What's Taking My Consultant Kit So Long?

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Discussion Overview

This thread discusses the experiences of new consultants regarding the tracking and arrival of their consultant kits. Participants share their personal experiences and tips related to the process of receiving their kits and managing their initial business activities.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a new consultant, expresses excitement about receiving their consultant kit and inquires about tracking it.
  • Another participant shares a method to check for order adjustments and shows how to track the kit using FedEx.
  • Several users mention the importance of starting to book shows even before receiving the kit.
  • One participant shares their experience of receiving confirmation that their kit shipped and expresses relief about the status of their order.
  • Another participant notes that the shipment page may not display all items, particularly those earned through promotions.

Areas of Agreement / Disagreement

Views differ regarding the tracking of consultant kits and the visibility of items on the shipment page, with no clear consensus emerging on the best methods to track orders.

Contextual Notes

The discussion reflects the initial experiences of new consultants navigating the order and tracking process for their kits, as well as their strategies for starting their business activities.

Who May Find This Useful

New consultants looking for insights on tracking their consultant kits and managing their early business activities may find this discussion relevant.

Anemone
Messages
7
Quick question for anyone who might know...I joined last week and it says my start of the 30 days is this weekend and that I will be able to track my new consultant kit on the website. So far it is not on there. However, I placed an order on P3 for the pineapple wedger as I wanted this for my first show and that order does show up as received. Basically I'm just overexcited to get it! Anyone else been able to track it right away?
:grumpy:
 
Try this... Go to cc and on the right side of the screen is a link for making an adjustment. Go there, and act like you are making an adjustment you can get a list of all the "shows" that you have done. It will show up as a your consultant number then a G.

Hope that helps!

And congrats for beginning your business.
 
  • Thread starter
  • #3
Thanks! I found that it is on file so that makes me feel better. Now I just hope it ships on time for my start date!

I suppose that if my 30 days starts and I have no kit that they will change my start date right?
 
Okay, now go to fedex, track by reference number, copy the number off of CC add 01 to the end of it.
 
Start booking shows now, even before you have your kit. Make a list of everyone you know. Also, do the online training on CC.
 
If your kit arrives after the start date listed in your welcome letter, call HO (home office) and tell them. They'll change it.
 
  • Thread starter
  • #7
It didn't have a tracking number on it in the adjustment page, just that it was ordered BUT I just got an email back from the solution center and they said it shipped on May 1st and is scheduled to be delivered tomorrow!! It just failed to show up on the shipment status I guess. Thanks for the tips!!! I have 3 catalog shows booked (just waiting on catalogs to get them started) and one show booked so far in May (should be a good attendance to that one so hoping to get a few people interested to book also, two friends booked shows in June and one in July. I also am thinking of doing a mystery host in July with the extra free stuff promotion! That will get people interested! Especially my friends and family. How can they say no when there is so much free stuff involved!Thanks for the responses...I was nervous my order got lost or something!
 
Anemone said:
It didn't have a tracking number on it in the adjustment page, just that it was ordered BUT I just got an email back from the solution center and they said it shipped on May 1st and is scheduled to be delivered tomorrow!! It just failed to show up on the shipment status I guess.

Thanks for the tips!!! I have 3 catalog shows booked (just waiting on catalogs to get them started) and one show booked so far in May (should be a good attendance to that one so hoping to get a few people interested to book also, two friends booked shows in June and one in July. I also am thinking of doing a mystery host in July with the extra free stuff promotion! That will get people interested! Especially my friends and family. How can they say no when there is so much free stuff involved!

Thanks for the responses...I was nervous my order got lost or something!

Glad to hear it is on it's way!

Just so you know, the shippment page doesn't show items you earn, so say you earn SAT (sell a thon) items, they won't show on that page, however, you can find the reference number by acting like you are placing an adjustment.
 
BlessedWifeMommy said:
Glad to hear it is on it's way!

Just so you know, the shippment page doesn't show items you earn, so say you earn SAT (sell a thon) items, they won't show on that page, however, you can find the reference number by acting like you are placing an adjustment.

Oooh....good tip! Thanks Blessed Mommy!
 

Frequently Asked Questions

What factors can delay the arrival of my Consultant Kit?

Several factors can contribute to delays in the arrival of your Consultant Kit, including high demand for products, shipping carrier delays, or issues with inventory. Additionally, if you placed your order during a promotional period, it may take longer to process due to the increased volume of orders.

How can I track the status of my Consultant Kit?

You can track the status of your Consultant Kit by logging into your Pampered Chef account. There, you will find tracking information and updates on your order status. If you have any concerns, you can also reach out to Pampered Chef customer service for assistance.

What should I do if my Consultant Kit is significantly delayed?

If your Consultant Kit is significantly delayed, first check your order status online. If there are no updates, contact Pampered Chef customer service for more information. They can provide insights into the delay and help resolve any issues with your order.

Is there a typical timeframe for receiving my Consultant Kit?

Typically, Consultant Kits are shipped within a few business days after your order is processed. However, delivery times can vary based on your location and shipping method selected. Generally, you can expect to receive your kit within 1-2 weeks, but this may vary during peak seasons.

Can I receive a refund if my Consultant Kit is lost in transit?

If your Consultant Kit is lost in transit, you should contact Pampered Chef customer service immediately. They will investigate the issue and may offer a replacement or refund depending on the circumstances. Be sure to have your order details handy when you reach out for assistance.

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