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Pampered Chef: Adjustments missing

  1. trps

    trps Advanced Member Silver Member

    727
    0
    I have been checking on a return for refund item. It disappeared from the adjustments today. I typed in the reference number and nothing. Anyone have this happen or know what is going on?

    Thanks for your help.
     
    Jul 18, 2009
    #1
  2. darlinclem

    darlinclem Advanced Member Gold Member

    566
    3
    It happens when the adjustment is more than 30 days old. That said, I have ones that NEVER show up on my adjustment page. It doesn't matter how I do the adjustment- most never seem to show. I keep a list of adjustments with info so I can refer back to it as needed.
     
    Jul 18, 2009
    #2
  3. trps

    trps Advanced Member Silver Member

    727
    0
    it was on Friday morning then I checked today and missing it was started on the 7th so only 11 days old. Could they take it off while it is processing? I am hoping that is what it means.
     
    Jul 18, 2009
    #3
  4. pampered2007

    pampered2007 Member

    289
    1
    I would call the solution center. I had an adjustment once that never showed up when I tried to check it. When I called about it, it was supposed to have been shipped...but wasn't. The customer service rep. I spoke with was wonderful! She corrected the problem right away and shipped the product out in a rush status. My host received what she needed the next day.
     
    Jul 18, 2009
    #4
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