Will my credit card issue affect my February commissions and promotions?

Click For Summary

Discussion Overview

This thread discusses concerns regarding credit card issues affecting February commissions and promotions among Pampered Chef consultants. Participants share their experiences with credit card denials, the resolution process, and the implications for promotions and commissions.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses concern about a denied credit card for a February show and questions whether it will affect their eligibility for promotions.
  • Another participant believes that as long as the issue is resolved by the specified deadline, it should count towards February promotions.
  • Several users mention that resolving the credit card issue by a certain time is crucial for it to count towards promotions.
  • One participant shares their confusion about the credit card approval process and their experience with submitting a new number.
  • Another participant notes that the credit card approval process is no longer in effect and advises checking the fine print when submitting shows.
  • One participant recounts their experience of having to resubmit a credit card multiple times before it was accepted.
  • Another participant highlights that sometimes the issue may be with the customer's credit card company rather than the consultant's submission.
  • One participant mentions receiving an email about an extension for the order resolution deadline to accommodate issues with out-of-stock products.
  • A participant asks how to determine if their show is on hold due to out-of-stock items.

Areas of Agreement / Disagreement

Views differ regarding the impact of credit card issues on promotions, with some participants believing that timely resolution is sufficient, while others express confusion about the process.

Contextual Notes

Participants share personal experiences related to credit card issues and their implications for commissions and promotions, reflecting the challenges faced during high-volume order periods.

Who May Find This Useful

Consultants experiencing similar credit card issues or those seeking to understand the implications for their promotions and commissions may find this discussion relevant.

C
cookn' katie
Messages
391
I had a credit card denied for a Feb show. The email from HO says that you need to have it resolved by tonight to count as Feb commissions, will it still count towards February promotions? I really want the double points and HWC products. Help me, I don't want to pay w/ my debit info, but don't want to miss out!!
 
I would think since they are telling you it has to be resolved by tonight it should still count for February promotions.
 
it would still count for feb promo as long as it is resolved by 10pm CST but not after
 
I had one too. I am so confused, I thought that this is what the system was supposed to avoid?!?!?! I just put in a new number, but am waiting for the confirmation email before I head to bed.... I had another that was supposed to close postpone on me last minute, and I need money on the 8th and cant afford not to get paid on two shows!!!
 
When you are submitting shows now it will tell you that the credit card approval process is not longer in affect. Read the fine print when you submit your next show.
 
wadesgirl said:
When you are submitting shows now it will tell you that the credit card approval process is not longer in affect. Read the fine print when you submit your next show.
Click to expand...

They are working on getting it fixed but it won't be up again until they know it will keep working. I believe it all has to do with the incredible volume of shows that go in the last day of the month and at the end of promotions.
 
I also did get an email from my director, check all your submitted shows in the last couple days of the month. There were some items on those shows that were going out of stock that are currently out (ie Season's Best) that will hold up your show!
 
This was frustrating for me, too. I know I had the right numbers on the card - called my customer back even with her cold, she read them off again. I did htis all on Sunday night. Ended up paying for her order with my TPC debit card just to make sure it got submitted for the Feb HWC items.

Seriously? They are out of SBs?
 
Shell - Yes, it's been in the consultant news and in the list of things getting low on supply.

Also sometimes it's the customer's credit card company that won't accept the charge. Or if they have a middle initial on the card but you don't put that in. It does happen - my dad's own card wouldn't go through for me!
 
I had to fight with one card and submitted it FOUR times in order to get it to go through! I don't know what was going on, it was the same number, exp date, zip and name every time! But I got it done yesterday, so woot!
 
[email protected] to me
show details 9:30 AM (6 minutes ago)
Dear Consultant,We are extending the February order resolution deadline to noon (CT) today (March 2), in order to resolve as many orders as possible that include “while supplies last” products. We regret any inconvenience this has caused.Thank you for your understanding.The Pampered Chef is a registered trademark used under license. Please do not reply to this email. It is not set up to accept replies. You are receiving this email because you are a Consultant with The Pampered Chef, Ltd. If you received this email in error, please send a separate email to [email protected].
 
Okay, I'm a newbie. How do I know if my show is on hold due to an out of stock or limited quantity? The status says "received" on the My Account/Shipping Status page. Help?
 
Gina, you will get an email and there will be a notice on consultant's corner when you log on. Pam would've called you yesterday too.
 
lesliec said:
Gina, you will get an email and there will be a notice on consultant's corner when you log on. Pam would've called you yesterday too.
Click to expand...
Thanks, Leslie. I was hoping that was the case!
 

Frequently Asked Questions

Will my credit card issue affect my February commissions?

Yes, if there are issues with your credit card, it may delay the processing of your commissions. Ensure your payment information is up to date to avoid any disruptions.

What should I do if my credit card is declined?

If your credit card is declined, contact your bank or credit card provider to resolve the issue. Additionally, update your payment information in your Pampered Chef account to ensure you receive your commissions promptly.

Will I miss out on promotions if my credit card has issues?

Yes, if your credit card issues prevent you from processing orders or payments, you may miss out on promotions. It's important to resolve any payment issues as soon as possible to participate fully.

How can I check if my credit card information is correct?

You can verify your credit card information by logging into your Pampered Chef account and navigating to the payment settings. Make sure all details are accurate and up to date.

What happens if I resolve my credit card issue after the February commission period?

If you resolve your credit card issue after the commission period, your commissions will be processed in the next cycle. However, any promotions tied to February may no longer be applicable.

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