Why Did I Receive Champagne Bubbles Instead of Recipe Cards in My Supply Order?

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Discussion Overview

This thread discusses a participant's experience of receiving champagne bubbles instead of recipe cards in a supply order, leading to various reactions and shared experiences regarding unusual order issues within the community.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant describes receiving champagne bubbles instead of recipe cards, expressing confusion about the mix-up.
  • Another participant shares their experience of a host receiving broken toilet parts and dirty products in a shipment, highlighting the oddities in order fulfillment.
  • Several users mention the possibility of FedEx mishandling packages, with one participant speculating that the original box was damaged and replaced with a non-Pampered Chef box.
  • One participant notes that they had a similar experience with missing items in their order, suggesting a pattern of issues at the warehouse.
  • Another participant recounts a situation where a host's package was misrouted multiple times, leading to significant delays and missing items.
  • Some participants express curiosity about how the company will address these shipping issues and the potential impact on pricing.

Areas of Agreement / Disagreement

Views differ regarding the cause of the shipping errors, with some attributing it to FedEx mishandling while others suggest internal warehouse issues. No clear consensus emerges on the root cause of the problems discussed.

Contextual Notes

Participants share personal experiences related to supply orders, indicating a range of issues from missing items to receiving incorrect products, suggesting a broader concern about order fulfillment processes.

Who May Find This Useful

Consultants experiencing similar shipping issues or those interested in understanding the challenges faced by others in the community may find this discussion relevant.

heat123
heat123
Silver Member
Messages
6,922
I RECEIVED MY SUPPLY ORDER AND WHAT THE HECK?? INSTEAD OF MY RECIPE CARD PACK, I GOT, GET THIS..... A BOX OF CHAMPAGNE BUBBLES (THE KIND YOU GIVE AS PARTY FAVORS AT A WEDDING) THAT YOU WOULD BUY AT MICHEALS OR LIKE ORIENTAL TRADING COMPANY!:confused::eek: HOW IN THE WORLD WOULD THAT BE MISTAKEN, OR WHY WOULD THE WHEREHOUSE EVEN HAVE SOMETHING LIKE THAT????:confused: STRANGE AND RANDOM! LOL
 
Did you call HO?? what did they say?
 
Wow...that is RANDOM!! I'd be interested to hear where HO thinks they came from.
 
  • Thread starter
  • #4
NO, I just opened the box! Weird I tell ya!
 
That is bizarre!

What would bubbles be doing in a packing line for PC?

I'd be really interested in hearing what PC has to say...you can't do an adjustment on them:rolleyes:, so I guess you'll have to call - that should be an interesting conversation!:D
 
  • Thread starter
  • #6
Um, the only thing I can think of is that the box was a NON PC box, no logo, different shape (tall and square like a chimney shape) and all beat up looking! And maybe these bubbles were already in there, from a different company and PC was just using thier old boxes?????

Ps. On another note, perhaps that is why my box 2 of 2 got lost in transport saying "delivery exception" the same day box 1 was delivered????
 
I had a box recently that fedex had to repackage because it had gotten wet... perhaps something like that happened to your too.
 
I Can't wait to hear what they have to say about this!!!:D
 
I had a host several years ago that received a box with broken toilet parts in it and dirty broken pampered chef products. Very weird....
 
  • Thread starter
  • #10
crissy11 said:
I had a host several years ago that received a box with broken toilet parts in it and dirty broken pampered chef products. Very weird....
Click to expand...

That is very weird and random too!:confused:
 
:confused: I've never heard of PC using non-PC boxes to mail stuff.

Maybe one of the packers is getting married (or just got married) & passing out bubbles around the warehouse ... LOL

crissy11 said:
I had a host several years ago that received a box with broken toilet parts in it and dirty broken pampered chef products. Very weird....
Click to expand...

That sounds like a disgruntled employee at the warehouse! :grumpy:
 
crissy11 said:
I had a host several years ago that received a box with broken toilet parts in it and dirty broken pampered chef products. Very weird....
Click to expand...



What in the world did HO say about this?? That is way to weird!
 
I'm sure it had to do with FEDEX. The original box was probably damaged so they replaced it with this one and it had the bubbles in it! HAVE FUN!
 
Too funny!!

Makes me think of a time at work when my boss got some documents shipped back from a conference he was at in Japan and what he got instead, in a broken up box, were motorcycle catalogues!! That was funny....to me anyway :p ;) .....and he never did get his stuff!
 
How strange!!! That is so messed up!! I hope this isn't something that will happen often!!
 
I am sure that the box was damaged on route and FedEx repacked it (I once had a non-PC box delivered - the label had been cut out of the original box and taped to the one they delivered). It could be that more than one box was wrecked and they thought the bubbles fit in with the things in your box. ...or the FedEx employee just didn't care.


...OR maybe we'll have bubbles in our new wedding line - they are changing those things up starting September 1.
 
Did you ever call HO?
 
How bizarre!
 
  • Thread starter
  • #19
jrstephens said:
Did you ever call HO?
Click to expand...

Waiting for a call back now.

I looked at the box again and it looked like they cut and pasted the label. So something obviously happened to the original box. Which is why it was delayed from the first box shipment, I gather and said "delivery exception".
 
  • Thread starter
  • #20
They just called, she didn't sound interested in my strange story and said she is sorry for any inconvenience, they will ship out the cards.
 
heat123 said:
They just called, she didn't sound interested in my strange story and said she is sorry for any inconvenience, they will ship out the cards.
Click to expand...

What a fuddy-duddy! She could have at least thought it was amusing....:(
 
ChefBeckyD said:
What a fuddy-duddy! She could have at least thought it was amusing....:(
Click to expand...

really... that's just strange.
 
  • Thread starter
  • #23
Nope, she sounded very "matter of factly" with her sorry and she seemed distracted cause she said their new system was being worked out.
 
That is very odd!! Thanks for sharing! :)
 
You should send a note to the HO person in charge of our FedEx complaints/comments, so they can be aware that these types of things are happening. If FedEx damaged the box and meant to put your shipment into another one, then they should have included the items that WERE in your shipment. HO shouldn't have to eat that cost.
 
  • Thread starter
  • #26
chefann said:
You should send a note to the HO person in charge of our FedEx complaints/comments, so they can be aware that these types of things are happening. If FedEx damaged the box and meant to put your shipment into another one, then they should have included the items that WERE in your shipment. HO shouldn't have to eat that cost.
Click to expand...

Is there an email address I can send it to?
 
I don't recall one off the top of my head, but you can probably send it to the general solution center address, with "FedEx issue" in the subject line. [email protected]
 
  • Thread starter
  • #28
Will do that, thanks! But the rep called me back saying she was sorry but she forgot my RA# and that she was "going to lunch" so that may be the reason she was not interested! lol I did ask her if I should address this issue with someone in the shipping Dept at wherehouse. She said she'd connect me with someone but it was a voicemail. So I left my info to call me back. Will see? I will email HO in the mean time.
 
so I know this thread has been around a while, but I just got a sample order from the outlet. I had ordered 3 Kitchen Shears, 2 Mini Serving Spatulas, 2 Pizza Cutters, Julienne Peeler, Lemon Zester/Scorer, Adjustable Measuring spoons, and 2 3 Tiered Stands.
The box wasn't a PC box and all that was in it were the 2 Three Tiered Stands!! Nothing else!!! I looked inside the 3 Tiered Stands boxes and realized the boxes were wet. I called HO and told them that I only received the stands and everything else is missing that it wasn't in a PC box and the stands boxes were wet. They are re-sending everything else.

What is this going to do to our prices? If we keep having issues like this?! UGH!!!!
 
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