Would You Rather: Painful Guests & $800 Sales or Great Guests & $400 Sales?

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Discussion Overview

This thread explores the preferences of Pampered Chef consultants regarding the trade-off between high sales and engaging guests during cooking shows. Participants share their experiences and opinions on whether they value sales figures or the quality of guest interaction more.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, shares a recent experience of high sales but difficult guests, prompting the discussion about preferences.
  • Another participant mentions having a similar experience with noisy guests but still achieving significant sales and a potential booking.
  • One participant expresses a preference for lower sales if it means engaging guests who may become loyal customers or future consultants.
  • Several users mention the importance of guest engagement and enjoyment over sales figures, noting that fun shows can lead to better bookings.
  • Another participant states that they would prefer to have attentive guests, valuing the opportunity to showcase products effectively.
  • One participant emphasizes the draining nature of shows with high sales but low engagement, suggesting that enjoyable shows are more rewarding.
  • Another participant defines a successful show as one where guests have fun and learn something, regardless of sales totals.
  • One participant highlights the long-term benefits of building customer relationships over immediate sales gratification.

Areas of Agreement / Disagreement

Views differ among participants, with some prioritizing sales while others emphasize guest engagement and the potential for future bookings. No clear consensus emerges on which is more valuable.

Contextual Notes

Participants share personal experiences from their shows, reflecting a range of outcomes and preferences in the context of their roles as consultants.

Who May Find This Useful

Consultants looking to understand different perspectives on balancing sales and guest engagement during cooking shows may find this discussion relevant.

S
sfdavis918
The thread about the worst guest nominations and my show tonight got me thinking, would you rather have a show with pain in the patootie guests and sales of $800 or guests who are great, but sales of only $400?

My show tonight was great sales wise, but horrible show wise. Kids running around, guests talking, one who in the middle of my talking looked like she was going to run away. When I asked if she was ok (stopping my demo) she said yeah, I'm just waiting for you to total my order! Ok, I'm working here! Granted, the order was for almost $200!

So what would you rather have?
 
geez, I think I just had that party (people talking all the time, kids running around, maybe two people listening at any given time) but it is now over $800 and I got a booking with a host that may be a possible recruit! I guess those aren't so bad every once in a while, but please (!) not every show.:rolleyes:
 
HonestlyHonestly if the $400 show will produce people who are listening and paying attention to my demo in hopes that they will either become consultants someday wanting to do what I do, host some shows based on the host information I gave them, or become a loyal customer because the demo proved the tools are wonderful...
I would want the lower sales to get those results.

It would be great to get both. But if an $800 show will produce no bookings and no loyal customers, I woud want the $400 show!!

Debbie :D
 
That's a tough question...just glad I don't have to choose!
 
as much as I want the sales, I would rather that they were into my demo and book, so I'd take the $400 show. Unfortunately, we never know until the show is underway!
 
give me the sales anyday... I can work the booking and recruit possibilities by calling after the show and getting them alone on the phone
 
I would rather have people paying attention to me. I like sales, but I really like informing people about how great our products are and how well they fit in their kitchen.
 
As a general rule, I'd rather have lower sales with people who are actually having fun. In my experience, those are the shows that lead to great bookings. The others are the shows that absolutely drain me of the desire to go out and do the next one.
 
raebates said:
As a general rule, I'd rather have lower sales with people who are actually having fun. In my experience, those are the shows that lead to great bookings. The others are the shows that absolutely drain me of the desire to go out and do the next one.

I am so with you there Rae!! It is also draining to do your best show night after night (not literally) and have low sales. The guests seem to really be into the show and following you and laughing and having a ball, but the sales don't reflect the atmosphere. That's what I've been experiencing lately.

Because you never know how a show is going to turn out until it's over, you put your all into every show. My husband is always telling me, "well, was it worth all of that work for a $200 show?" I tell him, "how am I supposed to know what the sales are going to be beforehand? I have to work each show as if it will be a $1000 show."
 
That's why I started defining a successful show as one at which everyone has fun and at least one person learns something. If I walk away feeling like it's a successful show, the $ amount doesn't matter as much.
 
I would rather have a show where I've made good customer connections, taught someone something or gained bookings over dollars. One good show of $900 is instant gratification, but a lifelong customer will be better commission & relationshipwise.
 

Frequently Asked Questions

What does "Painful Guests & $800 Sales" mean in the context of direct sales?

This phrase refers to situations where you may have challenging or difficult guests at a party or event, but despite the discomfort, you manage to achieve high sales of $800. It highlights the trade-off between customer experience and sales performance.

What are the benefits of having "Great Guests & $400 Sales"?

Having great guests means that the atmosphere is enjoyable, and attendees are engaged and enthusiastic. While the sales may be lower at $400, the positive experience can lead to repeat business, referrals, and a stronger community, which can be beneficial in the long run.

Which scenario is better for long-term business growth?

While high sales are important, having great guests often leads to better long-term relationships and customer loyalty. Engaging with customers in a positive manner can result in repeat sales and referrals, which can ultimately outweigh the benefits of a one-time high sale from difficult guests.

How can I improve the experience for difficult guests to increase sales?

To improve the experience for difficult guests, focus on active listening, addressing their concerns, and creating a welcoming environment. Providing personalized attention and ensuring that everyone feels valued can help turn a challenging situation into a more positive one, potentially increasing sales.

Is it possible to have both great guests and high sales?

Yes, it is possible to have both great guests and high sales. By creating an engaging and enjoyable atmosphere, you can encourage guests to feel comfortable and excited about the products. This can lead to higher sales as satisfied customers are more likely to make purchases and recommend your business to others.

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