Anyone Else Getting the Run Around?

Click For Summary

Discussion Overview

This thread discusses participants' experiences and frustrations regarding issues with booking a tour to Niagara Falls, particularly concerning communication with the travel group and the challenges of making long-distance calls to resolve these issues.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses frustration about being informed that a tour was full despite submitting their form early, and they are concerned about potential charges for the tour group.
  • Another participant, identifying as a consultant, shares that they did not earn the trip but offers to provide sightseeing ideas for those traveling to Niagara Falls.
  • One user suggests using a specific service for long-distance calls, sharing their personal experience with it.
  • Another participant reports that they received no assistance from the Home Office and finds the situation frustrating.
  • One participant mentions they received a call from the travel group indicating they are on their own regarding travel plans.
  • A user recommends using Skype for cheaper long-distance calls based on their husband's experience with international travel.

Areas of Agreement / Disagreement

Views differ among participants regarding the effectiveness of communication with the travel group and the Home Office, with some expressing frustration and others offering alternative solutions. No clear consensus emerges on the best way to handle the situation.

Contextual Notes

The discussion reflects personal experiences related to travel arrangements and communication challenges, particularly for those looking to attend a specific event.

Who May Find This Useful

Participants planning to attend events in Niagara Falls or those facing similar communication issues with travel arrangements may find this thread relevant.

F
flemings99
Gold Member
Messages
1,025
So mad!!! We turned in our form for the Niagara tour way in advance of the dealine and a week after we turned it in were told that the tour was full. But they might open a 2nd tour on Sat. to e-mail if we were interested and we'd be notified the 6th if it was going to happen. So, I let them know that Sat. was fine.

No one has contacted me back. I called the Travel group number and they can't help me. The number listed for the tour is a Canada number and have no idea what the long distance charges will be so don't want to call it.

Guess my concern is, I WANT to go and can figured something out on my own but don't want to be stuck with the $300 charge for the tour group on top of making my own plans.

Anyone else having the same problem?
 
Barb,

I didn't earn the Toronto trip, therefore I'm not having the same issues. However, if you decide to do a tour on your own and need ideas of sight seeing, let me know. I am located about 1-1/2 ours from Niagara Falls and have been there numerous times.

Good luck,
Karen
 
If you're concerned about your long distance, and don't have a plan, try something like this:

10-10-987 Homepage

I've used them many times to call Finland, but we now have a cheaper option through our home phone.

Also, check with your cell phone company. A lot of times the free long distance includes Canada.
 
  • Thread starter
  • #4
:( Just got off the phone with HO and they can't help either!! WHAT?!

Guess I'll check with the phone co. and see how much it is to call Canada. Per HO that is my only option. Totally ridiculous in my opinion.
 
  • Thread starter
  • #5
Thanks for the responses. Got a call from the travel group and looks like we are on our own. :grumpy:PMed you Karen for ideas on how to get there from Toronto.

Maybe we'll save money in the end.
 
Download Skype on your pc and call that way - it's only a couple cents per minute for calls. My husband travels all over the world and that's how we talk all the time.
 

Frequently Asked Questions

What does "getting the run around" mean in the context of direct sales?

"Getting the run around" typically refers to a situation where a person feels they are being passed from one person to another without receiving a clear answer or resolution to their issue. In direct sales, this can happen when a consultant or customer service representative is unable to provide the necessary support or information, leading to frustration.

How can I avoid getting the run around when dealing with Pampered Chef?

To avoid getting the run around, it's important to clearly communicate your needs and concerns from the start. Make sure to ask specific questions and request to speak with a manager or a more experienced representative if you feel your issue is not being addressed adequately. Keeping records of your communications can also help in resolving issues more efficiently.

What should I do if I feel like I'm getting the run around from my Pampered Chef consultant?

If you feel like you're getting the run around from your Pampered Chef consultant, consider reaching out to their upline or contacting Pampered Chef's customer service directly. Document your interactions and be clear about your concerns. If necessary, you can also escalate the issue to ensure it gets the attention it deserves.

Is it common for people to experience the run around in direct sales?

Yes, it can be common for individuals in direct sales to experience the run around, especially if there are communication breakdowns or if consultants are not adequately trained. However, most reputable companies, including Pampered Chef, strive to provide good customer service and resolve issues promptly.

What are some signs that I might be getting the run around?

Signs that you might be getting the run around include receiving vague answers to your questions, being transferred between multiple representatives without resolution, or having to repeat your issue multiple times. If you notice these patterns, it may be time to escalate your concerns or seek assistance from higher-level support.

You must log in or register to reply here.

Similar Pampered Chef Threads

Director Rant: Anyone Else Having Trouble...
  • flemings99
    • Recruiting and Team Leaders
Replies
9
Views
1K
finley1991
Going on the Home Office Tour: Last Day of Conf. & Doris' Office!
  • cookingwith_tara
    • General Pampered Chef Chat
Replies
9
Views
2K
wadesgirl
Is the Pampered Chef Warehouse Tour Really Self-Guided This Year?
  • janetupnorth
    • General Pampered Chef Chat
Replies
12
Views
2K
chefann
Did Anyone Get This Message Too?
  • hoosierchef
    • General Pampered Chef Chat
Replies
4
Views
2K
hoosierchef
Disappointed with the Home Office Tour?
  • AJPratt
    • General Pampered Chef Chat
2
Replies
58
Views
6K
Cookin'InTX
Anyone Receive Their April '12 Apron/Bonus Umbrella Yet?
  • Sheila
    • General Pampered Chef Chat
Replies
21
Views
3K
Sheila
I Just Wanted to Ask if Anyone Else Had the Same Problem I Did...i
  • LisaFortner
    • General Pampered Chef Chat
Replies
28
Views
4K
chefheidi2003
Rant You've Got to Be Kidding Me!!!!!!!!!Who Else Got This
  • kcmckay
    • General Pampered Chef Chat
Replies
14
Views
2K
NooraK
Can I run a successful business without leaving my child with a stranger?
  • pcsharon1
    • General Pampered Chef Chat
Replies
8
Views
1K
Sheila
Rant Can Customer Care Turn Around a Difficult Experience?
  • Brenda.the.chef
    • General Pampered Chef Chat
Replies
28
Views
3K
esavvymom
Back
Top