Why Can't Shows Be Submitted for the Free Recipe Holder Promotion?

Click For Summary

Discussion Overview

This thread discusses issues related to submitting shows for the free recipe holder promotion, particularly technical difficulties preventing submissions. Participants share their experiences and frustrations regarding the situation.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant reports that tech support indicated the issue with submitting shows for the free recipe holder would not be resolved until Monday, causing concern for those needing to submit shows.
  • Another participant expresses frustration about the situation, noting the urgency of a host wanting to submit her show for Mother's Day gifts.
  • Several users mention submitting shows without the recipe holder and hoping that the issue will be rectified later.
  • One participant shares a personal experience of previous technical issues that affected show orders, expressing confusion over recurring problems.
  • Another participant suggests a workaround by submitting the show anyway and contacting support to add the recipe holder later, sharing this as a personal approach to the issue.

Areas of Agreement / Disagreement

Views differ on how to handle the situation, with some participants agreeing on the urgency of submitting shows while others express frustration over the technical issues. No clear consensus emerges on the best course of action.

Contextual Notes

Participants are primarily discussing their personal experiences with technical issues related to show submissions and the implications for their businesses.

Who May Find This Useful

Consultants experiencing similar technical difficulties or those interested in how peers are navigating the promotion challenges may find this discussion relevant.

Ginger428
Ginger428
Gold Member
Messages
4,361
I just got off the phone with Tech support. I've been trying all day to close a May 1st show & when you put in the code for the free recipe holder that only hosts can get this month with a 550.00 show. Well it won't let you close the show. Best part!! Tech Support says it won't be fixed till sometime Monday!! That means NO shows can be submitted if they want the holder!! YIKES!! :eek: :yuck: :eek:
 
Not that I have a show to close, but that stinks!
 
That does stink thanks for the heads up. I submitted two small catalog shows this morning so I am happy about getting the bag :) Just can't wait to get it.
 
Great....I have a host who wants her show submitted ASAP b/c her guests ordered mother's day gifts. *sigh*
 
If you want/need the show submitted asap I'd just submit it anyway and then call or email support and let them know you didn't add it because you couldn't and it needs to be added to the show. They'll add it since it was a tech problem and your show won't be held up while you wait. Who knows when on Monday it will be solved and then when it is they'll be a huge amount of shows all going in at once. This way you jump ahead of them. Not your fault it didn't work. They WILL make it right for you - even if it has to come separate. That's still better than holding up the whole show.

Just what I would do in this situation. :)
 
kcjodih said:
If you want/need the show submitted asap I'd just submit it anyway and then call or email support and let them know you didn't add it because you couldn't and it needs to be added to the show. They'll add it since it was a tech problem and your show won't be held up while you wait. Who knows when on Monday it will be solved and then when it is they'll be a huge amount of shows all going in at once. This way you jump ahead of them. Not your fault it didn't work. They WILL make it right for you - even if it has to come separate. That's still better than holding up the whole show.

Just what I would do in this situation. :)
Click to expand...

Good idea--thanks! I'm still waiting for her to call me with a cc# as it is, so we'll see if I can get this done today. :)
 
Ginger, thanks for the heads up! That's crazy it's not working yet. Hopefully I"ll have a catalog show to turn in this weekend. :)
 
  • Thread starter
  • #8
I just sent it in without the Recipe Holder & hope they will honor it when its fixed....
 
Thanks for the heads up Ginger. I don't know why we are starting to have problems with things like this. Last month it wouldn't let certain customers order on my website for show orders and I never got a straight answer as to why.
 
  • Thread starter
  • #10
pamperedharriet said:
Thanks for the heads up Ginger. I don't know why we are starting to have problems with things like this. Last month it wouldn't let certain customers order on my website for show orders and I never got a straight answer as to why.
Click to expand...

I honestly think because "If It Ain't Broke, Don't Fix It" :rolleyes:
 

Frequently Asked Questions

Why can't shows be submitted for the Free Recipe Holder Promotion?

Shows may not be eligible for the Free Recipe Holder Promotion if they do not meet the required criteria set by Pampered Chef, such as the minimum sales amount or the date range for the promotion.

What are the eligibility requirements for the Free Recipe Holder Promotion?

To qualify for the Free Recipe Holder Promotion, shows must typically meet a minimum sales threshold and be submitted within the promotional period specified by Pampered Chef.

Can I still submit my show if it doesn't qualify for the promotion?

Yes, you can still submit your show even if it doesn't qualify for the Free Recipe Holder Promotion, but you will not receive the promotional item.

How can I find out if my show qualifies for the promotion?

You can check the eligibility of your show by reviewing the promotion details on the Pampered Chef website or by contacting your director for assistance.

What should I do if I believe my show qualifies but was not accepted?

If you believe your show qualifies for the promotion but was not accepted, reach out to Pampered Chef customer service or your director to clarify the situation and seek resolution.

You must log in or register to reply here.

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