When Someone Returns Something...

[Pampered Laura]

When someone returns something and doesn't want to exchange it (they want a refund)... does our commission get adjusted? I am making a $50 return to my MK lady and I feel SO bad... but on the other hand, she's the one telling me how much more money I would make with MK than I do with PC, and I'm thinking she just lost $25 commission... would I lose my commission on a $50 item being returned?

 

[Jennie4PC]

I dont think you do I had to do an adjustment due to a mistake I made and I asked if it would come out of my next check and they told me no

 

[chefann]

It depends. I had someone place a large individual order then return the whole thing. It came out of my commission. But it didn't come out of my career sales.

 

[letscook04]

Is it because she does not like it? She has a 30 day refund and you do not lose your commission.

 

[nikked]

This really depends on the circumstances. If it's an ENTIRE show or individual order, yes your commission (and points) will be adjusted. But, if it's a part of an order, or even an entire order that was made through a show, your commission does not get adjusted.

I hope that makes sense. I'm not quite awake yet!