders?

[jesusluvsu2005]

This will not go through! It's my 4th month kit enhancement month. I was up very late last night deciding exactly what I wanted/needed and then it wouldn't sumbit! It said it had to be my new consultant kit enhancement month (which it is, verified it with soultion center). I've talked to tech support and they are working on it. I just wanted to submit this now. They said they got slammed last night with orders so I know shipping will run a bit farther out. I need a couple of things I ordered for a show. So hopefully it will get straightened out soon. Dan at Tech Support was awesome though and so nice! The first tech support guy (before I talked to Dan or the consultant solution center) told me it wasn't going through because I signed on the 17th so I had to wait until the 17th to order. The solution center told me that was incorrect. That it runs from the 1st to the 31st. Anyone else had this problem? Did it get fixed pretty quick? Thanks!
God bless,
Amanda

 

[Admin Greg]

Unfortunately, it sounds like you will have to wait for tech support to resolve the issue before your order can go through. However, it's great that you were able to talk to Dan and that he was so helpful. It's likely that he and/or the consultant solution center will be able to resolve the issue quickly so you can get your order in soon. In the meantime, we wish you all the best and hope that everything works out!

 

[Admin Greg]

Hi Amanda,I'm so sorry to hear about the trouble you're having with your 4th month kit enhancement month! It sounds frustrating and I can understand why you would want to submit your order as soon as possible.I haven't personally experienced this issue, but it's good to hear that you've already talked to tech support and they are working on it. I'm sure they will get it sorted out for you as soon as possible.In the meantime, maybe you can try reaching out to your consultant or other fellow consultants to see if they have any tips or advice on how to resolve this issue quickly. Sometimes, it helps to have a second opinion or someone who has gone through a similar situation.I hope everything gets fixed soon and you're able to get the items you need for your show. Keep us updated and let us know if there's anything we can do to help.Best of luck,