How to deal with a 4 call a day consultant?I pretty much know what I need to do...but I'd love to hear feedback from you all.
Here is the situation: I have a new recruit who actually resigned after time away from PC. She is a former director but she was quite new when she promoted and she left the biz pretty quickly after that advancement....a lot of personal issues were the reason.
Anyhow, she is calling me 5-6 times a day. I work full time and sometimes can take calls but often I need to let it go to voice mail. She is workign very hard to rebuild her biz -- and my style is completely different than the person she worked with previously so she is really revamping all elements of her biz. There in lies the content of a lot of her questions...the differences from her prior biz.
I'm just not sure how to handle to continuouus number of calls....and this doesn't even inlcude the 3 -4 emails a day either.
I want her to be a success...and I think she can actually rebuild and promote again to director. But...I'll be honest...she's driving me a bit crazy!
I am a very open, very available director and usually LOVE calls from my team. But...this is truly outside the norm.
I'm considering setting a 1 call a day limit and set a time to talk to her; all else via email. Exceptions would be for things like trying to answer a question for a guest while at a show, or when on deadline to transmit, etc.
Gentle advise needed to help back her down to a more normal contact rate.
Here is the situation: I have a new recruit who actually resigned after time away from PC. She is a former director but she was quite new when she promoted and she left the biz pretty quickly after that advancement....a lot of personal issues were the reason.
Anyhow, she is calling me 5-6 times a day. I work full time and sometimes can take calls but often I need to let it go to voice mail. She is workign very hard to rebuild her biz -- and my style is completely different than the person she worked with previously so she is really revamping all elements of her biz. There in lies the content of a lot of her questions...the differences from her prior biz.
I'm just not sure how to handle to continuouus number of calls....and this doesn't even inlcude the 3 -4 emails a day either.
I want her to be a success...and I think she can actually rebuild and promote again to director. But...I'll be honest...she's driving me a bit crazy!
I am a very open, very available director and usually LOVE calls from my team. But...this is truly outside the norm.
I'm considering setting a 1 call a day limit and set a time to talk to her; all else via email. Exceptions would be for things like trying to answer a question for a guest while at a show, or when on deadline to transmit, etc.
Gentle advise needed to help back her down to a more normal contact rate.
